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"Staff was very friendly, building was extremely well kept, however we were quoted 260 as our price but there were a few unknown add ons that took our ... " More

By a verified traveler on Sun 08 Mar 2020

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Hotel Description

3-star golf hotel in Downtown Buffalo

Downtown Buffalo stay

A stay at this Downtown Buffalo hotel places you steps from Canalside and within a 5-minute walk of Greater Buffalo Sports Hall of Fame. KeyBank Center and Buffalo and Erie County Naval and Military Park are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the spa tub, bar/lounge, and coffee shop.

Free Internet, Smart TVs

Featuring conveniences like refrigerators and microwaves, the 102 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Netflix, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$135* Per night/room Nov 15 - Nov 16

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard Buffalo Downtown / Canalside ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard Buffalo Downtown / Canalside

Everyone (6) Family (1)
1 out of 5

Posted by on May 24, 2021

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5 out of 5

Posted by on Jan 9, 2021

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4 out of 5
Staff was very friendly, building was extremely well kept, however we were quoted 260 as our price but there were a few unknown add ons that took our bill to 280.

Posted by , from Webster ny on Mar 8, 2020

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4 out of 5
I liked it as it was close to everything to walk to but did not like you haves to pay for parking. The Hot tub was disappointing as it was cold and so was the pool water. Staff was friendly.

Posted by on Feb 23, 2020

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3 out of 5
Super convenient to the KeyBank Center for the concert, but the internet was AWFUL, couldn't do anything that required an internet connection.

Posted by on Mar 24, 2019

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5 out of 5

Excellent hotel by water and Niagara Center

Pros: beds, pillows, very clean, the pool and workout room
Cons: Nothing needed improved during our stay.
Location: Niagara Center (Sabres), waterfront, train stop outside. Restaurant/sports bar across the street as well as Tim Hortons.
This newer hotel is in excellent shape, with friendly helpful staff. There is only valet parking on the premises. Very clean with large rooms. The beds and pillows were very comfortable! The train line on Main stops right outside the hotel. Close to the water and right across the street from 716 and the Niagara Center. There is a bar in the hotel and room service available (although we didn't use either, or the housekeeping service). Excellent choice!

Posted by , from Columbus, OH on Apr 10, 2016

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Comment from Hotel Management

May 20, 2016 by Sarah

Good Afternoon Amy, and thank you for sharing your experience with us. We were delighted to hear that you found our location in the heart of Canalside ideal for your travels and our team to be friendly and helpful. Thank you again and we hope to see you in the future.

3 out of 5

Late to Start

Pros: The rooms were outstanding and the furnishings were over the top.
Cons: The rooms should have been ready as advertised, and the dining area was not finished yet. When this is completed it should be a five star location.
Location: We stayed here because of the easy access to the Niagara Center which was a quick walk down the street and near many places to eat as well.
We arrived at the Hotel a little before check in, which was 3:00 p.m. but there was a line waiting for rooms so it wasn't until 3:45 when the 1st room was ready. We then waited until 4:45 before the 2nd room was ready. The rooms were awesome, not a complaint there but the wait was too long as we were on a limited schedule. We were supposed to be compensated for the delays but as of yet it hasn't happened.

Posted by , from Upstate N Y on Mar 24, 2015

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About the Courtyard Buffalo Downtown / Canalside

Location One Canalside, 125 Main Street, Buffalo, NY 14203

Property Features

Courtyard Buffalo Downtown / Canalside offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 1036 square feet (93 square meters). The business-friendly Courtyard Buffalo Downtown / Canalside also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Buffalo hotel.

  • 102 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 1036 sq ft of conference space
  • 93 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Buffalo-Exchange Street Station (0.3 km / 0.2 mi)
  • Metro station: Erie Canal Harbor Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard Buffalo Downtown / Canalside offers 102 accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner.

Pizza Plant - This family restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per day
  • Maximum 2 per room (weight limit: 75 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 15 per person (approximately)
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 18 per day
  • Nearby parking fee: USD 12 per day (500 ft away)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Buffalo Downtown
  • Courtyard Buffalo Downtown Canalside
  • Courtyard Canalside
  • Courtyard Canalside Hotel Buffalo Downtown
  • Courtyard Buffalo Downtown Canalside Hotel
  • Courtyard Canalside Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.