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Holiday Inn Express Cleveland Northwest by IHG

2.5 star property
Hotel near Cleveland State Community College in Cleveland

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Photo gallery for Holiday Inn Express Cleveland Northwest by IHG

Enter a stylish space with a glass door, flanked by lush planters and a decorative metal railing.
Enjoy a sumptuous spread of Turkey Sausage and Bacon at our buffet.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a striking geometric art piece.
Relax in our inviting lobby, featuring a cozy fireplace, comfortable seating, and a unique wall mural.
Enjoy a comfortable stay in this well-appointed room featuring a kitchenette, seating area, and separate bedroom with a large bed.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

Map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪1 min drive‬
  • Bradley Square Mall
    ‪3 min drive‬
  • Lee University
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Cleveland

In shopping district.Within 2 miles (3 km) of this Cleveland hotel, you'll find Cleveland State Community College and Bradley Square Mall. Also, Tinsley Park is within 3 miles (5 km) and Lee University is within 6 miles (10 km).

What's nearby

  • Cleveland State Community College - 1 min drive - 1.1 miles
  • Bradley Square Mall - 3 min drive - 1.7 miles
  • Tinsley Park - 3 min drive - 1.1 miles
  • Lee University - 6 min drive - 4.7 miles
  • North Cleveland Church of God - 8 min drive - 5.3 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬11 min walk

About this property

Holiday Inn Express Cleveland Northwest by IHG

Hotel near Cleveland State Community College in Cleveland
Holiday Inn Express Cleveland Northwest by IHG offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Holiday Inn Express Cleveland Northwest by IHG. Free self parking is available.

This Cleveland hotel is smoke free.

  • 88 guestrooms or units
  • 4 levels
  • 186 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
Holiday Inn Express Cleveland Northwest by IHG offers 88 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express Cleveland Northwest by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Frequently asked questions

How close is Holiday Inn Express Cleveland Northwest by IHG to the airport?

Holiday Inn Express Cleveland Northwest by IHG is 25.3 mi (29-min drive) away from the Chattanooga Metropolitan Airport (CHA) airport, the closest popular airport to the property.

Does Holiday Inn Express Cleveland Northwest by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Cleveland Northwest by IHG.

Does Holiday Inn Express Cleveland Northwest by IHG offer free breakfast?

Yes, Holiday Inn Express Cleveland Northwest by IHG offers free breakfast.

Is there a casino at Holiday Inn Express Cleveland Northwest by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Cleveland Northwest by IHG?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

Is there free parking at Holiday Inn Express Cleveland Northwest by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Cleveland Northwest by IHG have a pool?

Holiday Inn Express Cleveland Northwest by IHG features a seasonal outdoor pool.

Does Holiday Inn Express Cleveland Northwest by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Cleveland Northwest by IHG to downtown Cleveland?

Holiday Inn Express Cleveland Northwest by IHG is 3.7 mi away from Cleveland.

Holiday Inn Express Cleveland Northwest by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 347 out of 496 reviews
Rating 8 - Good. 96 out of 496 reviews
Rating 6 - Okay. 26 out of 496 reviews
Rating 4 - Poor. 11 out of 496 reviews
Rating 2 - Terrible. 16 out of 496 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

could be better

beds were clean, bathroom was ok. Common areas were dirty and front desk staff was not very friendly at check in or check out.
Stayed 1 night in Mar 2025

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steven Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Billie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Friendly staff. Clean hotel We were a group of 6 and had a room that would accommodate all of us in 1 room. Breakfast was great. They had a sausage gravy that was really good. I was suprised for hotel continental breakfast style food at how good it actually was.
Stayed 1 night in Mar 2025

8/10 Good

terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We loved the room. Beds were extremely comfortable and the bathroom was large. Room was very clean.
Stayed 1 night in Mar 2025

4/10 Poor

Megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alana was wonderful at the front desk during check in and the lady doing the breakfast was so nice and friendly.
Stayed 1 night in Mar 2025

8/10 Good

Tom

Traveled with family and small children
Nice spot
Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and gave excellent directions to a local shopping area.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let a gracious and professional at check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Very clean hotel. Will stay again now that we found a great place that’s lighted and safe. Also a longhorn steakhouse you can walk to. Great location off i75
Stayed 1 night in Feb 2025

8/10 Good

Toni

Stayed 1 night in Nov 2024

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Greeted by Amber at front desk…. Polite and very friendly. Professional atmosphere at check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Marsi, Cleveland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have yet to be disappointed in this hotel chain! They are my #1 preferred hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda or Maurice

Stayed 1 night in Feb 2025

10/10 Excellent

Cathy

Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was marginal, same every day.
Stayed 3 nights in Jan 2025

6/10 Okay

Christopher

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Gessuri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay again, but careful in the tub!

Rooms were nice, breakfast was good. The tub was slick, I figure cleaner was left in it. I slipped and bruised my side a ribs. Thats my only complaint.
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth F

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amber at the front desk was excellent and extremely helpful and nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Franki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leyna checked us in when we arrived and she was so welcoming and friendly. She made sure we had everything we needed and offered area suggestions for dining as well. What a heat start to a great stay. We stayed 2 nights and beds were comfy, rooms were clean, and breakfast was yummy. Would stay here again!
Stayed 2 nights in Dec 2024