"It was ok. Nice and newer looking. Conveniently right off the freeway. It was just an overnight stay in our way back from FL. We got in at midnight. T ... " More
In shopping district
Within 2 miles (3 km) of this Cleveland hotel, you'll find Cleveland State Community College and Bradley Square Mall. Also, Tinsley Park is within 3 miles (5 km) and Lee University is within 6 miles (10 km).
Free perks
This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Jan 4, 2022 by Cindy
Stephanie, yes there was a bit of confusion with some new employees so apparently the first room she sent to you was not touched. I apologize this happened. Not sure if it was marked as being done, regardless, there has been action and training been done on the employee who missed the room. Thank you for bringing this to our attention and we hope this doesn't happen to you or another guest again. Safe travels!
Jun 10, 2021 by Cindy
So sorry about this.....yes as you can imagine the USA doesn't make anything anymore and when something needs a part it needs to be shipped from another country. We offered you and all our other guests to not charge you if you decided you didn't want to stay. No problem we understand this can be frustrating. You decided to stay knowing our pool was not working. We are happy we can still get the cleaning supplies, etc. in bulk to provide a clean disinfected room. Safe travels!!
Mar 19, 2021 by Cindy
Thank you for rating our hotel.
Oct 28, 2019 by Cindy
Thank you for rating our hotel. We hope you come back and see us!
Jul 25, 2019 by Cindy
Thank you for your review on our hotel. We hope to see you back. Safe travels!
The property will be renovating from November 28 2022 to May 31 2023 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Holiday Inn Express Cleveland Northwest, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Holiday Inn Express Cleveland Northwest, an IHG Hotel. Free self parking is available. This Cleveland hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Holiday Inn Express Cleveland Northwest, an IHG Hotel offers 88 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers. This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free buffet breakfast.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).