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4.2 out of 5

"Me gusto la localización del lugar muy cerca del centro comercial y cines " More

By a verified traveler on Mon 20 Dec 2021

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Hotel Description

4-star hotel near Holguines Trade Center

In shopping district

At this Cali hotel, you'll be within half a mile (1 km) of Holguines Trade Center and 3 miles (5 km) of Santiago de Cali University. Also, Unicentro Shopping Center is within half a mile (1 km) and Universidad del Valle is within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and airport shuttle. Enjoy the 24-hour gym and perks like free valet parking and free WiFi.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 145 guestrooms also offer free WiFi and LCD TVs with cable channels. 24-hour room service, minibars, and rainfall showerheads are also available.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$41* Per night/room Jan 29 - Jan 30

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

NH Cali Royal ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for NH Cali Royal

Everyone (1) Couples (2) Family (2)
4 out of 5
Me gusto la localización del lugar muy cerca del centro comercial y cines

Posted by on Dec 20, 2021

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Comment from Hotel Management

Dec 21, 2021 by NH ROYAL CALI

Buenos días Estimado Edgar De antemano queremos agradecerle por haber depositado su confianza y preferencia en nosotros. Esperamos seguir siéndole útil en el futuro, cordialmente nos despedimos HOTEL NH ROYAL CALI.

1 out of 5
The rooms were very run down and dirty looking. They looked nothing as advertised on Travelocity and on their personal website. I was very disappointed after checking several rooms for a better one. The hot tub looked dirty. There was never someone attending the bar. The key card for the room had to be reprogrammed five times because it wasn’t working. Never offered new towels or to change my bedding while I stood there for a week! When asked for face towels, I was given a cut towels in small pieces. This hotel is not what it is advertised to be. It’s not set up for accommodating tourism. It’s only good for locals who are staying the night and nothing more.

Posted by on Oct 4, 2021

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5 out of 5
Service is great they have a great staff

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 22, 2021 by NH ROYAL CALI

Dear Octavio. Thank you so much for you review, we hope see you soon.

4 out of 5
I had a wonderful time. Staff is very friendly and nice. Breakfast was wonderful

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 22, 2021 by NH ROYAL CALI

Dear guest, thanks for your review.

5 out of 5
Everyone was so nice.. my only problem was the WiFi was down 3 days. But everything else was great!!!!

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 3, 2021 by NH ROYAL CALI

Gracias por sus comentarios, esperamos verlo muy pronto en nuestro Hotel

4 out of 5

Older hotel but nice, clean and comfortable

Pros: Great breakfast with wonderful staff. Hotel felt very safe.
Cons: Building is a bit old, perhaps just the bathrooms could be given a makeover to feel more modern and feel more spacious.
Location: Close to Valle de Lili hospital, if you are there for sick family. Near Unicentro mall with good restaurants. Crepes & Waffles exceptionally good!!
A what older hotel with very comfortable and clean room and bathroom. Although old building and facilities, everything was well kept. Overall staff truly friendly and helpful. Very nice and trustworthy group of taxis. Close to Valle de Lilli Hospital and in walking distance of Unicentro mall and small Carulla supermarket. Hotel and area felt safe.

Posted by , from Curacao on Jul 30, 2018

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5 out of 5

Place made me feel great..!!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, reliable transport
The staff is outstanding, services are above and beyond expected. Will definitely return here and I recommend this place to anyone. Great location, cabs are available and safe. Swimming pool and bar, cold beer and breakfast are awesome...!!

Posted by , from Miami, FL, USA on Oct 3, 2012

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4 out of 5

This hotel made me feel at home in the city

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
The Radisson Royal Hotel Cali is the definition of a luxury stay at an affordable price. The hotel, amid the busy streets and activity of the city district was more like a home and the safety, security and friendliness of the staff cannot be overstated. The staff was more than helpful, was welcoming and provided hints and recommendations beyond the scope of the brochures or tourism bureau. The best part of the stay was being able to leave a donation for the charity supported by the hotel corporation and the Radisson Royal Hotel Cali. I would indeed recommend the hotel to anyone traveling to the city of Cali in Colombia.

Posted by on Feb 7, 2011

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5 out of 5

Best Hotel In Cali

The Radisson staff by far was superior. i arrived let in the night and they had someone pick me up at airport pass thieir last pick up time and even open up the kitchen so we could eat and have drinks. Rooms service was great, Maid did excellent job keeping the room clean. Food was great ! everyone was helpful. This hotel is better then some Radisson in the United States. Everything you need is nearby, even a supermarket open late on weekends.

Posted by on Jul 29, 2009

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5 out of 5

The best hotel in town

It was my first time at this hotel and totally loved it. Even though I stayed for just one night, the staff made me feel like i was at home. I stayed before at the Intercontinental but not any more.I will return to the Radisson Cali in my next visit. Excellent choice!!.

Posted by on May 13, 2008

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Property Features

As a guest of NH Cali Royal, you'll find an outdoor pool, a 24-hour health club, a spa tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. There are 7 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly NH Cali Royal. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Cali hotel.

  • 1 building
  • 145 guestrooms or units
  • 10 levels
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

NH Cali Royal offers 145 accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Cafe Royal - This restaurant specializes in international cuisine and serves lunch only.

La Parrilla - This restaurant specializes in barbecue and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a steam room.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: COP 87500 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 55 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between COP 33907 and COP 75311 per person (approximately)
  • Airport shuttle fee: COP 60000 per vehicle (one way)
  • Pet fee: COP 87500 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Cali
  • Hotel Radisson Cali
  • Hotel Radisson Royal
  • Hotel Radisson Royal Cali
  • NH Cali Royal Cali
  • Radisson Hotel Cali
  • Radisson Royal Cali
  • Radisson Royal Hotel Cali
  • NH Cali Royal Hotel
  • NH Cali Royal
  • NH Cali Royal Hotel
  • NH Cali Royal Hotel Cali

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.