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DoubleTree by Hilton Hotel Syracuse

4.0 star property
Enjoy the indoor pool at this 4-star East Syracuse hotel

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Reception
Lobby
Reception
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast available

Explore the area

View in a map
6301 Route 298, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪1 min drive‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(13 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

7.0 out of 10
Good
(12 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(49 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

East Syracuse

Close to airport.Within 6 miles (10 km) of this hotel, you'll find Syracuse University and Destiny USA. Erie Canal Museum is within 6 miles (10 km) and The Oncenter is within 9 miles (15 km).

What's nearby

  • Destiny USA - 8 min drive - 8.1 miles
  • The Oncenter - 11 min drive - 7.4 miles
  • Landmark Theatre - 11 min drive - 10.3 miles
  • JMA Wireless Dome - 12 min drive - 8.0 miles
  • Syracuse University - 12 min drive - 8.0 miles

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪John & Sons Fly Road Market - ‬3 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Barbagallo's Express Mart - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Enjoy the indoor pool at this 4-star East Syracuse hotel
DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

  • 250 guestrooms or units
  • 7 levels
  • 16006 sq ft of conference space
  • 1487 sq m of conference space
  • Built in 1977
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

How close is DoubleTree by Hilton Hotel Syracuse to the airport?

DoubleTree by Hilton Hotel Syracuse is 6.9 mi (11-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on Nov 23, 2025 start from $113.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Syracuse have an airport shuttle?

DoubleTree by Hilton Hotel Syracuse offers a free airport shuttle, available from 6 AM to 11 PM on request.

How close is DoubleTree by Hilton Hotel Syracuse to the beach?

This hotel is 8.2 mi (14-min drive) from Green Lakes Beach and 10 mi (17-min drive) from Valentines Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton Hotel Syracuse offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Hotel Syracuse, but cooked-to-order breakfast is offered for a fee of between USD 5 and 17.95 for adults, USD 5 and 12.95 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at DoubleTree by Hilton Hotel Syracuse?

No, there is no casino at this hotel, but Point Place Casino (14-min drive) and YBR Casino & Sports Book (18-min drive) are nearby.

What time is check-in at DoubleTree by Hilton Hotel Syracuse?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Hotel Syracuse?

This hotel offers free self parking.

Does DoubleTree by Hilton Hotel Syracuse have a pool?

DoubleTree by Hilton Hotel Syracuse features an indoor pool.

Does DoubleTree by Hilton Hotel Syracuse have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Syracuse to downtown East Syracuse?

DoubleTree by Hilton Hotel Syracuse is 1.5 mi away from East Syracuse.

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 557 out of 1000 reviews
Rating 8 - Good. 185 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizbeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bien. La mujer de recepción. Tiene que ser poco más amable
Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at the restaurant, lovely staff.
Stayed 1 night in Sep 2025

8/10 Good

Tanya G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice. Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dinner was great and Alden at the desk was knowledgeable and efficient- a terrific Hilton employee!
Stayed 1 night in Aug 2025

6/10 Okay

Camellia, Schenectady

Traveled with family
Man at check-in did not listen to my request for a room near an elevator. I did go back after seeing how much walking there was ( we are seniors) and a woman was now there and helped immensely.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Khyatesh

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and convenient
Stayed 1 night in Aug 2025

4/10 Poor

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
Location is convenient to the airport. Otherwise the rooms and furnishings are old, worn and tired, overdue for a refresh. Room did not appear to be particularly clean. I will not stay here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Jared

Disliked: Cleanliness, property conditions & facilities
Super dirty. Clearly understaffed. I will never stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was the tub drain was a little slow when taking a shower. Everything else was very nice.
Stayed 1 night in Aug 2025

8/10 Good

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lobby and staff at the bar and restaurant were great. The room was clean, however the sheer curtains had gaping holes in them and the tub was stained.
Stayed 1 night in Aug 2025

10/10 Excellent

Lam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were so friendly and very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and checkin. The cookies are a nice touch.
Stayed 1 night in Aug 2025

6/10 Okay

Mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location but the a/c in the room made a terrible noise all night.
Stayed 1 night in Aug 2025

10/10 Excellent

Kirsten, Frederick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight when visiting Syracuse University. Easy location, clean and staff was kind.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful, the pool hall was fun!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and personable. It was very clean and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025

6/10 Okay

Kent, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The breakfast buffet was excellent. Compares to high end hotels.
Stayed 1 night in Jul 2025

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Enjoyed the pool and spa even though it was after closing. We were not given our breakfast vouchers upon arrival and had to ask for them in the morning. The bathroom doesn’t have a fan which I think is weird. Some parts of the hotel seem dated but in all it is a nice place. Great breakfast!
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth, Dedham

Liked: Cleanliness, staff & service, property conditions & facilities
Was a stop over
Stayed 1 night in Jul 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only at the hotel briefly (as a stop en route home from Cooperstown to Mpls) but we were able to enjoy the amenities (hot tub) and the little convenience store; also, staff at the front desk were very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating. Food at the restaurant was great but they were understaffed.
Stayed 1 night in Jul 2025