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Hotel El Convento

4.5 star property
4.5-star luxury hotel near Catedral Basilica Menor de San Juan Bautista

Choose dates to view prices

Photo gallery for Hotel El Convento

Property amenity
View from property
Outdoor pool, sun loungers
Hallway
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
  • Gym

Explore the area

View in a map
100 Cristo St, San Juan, 00901
  • Port of San Juan
    ‪7 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Garden Terrace

Garden Terrace | In-room safe, individually decorated, individually furnished, desk

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

Junior Single Room | In-room safe, individually decorated, individually furnished, desk

Junior Single Room

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Vista

Double Vista | In-room safe, individually decorated, individually furnished, desk

Double Vista

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Vista

Queen Vista | In-room safe, individually decorated, individually furnished, desk

Queen Vista

9.2 out of 10
Wonderful
(20 reviews)
  • 301 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

9.2 out of 10
Wonderful
(33 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan

Old San Juan stay.With a stay at this Old San Juan hotel, you'll be steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. Port of San Juan and Castillo San Felipe del Morro are also within half a mile (1 km).

What's nearby

  • San Juan Gate - 3 min walk - 0.2 miles
  • Port of San Juan - 7 min walk - 0.4 miles
  • Castillo San Felipe del Morro - 10 min walk - 0.6 miles
  • Puerto Rico Convention Center - 6 min drive - 3.2 miles
  • Pan American Pier - 7 min drive - 3.4 miles

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪St. Germain Bistro & Café - ‬2 min walk
  • ‪Pira-Rum - ‬1 min walk
  • ‪El Patio de Sam - ‬1 min walk
  • ‪The Mezzanine at St. Germain - ‬2 min walk
  • El Quinqué Bar

About this property

Hotel El Convento

4.5-star luxury hotel near Catedral Basilica Menor de San Juan Bautista
Hotel El Convento offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel El Convento.

This 4.5-star San Juan hotel is smoke free.

  • 81 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel El Convento offers 81 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

How close is Hotel El Convento to the airport?

Hotel El Convento is 8.9 mi (16-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel El Convento?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at Hotel El Convento on Sep 2, 2025 start from $200.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel El Convento have an airport shuttle?

Airport shuttle services are not available at Hotel El Convento.

How close is Hotel El Convento to the beach?

This hotel is 2.7 mi (13-min drive) from Condado Beach and 6.5 mi (24-min drive) from Isla Verde Beach. Don't forget your sunscreen!

Does Hotel El Convento offer free breakfast?

Free breakfast isn’t provided at Hotel El Convento, but cooked-to-order breakfast is offered for a fee of between USD 15 and 25 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel El Convento?

No, there is no casino at this hotel, but Sheraton Casino (6-min drive) and Casino del Mar at La Concha Resort (7-min drive) are nearby.

What time is check-in at Hotel El Convento?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Hotel El Convento?

Free parking is not available at this hotel.

Does Hotel El Convento have a pool?

Hotel El Convento features an outdoor pool.

Does Hotel El Convento have a restaurant?

Yes, there is a restaurant on site.

Does Hotel El Convento have a spa?

There are no spa services available at this hotel.

How close is Hotel El Convento to downtown San Juan?

Hotel El Convento is 0.1 mi away from San Juan.

Hotel El Convento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

OSCAR C

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

6/10 Okay

Emilio

Traveled with family
Liked: Staff & service
Hotel staff is friendly. Weekend housekeeping wasn’t good. No formal dining area and lounge at property. Getting in and out is a bit hectic due to narrow streets and significant amount of tourists from cruises.
Stayed 5 nights in Jun 2025

10/10 Excellent

Corliss

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren't only amazed by the remarkable attention to style and detail used to recreate beautiful El Convent. We were overwhelmed with how well the hotels staff and designed have created an intimate hotel that we didn't even want to leave the hotel for the first day.
Stayed 3 nights in May 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great locale, excellent, gregarious staff, comfortable room and cleanliness.
Stayed 4 nights in May 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special hotel with mostly positives but two cons

El Convento is in a great location and is a fabulous historical building. The staff are friendly, and the manager's wine-cheese happy hour is appreciated. I also liked the plunge pool and hot tub on the roof. I had two problems during my stay that are worrying with such an exclusive property. One, I arrived by myself in a rental car, and it was my first visit to old San Juan. I could not find a place to leave my car while checking in, so I double parked. When I asked about parking, the staff gave me a list of parking lots and said, "Use your GPS. Good luck." GPS for a solo, first-time visitor was not successful, with narrow streets, closed streets, and insufficient street signs. I went in circles for 1/2 hour. The staff could improve this by offering both (1) a short-term parking spot on Calle d. Cristo and (2) valet parking services for guests who are unfamiliar with the streets around the hotel. Two, I ordered tuna tartare from the hotel's restaurant, and it was inedible, consisting of little bits of tuna in an old runny avocado mayo sauce, with chips. This dish should be either improved or removed. I washed the bad taste away with a Medalla light, which was cold and refreshing. So that was a way to make things all right in the end. It's a great beer. I would stay again at El Convento, overall, now that I am wiser about parking and eating.
Stayed 1 night in May 2025

10/10 Excellent

Barry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
loved the terrace on the third floor and the afternoon wine and cheese at 5:00
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in May 2025

8/10 Good

Farshid

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Benita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well maintained property right in the heart of Old San Juan, with very friendly and helpful staff. The food at the hotel restaurant was delicious, and the rooms are very soundproofed with great insulation and A/C. Would absolutely stay here again
Stayed 4 nights in May 2025

10/10 Excellent

Cassidy Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotal & Location

Loved the hotel and the location. Restaurant was just OK, and service there, even when quiet was slow
Stayed 1 night in May 2025

10/10 Excellent

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Stunning Hotel! So much charm, detail and ambience, it was a delightful stay. Perfectly situated in the heart of Old San Juan across from the Church and within easy walking distance of points of interest. The premises was clean and calm. The room was a mix of modern and beautiful culture. The bed was heavenly! I would highly recommend this hotel and can't wait to stay here again.
Stayed 2 nights in May 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Lizzette

Liked: Cleanliness, staff & service
Mucha humedad en la habitación.
Stayed 2 nights in May 2025

4/10 Poor

Robert

Stayed 5 nights in May 2025

10/10 Excellent

Amanda, Albuquerque

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel! The location was excellent - right in the heart of Viejo San Juan. The service was stellar. The room was beautiful and very quiet - even though we were on the ground floor next to many events. And the free coffee, water, and wine and cheese were wonderful benefits. Also they have coin op laundry on site which was a huge plus in the humidity!
Stayed 5 nights in May 2025

10/10 Excellent

eve

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky, beautiful, historic property. Do not plan on dining in
Stayed 1 night in Feb 2025

8/10 Good

Howard, Philadelphia

Traveled with partner
Liked: Staff & service, amenities
The lobby and entrance are beautiful areas and give a historical resort vibe. The staff at the reception desk were friendly and provided good service. The event space looks gorgeous, as we witnessed 2 weddings during our stay. There is a "balcony space" visible from the guest rooms, where one could see a pile of junk, which was an eyesore. Also, the view from our room was not a pretty sight, with what looked like some unkept or abandoned homes. The restaurant needs improvement in the food and freshness of the ingredients. The area is convenient to restaurants and shopping, and attractions of Old San Juan. The area was also safe.
Stayed 4 nights in May 2025

8/10 Good

Tanjere

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nancy and the team did a great job making us feel comfortable during our brief stay! It’s centrally located with tons of shops nearby. Would definitely recommend.
Stayed 4 nights in May 2025

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is wonderful historic hotel right in the heart of old town San Juan. It was a dream come true to stay there. The hotel is gorgeous and well kept. The check-in was easy and friendly. The room was on the small side. The bed was somewhat hard and I did have a problem with some form of black granular substance that was on the bed. It was not insects, but it was weird and unexplained. The room did have nice amenities and double doors with a protected ledge that had an excellent view out into the city and the bay. There was some faulty or damaged items in the room, but the shower worked well with plentiful hot water and the toilet worked well. There was a bar and restaurant on site in the middle of the hotel that was convenient but expensive. I had one meal there which was OK but overpriced and took a long time to deliver. The bar staff was friendly. But the bar was expensive. I had two Mojitos and it was about $70. They do have a workout room, which was helpful. But it did have multiple pieces of broken or damaged equipment. The Wi-Fi was OK and easy to use. Overall, I did enjoy this stay and it was pleasant. But the broken or nonfunctional items is very out of context for what is supposed to be a top level establishment. But honestly, it adds somewhat to the charm as nothing in Puerto Rico works completely normally and some broken items is the norm. I would definitely stay there again and definitely recommend it.
Stayed 3 nights in May 2025

10/10 Excellent

Ben

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe very friendly staff
Stayed 3 nights in Apr 2025

4/10 Poor

NM, laredo

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise arms staff incompetent
Stayed 6 nights in Apr 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Debra

Liked: Amenities
El Convento is always a great choice for Old San Juan. Our room this time did have a disagreeable view of the squalid property’s roof which was next door. Management could not move us but were very apologetic and sincere in taking our concerns seriously. We always stay at El Convento.
Stayed 6 nights in Mar 2025