Book Best Western rooms in Brookland

"The breakfast was very small had very little options. Many of the front desk staff were very rude and mean and had no idea what they were doing, there were ants in the room. It was a pretty bad section of town. Overall I was very disappointed especially for the price and the fact that it was a Marriott. Up until now I had always had a very good experience with Marriott this was definitely a disappointment."

"Comfortable and convenient."

"Early check in was not ready nor honored despite confirming on phone "

"The beds were comfortable, the room was clean, the elevator system is very efficient, and the location is great. We were able to easily walk to the sites and restaurants. Our room was quite small. The parking garage is less than a block from the hotel, was clean and secure, and the parking rate was discounted because we stayed at the hotel. For the high cost of the stay, breakfast should be included."

"My 1st room smelled a lot like smoke and the hotel is supposed to be non-smoking. After refusing a deodorizing room spray, I was moved to another room. The mattresses in both rooms were old, lumpy and very uncomfortable. I slept on the lounge chair the entire stay. When asked for the room to be cleaned, filling the body soap dispenser was missed and I had to ask for it to be filled. When I engaged the cleaning staff for towels or the liquid soap, they were nice and responded immediately. The front desk staff were just ok, nothing impressive. "

"Always an amazing stay ! Love the staff, the amenities, breakfast, and the LOCATION! Rooms are beyond amazing "