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4.5 out of 5

"The only problem which wasnt really a problem was that i would have like just king bed, not 2 twins. The staff friendlyness and service was outstandin ... " More

By a verified traveler on Tue 21 May 2019

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Hotel Description

5-star luxury hotel near Centenario Commercial Center

In shopping district

You'll find Centenario Commercial Center and Cali Tower within a 15-minute walk of this Cali hotel. La Ermita Church and Chipichape Shopping Center are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 7 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Comfy beds, WiFi

The 170 soundproofed guestrooms offer WiFi and comfy beds. Comforts include Egyptian cotton sheets and pillow menus, while LCD TVs with cable channels provide entertainment options. Change of towels is available on request.

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$119* Per night/room Jan 28 - Jan 29

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Concierge Room, Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cali Marriott Hotel ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Cali Marriott Hotel

Everyone (3) Couples (1) Family (1)
4 out of 5
The only problem which wasnt really a problem was that i would have like just king bed, not 2 twins. The staff friendlyness and service was outstanding. Would definitely stay there again.

Posted by , from Athens, Tn on May 21, 2019

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Comment from Hotel Management

May 22, 2019 by Stephany Castrillón P.

Dear Mr. Michael, thank you so much for your comments about the service. I would like to let you know that we are going to take note about your preference so when you come back we will have everything ready for you. We are looking forward to having you as our guest again. Sincerely, Stephany Castrillón. At Your Service Supervisor.

5 out of 5
Superb service and customer support by all staff. Every staff member that we interacted with was friendly, polite, professional, and accommodating! Everything was perfect! We were so impressed when called for a band aid - the representative came to our room with one that she found in her purse...

Posted by on Mar 20, 2018

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5 out of 5

5 Star Marriott Property.

Pros: Friendly employees. World class restaurant.
Cons: everything was exceptional. Some technical challenges with card readers in the elevators.
From the very first to the last interaction the staff was professional, accommodating, and made our stay amazing. I rate this property among the best Marriott properties. I would highly recommend for business or leisure. The restaurant has fine cuisine and a world class menu and buffet. The cleaning staff was incredibly detailed, thorough and accommodating. The front desk employees were friendly and accommodating, arranging transportation to and from the airport and meeting every request.

Posted by on Jan 5, 2018

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4 out of 5

Comfortable, modern hotel in city center.

Pros: Very modern; excellent service.
Cons: Bathroom was quite small.
Location: Location is excellent: however, it seems fitting the hotel into a rather congested area resulted in facilities being slightly cramped.
The hotel is very modern, the room is very comfortable but a little on the small side; especially the bathroom. Restaurant and morning buffet were excellent. Food is very moderately priced compared to similar food in USA.

Posted by , from Seattle, WA on May 10, 2017

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Property Features

Cali Marriott Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and coworking spaces are available. Event space at this hotel measures 6674 square feet (620 square meters) and includes a conference center. A steam room, spa services, and a terrace are also featured at the luxury Cali Marriott Hotel. Free self parking is available. This 5-star Cali hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 6674 sq ft of conference space
  • 620 sq m of conference space
  • Built in 2013
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cali Marriott Hotel offers 170 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Cali hotel provides wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

The Market - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.

Tanoshii Bar & Lounge - Overlooking the pool, this sushi bar specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Circo Terraza - This theme restaurant specializes in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.

Spa Services

Health Club has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Minimum age to access spa is 15
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 45000 for adults and COP 22500 for children (approximately)
  • Fee for in-room wireless Internet: COP 50000 per day (rates may vary)
  • Fee for in-room wired Internet: COP 50000 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cali Marriott
  • Cali Marriott Hotel
  • Cali Marriott Hotel Cali
  • Cali Marriott Hotel Hotel
  • Cali Marriott Hotel Hotel Cali

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.