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The Hamburg Hotel

2.5 star property
Hamburg guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Hamburg Hotel

Front of property
Property entrance
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Breakfast area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
5440 Camp Road, Hamburg, NY, 14075
  • Place, Hamburg Fairgrounds
    ‪3 min drive‬
  • Place, Hamburg Gaming at the Fairgrounds
    ‪4 min drive‬
  • Place, Highmark Stadium
    ‪5 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Individually decorated, individually furnished, desk, laptop workspace

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Comfort Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Hamburg

In Hamburg .Within 3 miles (5 km) of this Hamburg hotel, you'll find South Shore Golf Course and Hilbert College. Hamburg Fairgrounds and Hamburg Gaming at the Fairgrounds are also within 3 miles (5 km).

What's nearby

  • Hilbert College - 2 min drive - 2.0 miles
  • Hamburg Fairgrounds - 3 min drive - 2.5 miles
  • Hamburg Gaming at the Fairgrounds - 4 min drive - 2.7 miles
  • Highmark Stadium - 5 min drive - 5.4 miles
  • Eternal Flame Falls - 12 min drive - 8.7 miles

Getting around

  • Buffalo-Exchange Street Station - 16 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 24 min drive

Restaurants

  • ‪Cyclone Bar - ‬5 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬11 min walk

About this property

The Hamburg Hotel

Hamburg guestrooms with free WiFi
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly The Hamburg Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Hamburg hotel.

  • 1 building
  • 85 guestrooms or units
  • 2 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Smoking in designated areas
The Hamburg Hotel offers 85 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from July 30 2025 to February 28 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at The Hamburg Hotel.

Property is also known as

Quality Hamburg
Quality Inn Hamburg
Quality Inn Hamburg
Kwality Hamburg Hotel
The Hamburg Hotel Hotel
The Hamburg Hotel Hamburg
The Hamburg Hotel Hotel Hamburg

Frequently asked questions

How close is The Hamburg Hotel to the airport?

The Hamburg Hotel is 18.7 mi (24-min drive) away from the Buffalo Niagara Intl. Airport (BUF) airport, the closest popular airport to the property.

Does The Hamburg Hotel have an airport shuttle?

Airport shuttle services are not available at The Hamburg Hotel.

How close is The Hamburg Hotel to the beach?

This hotel is 8.3 mi (13-min drive) from Gallagher Beach and 16.1 mi (22-min drive) from Bennett Beach. Don't forget your sunscreen!

Does The Hamburg Hotel offer free breakfast?

The Hamburg Hotel does not offer free breakfast.

Is there a casino at The Hamburg Hotel?

No, there is no casino at this hotel, but Hamburg Gaming at the Fairgrounds (5-min drive) and Seneca Buffalo Creek Casino (16-min drive) are nearby.

What time is check-in at The Hamburg Hotel?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at The Hamburg Hotel?

This hotel offers free self parking.

Does The Hamburg Hotel have a pool?

The Hamburg Hotel does not have a pool.

Does The Hamburg Hotel have a spa?

There are no spa services available at this hotel.

How close is The Hamburg Hotel to downtown Hamburg?

The Hamburg Hotel is 1.8 mi away from Hamburg.

The Hamburg Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 113 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Traveled with family
Disliked: Cleanliness, property conditions & facilities

May be good after the renovations

Place is very run down and clearly was just recently reopened. Renovations are currently underway but until then, the place is not great.
Stayed 1 night in Mar 2025

2/10 Terrible

jermaine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this property was extremely disappointing. Shortly after checking in, we found roaches, which made it impossible for us to stay. When we addressed this with the front desk, the associate was rude and dismissive, stating that the property was under construction and that they weren’t forcing us to stay. To make matters worse, they refused to issue a refund and told us we had to go through Expedia instead. The room itself was in poor condition— the bathroom door had two poorly patched holes that weren’t even painted. The lack of cleanliness, maintenance, and customer service made this an unacceptable experience. I would not recommend this establishment.
Stayed 2 nights in Mar 2025

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Business traveler
Liked: Staff & service
Disliked: Amenities
NA
Stayed 1 night in Feb 2025

8/10 Good

Valerie

Traveled with group
Liked: Staff & service, property conditions & facilities
This place will be great once the renovations are complete. The staff is very helpful. I would love to have a coffee pot in the room though.
Stayed 1 night in Feb 2025

2/10 Terrible

Cyndy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe bugs in room
Stayed 2 nights in Feb 2025

8/10 Good

Alison

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Danielle

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so upset, after arriving we found out that this property is being used for homeless and child services, it was scary and unsafe, this was not told me or advertised. I had to book another hotel for twice the amount to feel safe. It should not be listed without this being told to the person renting a room, please let me know if you can do anything. I didnt even stay
Stayed 1 night in Dec 2024

2/10 Terrible

Anirudh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Mario

Liked: Cleanliness, staff & service
price and was convenient for last minute booking
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michael, Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and courteous but no coffee available on the property was disappointing.
Stayed 1 night in Jul 2024

8/10 Good

Guillaume

Stayed 1 night in Jul 2024

2/10 Terrible

Kyle

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Traveled with partner
Cobwebs on the windows, the night shift front desk was rude also the person I talked on the phone with his boss. Treated me like garbage. The smell in the building smelt like someone pooped in the hallway had to buy Lysol spray to spray the hallway. That didn’t even take the smell out. One thing is the guy during check in who was working was very nice!
Stayed 1 night in Jul 2024

2/10 Terrible

Yahya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Cara, Buffalo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL. IT IS TEMPORARY HOUSING FOR THE HOMELESS USED BY NEW YORK STATE. Conditions were horrendous. There was black mold in the bathroom, the shower overflowed, linens smelled unclean, TV was broken, there were people screaming at each other in the next room and children crying. We checked out after a couple of hours. I’ve never experienced anything like it in my life. I’m extraordinarily disappointed that Expedia would allow a place like this to offer rooms to travelers.
Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Stayed 1 night in Jul 2024

8/10 Good

Risto

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great for a one night stay. No amenities but a clean room and a comfy bed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Meh room for work trip

Very outdates hotel, bathroom caulk was kinda gross, its a step up from motel 6, super 8 etc but far from Hampton, holiday inn, best western etc
Stayed 1 night in Jul 2024

8/10 Good

Gurvinder

Liked: Cleanliness
Cold water no working properly in the shower everything good
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
This used to be a quality inn - now it is a “Kwality inn”- used to house homeless people. We did not experience any issues in terms of safety but it was very loud all night.
Stayed 1 night in Jul 2024