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"Strong Wi-Fi signal Adequate room size Very good breakfast Adequate parking Carpet in Hallway not too clean Broken tiles in elevator Will be ... " More

By a verified traveler on Tue 19 Jun 2018

Hotel Description

Enjoy the outdoor pool at this Lanham hotel

In Lanham

At this Lanham hotel, you'll be within 6 miles (10 km) of FedEx Field and 9 miles (15 km) of University of Maryland-College Park. Walter E. Washington Convention Center and International Spy Museum are within 12 miles (20 km).

Free shuttle, parking

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, comfy beds

In addition to flat-screen TVs with cable channels, the 169 guestrooms offer free WiFi and pillowtop beds. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$63* Per night/room Dec 18 - Dec 19

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Capital Beltway ratings based on 43 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Capital Beltway

Everyone (13) Family (4)
1 out of 5
This is one of the worst experience I ever had with a hotel. Once I arrived at the hotel parking lot, I thought that I came in a ghetto with very cheap and unclean people and activities. I drove 14 hours and took the room to relax. There were no microwave and no fridge in the room. I asked them if I could use a microwave in the lobby to warm up something and, I was told NO. They do not serve breakfast either. It costs $15.00 per person to have breakfast. The list goes on and on.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 14, 2019 by Lisa Wood, FOM

Dear Guest, .I apologize that you encountered a bad experience at our hotel. We have a lounge on our property. All of our guestrooms do not have fridges and microwaves. We do have microwave in the lobby area that you could have used. We are in the process of retraining out staff to deliver customer service and when you return you will see an improvement

3 out of 5
It was close to the highway, not much else in the area that I was interested in

Posted by on Aug 4, 2019

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5 out of 5

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 10, 2019 by Lisa Wood

Thank you for rating your stay at our property. Nothing is more important than your satisfaction, so we are glad you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.

2 out of 5
Late check in waited 35 min for a room, no where to smoke at but outside. No chairs out side to relax

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 23, 2019 by Best Western

We want every guest to have an enriching, meaningful visit; therefore, we are disappointed to learn that we did not meet the standards you are accustom to when staying with Best Western. We are continually striving to improve our guest experience, and we are grateful for feedback that helps us with these goals. Your review has been discussed with the appropriate individuals, and we hope you will accept our apologies. We look forward to providing you with a seamless stay on your next visit to the area.

5 out of 5
Staff is very nice and pleasant. Rooms are very clean and welcoming. Hallways and lobby are very clean.

Posted by on Dec 26, 2018

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Comment from Hotel Management

Dec 30, 2018 by Lisa Wood, FOM

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for giving our staff a good rating. We hope you will come back and see our newly renovated hotel.

3 out of 5

SATISFYING

Strong Wi-Fi signal Adequate room size Very good breakfast Adequate parking Carpet in Hallway not too clean Broken tiles in elevator Will be back there if I am in town.

Posted by on Jun 19, 2018

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Comment from Hotel Management

Aug 18, 2018 by Lisa Wood, FOM

Thank you for your candid feedback . I am sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Washington, dc

1 out of 5

Night club open till three

There is a night club in hotel that stays open till three am. There were drunks all over all night making tons of noise in halls till 4am. Both my rooms smelled of different foul odors.

Posted by , from NY on Sep 6, 2017

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Comment from Hotel Management

Sep 10, 2017 by lisa wood

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to DC.

2 out of 5

Suburban hotel needs new management

Signs outside warn hotel is not responsible for damages to parked cars - that's the first clue. Night club/restaurant draws crowds of noisy drunks. One woman appeared to be a prostitute. We did not feel safe going downstairs at night. Room was clean but mattress was soft and saggy. Will not stay there again.

Posted by , from Virginia on Mar 6, 2017

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4 out of 5

Busy Hotel

Pros: Breakfast, breakfast and breakfast.
Cons: Needed a sink outside the bathroom every morning. Once someone went into the shower, there was no sink to rinse or get water from.
Location: Location is a stones throw from the metro which takes you anywhere you want in D.C. in about 10 min.
The hotel was busy with large groups, many of which were made up primarily of kids and teens. The pool was out of service but with the weather as cool as it was no one missed swimming (pool is outdoors). The breakfast is about second to none. Staff kept all the buffet items well stocked, clean and well organized. Coffee was good, not like getting a Starbucks, and the half and half was fresh and cold. My kids particularly liked the pancake maker.

Posted by , from Tampa on Jun 20, 2016

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4 out of 5

Near FedEx Field -

Pros: Convenient, clean and safe.
Cons: The door handle was not closing intermittently, but okay otherwise.
Location: very close to the beltway. Several fast food stops and a Take-out Chinese place within walking distance.
We were pleasantly surprised by the condition of the hotel. It is older, but generally neat, clean safe feeling. The staff were busy upon check-in but very pleasant and friendly. Apologized for the wait and processed me through. Unfortunately when I got to the room the first time, neither key worked. Went back down and she quickly corrected, apologizing profusely. Seems to be my luck lately everywhere we stay. The room was neat, clean and tidy. Very comfortable for our one night stay. Convenient to the Beltway, there's a couple of fast food places and a Chinese place nearby. The door handle to the room had some intermittent problems which I advised the staff of when we left. They made a note and hopefully will correct quickly. Breakfast had plenty of choices - hot foods and cold foods and seemed to be replenished frequently. Would stay here again for late-night games at Fed Ex.

Posted by on Dec 9, 2015

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About the Best Western Capital Beltway

Location 5910 Princess Garden Pkwy, Lanham, MD 20706

Property Features

Best Western Capital Beltway offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1300 square feet (121 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Capital Beltway. Self parking is free. This Lanham hotel is smoke free.

  • 169 guestrooms or units
  • 6 levels
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (28.6 km / 17.8 mi)
  • Train station: Lanham Seabrook Station (2.9 km / 1.8 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Best Western Capital Beltway offers 169 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves and refrigerators can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2015.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

The Capital Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Beltway
  • Best Western Capital
  • Best Western Capital Beltway
  • Best Western Capital Beltway Hotel
  • Best Western Capital Beltway Hotel Lanham
  • Best Western Capital Beltway Lanham
  • Capital Beltway Best Western
  • Best Western Hotel Lanham
  • Best Western Lanham
  • Best Capital Beltway Lanham
  • Best Western Capital Beltway Hotel
  • Best Western Capital Beltway Lanham
  • Best Western Capital Beltway Hotel Lanham

You should know

  • Best Western Capital Beltway offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/College-Park-Hotels-Best-Western-Capital-Beltway.h10332-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.