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4.0 out of 5

"I reserved the room here as they tout balconies with views. As it turned out you can't use the balcony. You can't even open the door for some fresh a ... " More

By a verified traveler on Tue 27 Oct 2020

Hotel Description

3-star hotel near College of Charleston

In historical district

Your stay at this West Ashley hotel places you within 2 miles (3 km) of Harborage at Ashley Marina and Charleston City Marina. Hampton Park and American Theater are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and pillow menus, the 180 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Refrigerators, room service, and coffee/tea makers are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, View (View of Skyline)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Charleston Riverview ratings based on 32 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Charleston Riverview

Everyone (18) Couples (3) Family (12)
3 out of 5
I reserved the room here as they tout balconies with views. As it turned out you can't use the balcony. You can't even open the door for some fresh air. As someone that suffers from breathing issues I like the option of being able to get fresh air. I felt misled. Will not stay here ever again.

Posted by on Oct 27, 2020

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Comment from Hotel Management

Oct 28, 2020 by Guest Services Manager

Hello, Thank you for the review and feedback. Our apologies for not meeting your expectations. With regards to the balcony, these have been locked for many years due to safety concerns. Also, we made sure that this was noted on the Hotel's Website for all our guests to be aware of. We are sorry for any inconvenience our safety measures cost you. Again, we are sorry your experience was not more positive. Please know that we genuinely appreciate your business. Have a wonderful day.

5 out of 5
Beautiful views! IHG always first rate employees! Breakfast was amazing.

Posted by , from Pittsburgh on Sep 29, 2020

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Comment from Hotel Management

Sep 30, 2020 by Guest Services Manager

Hello, Thank you for taking the time to submit a review. The Charleston Riverview Holiday Inn is a landmark hotel in Charleston and the restaurant offers spectacular views of the river. To compliment that we’ve worked really hard to offer the best food in the best possible environment, so we are happy to see that reflected on your most recent visit to our hotel. We genuinely appreciate your business and we hope to welcome you again whenever your travels bring you back to Charleston. Have a wonderful day!

5 out of 5

Posted by on Jan 29, 2020

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Comment from Hotel Management

Jan 31, 2020 by Guest Services Manager

Hello, Thank you for taking the time to submit a review. We are happy you enjoyed your stay. Thank you for being a valued customer and we hope to welcome you again whenever your travels bring you back to the area. Have a great day!

4 out of 5
Property was in a loverly spot I think we had the worst view on the 14th floor of marshes and construction of a Waffle House first time staying should have gotten better view . The room looked lovely but had a mildew smell like it had been wet at one time.There were cracks starting in the bathroom wall.. I think overall it should have been a little better experience

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 6, 2020 by Guest Services Manager

Hello, Thank you for taking the time to advice of your recent stay at the Holiday Inn Riverview in Charleston. The concern(s) you mentioned will certainly be addressed with the concerned party. Please know that we value your business. Have a wonderful day.

4 out of 5

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 6, 2020 by Britnee

Anonymous, Thank you for providing feedback on your stay. We hope to welcome you again whenever your travels bring you back to Charleston.

4 out of 5
Great location. Can you updates. Most rooms have some type of view which is nice.

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 20, 2019 by Guest Services Manager

Hello, Thank you for taking the time to submit a review. We are happy to hear that you were pleased with our newly renovated hotel. Also, the Charleston Riverview Holiday Inn is a landmark hotel in Charleston and the restaurant offers spectacular views of the river. We hope to welcome you again whenever your travels bring you back to Charleston. Have a wonderful day!

4 out of 5
Great value, bed very comfortable. Would consider staying there again.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 10, 2019 by Guest Services Manager

Hello, Thank you for the review and feedback. Providing comfortable accommodations is always a goal so we are happy to know that you were pleased with the bedding. We hope to welcome you again whenever your travels bring you back to Charleston. Have a wonderful day!

5 out of 5
Directions could be clearer. Missed it the first time around.

Posted by on Nov 27, 2019

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Comment from Hotel Management

Nov 27, 2019 by Guest Service Manager

Hello, Thank you for the review and feedback. Our apologies for not meeting your expectations. We truly appreciate your business. Have a wonderful day.

3 out of 5
The property is dated but new beds in room make for a good night sleep. Overpriced for dated rooms so I guess you’re paying for the location. Reconsider booking if paying $200 per night, way overpriced...

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 13, 2019 by Guest Services Manager

Hello, Thank you for the review and feedback. Providing comfortable accommodations is always a goal so we are happy to know that you were pleased with the bedding. With the hotel being outside the historic district gives us an edge to offer the best competitive price(s) while still having a shorter access to the best sites in Charleston. We apologize if the rate(s) are still not within your standard(s). We truly appreciate your business. Have a wonderful day.

5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 14, 2019 by Britnee

Thank you so much for taking the time to provide feedback! I am thrilled that you had an amazing stay! Should your travels bring you back to Charleston we hope you come back and see us!

About the Holiday Inn Charleston Riverview

Location 301 Savannah Hwy, Charleston, SC 29407-7263

Property Features

Holiday Inn Charleston Riverview offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Charleston Riverview. Self parking is free. Smoking is allowed in designated areas at this 3-star Charleston hotel.

  • 180 guestrooms or units
  • 12 levels
  • 1280 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Charleston Intl. Airport (CHS) (17.9 km / 11.1 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Charleston Riverview offers 180 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Holiday Inn Charleston Riverview has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 for adults, USD 6 and USD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Riverview
  • Holiday Inn Riverview Charleston
  • Holiday Inn Riverview Hotel
  • Riverview Holiday Inn
  • Holiday Inn Riverview Hotel Charleston
  • Holiday Inn Riverview
  • Holiday Charleston Riverview
  • Holiday Inn Charleston Riverview Hotel
  • Holiday Inn Charleston Riverview Charleston
  • Holiday Inn Charleston Riverview Hotel Charleston

You should know

  • The seasonal pool will open in April and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.