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4.3 out of 5

"Check in was at 3 pm. I arrived at 6:30 pm and my room was still not ready. I had to wait until 7:30 pm. I was thankful that the staff removed the par ... " More

By a verified traveler on Wed 27 Jul 2022

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Hotel Description

Hotel near Franklin Street in Carrboro

Heart of Carrboro

Stay at this Carrboro hotel and you'll be within half a mile (1 km) of Franklin Street and 2 miles (3 km) of University of North Carolina. UNC Medical Center and Dean Smith Center are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a terrace, and a snack bar/deli are also offered.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Apr 28 - Apr 29

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Hear Accessible W Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Bed W Sofabed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Chapel Hill-Carrboro/Downtown ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

Everyone (12) Couples (2) Family (4)
4 out of 5

Posted by , from MADISON on Feb 10, 2024

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Comment from Hotel Management

Mar 3, 2024 by Alonzo F

Thanks for your feedback. Come back and visit soon! Have a great weekend!

3 out of 5

Posted by , from WINSTONSALEM on Mar 11, 2023

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3 out of 5
Check in was at 3 pm. I arrived at 6:30 pm and my room was still not ready. I had to wait until 7:30 pm. I was thankful that the staff removed the parking fee from my bill, but waiting in the (very hot) lobby for an hour from 6:30-7:30 pm when the room should have been ready before my arrival was very frustrating.

Posted by on Jul 27, 2022

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5 out of 5

Posted by on Mar 1, 2022

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5 out of 5

Posted by on Feb 27, 2022

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3 out of 5
Location is great, I was unhappy that I was not able to have the suite I had booked. I was moved to a standard room but given free parking. Parking is not ideal by any means. The location of this hotel is what makes it worth a stay.

Posted by on Dec 14, 2021

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Comment from Hotel Management

Dec 14, 2021 by Mary- Asst. General Manager

I am sorry to hear that you were downgraded to a standard room. There may have been issues that prevented us in providing you the room that you booked, however room types are not guaranteed but we do our best to accommodate our guests to the best of our availability. Please accept our sincere apologies for failing to meet your expectations

5 out of 5
Great location, with shops, restaurants, and charming neighborhood walks just steps away.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 6, 2021 by Mary S- Front Office Manager

I am so happy to hear that you enjoyed your stay here in Carrboro. There are many restaurants to enjoy on Franklin Street which is steps away from the hotel. Please come back and see us again when you come back to town

5 out of 5
Great property. Very convenient. Pleasant staff. Wish I could’ve extended the stay but they were packed.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 6, 2021 by Mary S- Front Office Manager

Thank you so much for your review! It was a very busy weekend and I wish that we were able to extend your stay as well. Please come and visit us again and hopefully you will be able to spend more time here in Carrboro.

5 out of 5
$12 daily parking fee. Also beware of WiFi sign in. They automatically preselect a premium paid option for $4.95 upon sign in. You have to choose complimentary.

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 6, 2021 by Mary- Front Office Manager

I am happy to hear that you enjoyed your stay. The system defaults to the premium internet access so unfortunately you have to choose complimentary. Please come back and see us again

5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 9, 2020 by Mary- Front Office Manager

Thank you for your review. We are happy that you enjoyed your stay.

About the Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

Location 370 East Main Street, Unit 100, Carrboro, NC 27510

Property Features

Hampton Inn & Suites Chapel Hill-Carrboro/Downtown offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. A 24-hour business center and meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Chapel Hill-Carrboro/Downtown. Parking is available for a fee.

  • 142 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2013
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites Chapel Hill-Carrboro/Downtown offers 142 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

The Hickory Tavern - This sports bar specializes in American cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Chapel Hill Carrboro
  • Hampton Inn Chapel Hill Hotel Carrboro
  • Hampton Inn Chapel Hill/Carrboro
  • Hampton Inn Chapel Hill/Carrboro Hotel Carrboro
  • Hampton Inn Chapel Hill/Carrboro Hotel
  • Hampton Inn Chapel Hill/Carrboro Carrboro
  • Hampton Inn Suites Chapel Hill/Carrboro
  • Hampton Chapel HillCarrboro

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.