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Douglas Inn And Suites

2.0 star property
Enjoy the free WiFi at this Mediterranean Cleveland motel

Choose dates to view prices

Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Family Suite | Living area | 40-inch TV with digital channels
Hallway
Fitness facility
Deluxe Single Room | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪11 min walk‬
  • Lee University
    ‪4 min drive‬
  • North Cleveland Church of God
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪30 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Single Room

8.6 out of 10
Excellent
(47 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, desk, laptop workspace, blackout drapes

Family Suite

  • 616 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Double Room

8.6 out of 10
Excellent
(54 reviews)
  • 308 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Cleveland

In Cleveland .You'll be within half a mile (1 km) of Tennova Healthcare and 2 miles (3 km) of Cleveland State Community College with a stay here. Create & Celebrate Studio and Tennova Healthcare - Cleveland are also within 2 miles (3 km).
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What's nearby

  • Cleveland State Community College - 11 min walk - 0.6 miles
  • Tinsley Park - 4 min drive - 1.9 miles
  • Lee University - 4 min drive - 2.4 miles
  • Bradley Square Mall - 4 min drive - 3.4 miles
  • North Cleveland Church of God - 6 min drive - 3.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Enjoy the free WiFi at this Mediterranean Cleveland motel
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Jul 20 - Jul 21
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

How close is Douglas Inn And Suites to the airport?

Douglas Inn And Suites is 23.8 mi (26-min drive) away from the Chattanooga Metropolitan Airport (CHA) airport, the closest popular airport to the property.

How much does it cost to stay at Douglas Inn And Suites?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Douglas Inn And Suites on Jul 22, 2025 start from $62.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Douglas Inn And Suites have an airport shuttle?

Airport shuttle services are not available at Douglas Inn And Suites.

Does Douglas Inn And Suites offer free breakfast?

Douglas Inn And Suites offers free continental breakfast every day from 6:30 AM to 9:00 AM.

Is there a casino at Douglas Inn And Suites?

No, there is no casino at this motel.

What time is check-in at Douglas Inn And Suites?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Early check-in costs USD 35.00 (subject to availability).

Is there free parking at Douglas Inn And Suites?

This motel offers free self parking.

Does Douglas Inn And Suites have a pool?

Douglas Inn And Suites does not have a pool.

Does Douglas Inn And Suites have a spa?

There are no spa services available at this motel.

How close is Douglas Inn And Suites to downtown Cleveland?

Douglas Inn And Suites is 2.2 mi away from Cleveland.

Douglas Inn And Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 490 out of 1003 reviews
Rating 8 - Good. 287 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Laura, Daphne

I am a frequent traveler. I found this hotel to be simply mediocre. What they call "breakfast" is a joke, unless all you want to eat is waffles. The owners are pinching every penny. I'm serious - decent tea bags are not that much more expensive than Walmart brand, people. They use powdered mix for their "gravy". A bag of white bread - still in the bag - for you folks! No other bread offered! No fruit, no yogurt - although they have a fridge that could utilize - and two kinds of dried cereal. Some sort of warmed circle eggs and frozen biscuits heated up. The rooms have been modernized with a rain shower head, but there is so little water coming out a regular shower will take you twice as long as it normally would. How this place gets any 5 star ratings is beyond me.
Stayed 1 night in May 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ramiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and pet friendly
Stayed 1 night in Apr 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The staff goes above and beyond here. They are really good to the guests, and they ensure that everything is taken care of during your stay. Very clean great people thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great rate, front desk was super friendly and helpful, would absolutely stay here again if I’m in the area!
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Great staff! I liked the bedside tables on each side of the bed! My pet was welcomed!
Stayed 1 night in Apr 2025

8/10 Good

Teresa

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Super nice and professional staff. Beds were comfortable and the room was updated.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very slim as far as choices. There’s signs all over saying don’t eat in the rooms but yet there’s only 4 tables down in the dining room. Only comes with one bar of soap and two towels. But other than that it was very clean . Beds were comfy. Tv was clear
Stayed 1 night in Mar 2025

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place to stay! Staff is always friendly!
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Customer Service Fail

TV didn’t work. Called a couple of times to get help figuring it out and was told she would come up to fix it but never did. Older smell in the room. Had to ask the front desk person to restock breakfast items that were gone. When we left there was no goodbye or thanks for staying or anything. You know, those good customer service and welcoming kinds of things. Was ok for the price but probably wouldn’t stay again.
Stayed 1 night in Mar 2025

4/10 Poor

Brett

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Gary

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Joseph

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop while traveling home and would definitely use this hotel again.
Stayed 1 night in Mar 2025

8/10 Good

Julia

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Morrisa

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a little problem with my Expedia reservation but Paula at the front desk was SUPER helpful and patient. The Expedia person i dealt with, Mahmoud (?), was also very patient and pleasant to work with. I am just hoping the charges turn out right on my One Key card. Maybe more to follow......
Stayed 1 night in Mar 2025

8/10 Good

RICKIE

Traveled with family
Liked: Cleanliness, property conditions & facilities
There was a language barrier upon check in. Soft spoken clerk did not talk loudly enough or clear enough for me to hear with hearing aids. Had to have him repeat everything several times each. Friendly and helpful just frustrating. Took 15 min to check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
This spot is a little gem! Modern, super clean and location is perfect with gas and food so close.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, one night stay!!! Beautiful facility, friendly staff, good breakfast and great coffee!
Stayed 1 night in Mar 2025