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4.0 out of 5

"Reasonably priced, clean, wee maintained, quiet and convenient to restaurants and services, the Quality Inn in Cleveland Tennessee is a perfect stop o ... " More

By a verified traveler on Sun 03 Apr 2022

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Hotel Description

Enjoy free breakfast at this Cleveland hotel

In historical district

You'll find Cleveland State Community College and Create & Celebrate Studio within 2 miles (3 km) of this hotel. Bradley Square Mall and Tinsley Park are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and a picnic area are also provided.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$67* Per night/room Apr 15 - Apr 16

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn

Everyone (8) Couples (1) Family (1)
4 out of 5

Posted by on Oct 19, 2023

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4 out of 5

Posted by on Apr 5, 2022

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Comment from Hotel Management

Jul 26, 2022 by db

Thank you Greg for the 4 star review. We are happy to hear you were satisficed with your overall stay with us. We appreciate your business and look forward to seeing you again soon.

2 out of 5
The price was high for such a old, run down place

Posted by on Nov 25, 2021

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Comment from Hotel Management

Dec 6, 2021 by Daphne

Hello Gerald, Thank you for taking time to share your experience with us. We sincerely apologize for any inconveniences you may have experienced during your stay. We will pass along your concerns to the management and staff who work hard to provide the best service possible. We are currently working on making more renovations and hope you will come back again soon.

4 out of 5

Posted by on Sep 8, 2020

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Comment from Hotel Management

Oct 29, 2020 by Daphne

Thank you for your feedback. We are please to know you were happy with your stay. We appreciate your business and hope to see you again soon.

4 out of 5

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 28, 2020 by staff

Thank you for taking the time to share your feedback regarding your experience.We look forward to seeing you again soon.

5 out of 5
Travelocity put me 36 miles from my destination of Hixson Pike Chattanooga instead put me in Cleveland TN last exit.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 6, 2019 by staff

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.

4 out of 5

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 6, 2019 by Staff

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.

4 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Sep 18, 2019 by Kayla

Thank you for your feedback. We appreciate your business and hope you will stay with us again soon!

3 out of 5

OK for short stay

OK for short stay, older hotel, room door needed needed new weather striping. Room had a worn out recliner.

Posted by , from The Villages on Dec 7, 2015

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Comment from Hotel Management

Mar 9, 2016 by Ray

thank you staying with us

5 out of 5

AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I really enjoyed staying at this hotel. I have been there many times and the service is excellent. The staff are so friendly and helpful. I would recommend anyone to stay in this hotel.

Posted by on May 27, 2010

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Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn. Self parking is free. Smoking is allowed in designated areas at this Cleveland hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per day
  • Weight limit: 50 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are not in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Cleveland
  • Quality Inn Cleveland
  • Quality Inn Hotel
  • Quality Inn Cleveland
  • Quality Inn Hotel Cleveland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.