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Metro Points Hotel-Washington North

3-star property
8500 Annapolis Rd, New Carrollton, MD 1-855-201-7819

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3.5 out of 5
Good!
See all 59 Travelocity Reviews

"This property is good for at the moment stays. Just ok for the moment. Thanks " More

By a verified traveler on Wed 15 Jan 2020

Points Of Interest

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Hotel Description

3-star guestrooms with free WiFi

In suburbs

Within 6 miles (10 km) of this hotel, you'll find FedEx Field and University of Maryland-College Park. Prince George's Sports and Learning Complex and Maryland Stadium are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, flat-screen TVs

The 197 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and hair dryers. Laptop-compatible safes, phones, and ironing boards are also available.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$67* Per night/room May 28 - May 29

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Metro Points Hotel-Washington North ratings based on 59 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Metro Points Hotel-Washington North

Everyone (24) Couples (3) Students (1) Family (10)
3 out of 5
This property is good for at the moment stays. Just ok for the moment. Thanks

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 16, 2020 by Dj

Thank you for the review

3 out of 5
The property was okay. We stay in this area 2-3 times a year to visit family. It looked cleaned, but i never felt like the room was really "clean" the beds were horrible. Was okay for the first 2 nights but if you stay longer than a couple nights you definitely want get a good night sleep with how uncomfortable the beds feel. Hotel staff at the front desk was very, very rude everyday. It didn't matter what shift, or how many different people i came across they were just rude at the front desk! I did like that they had a breakfast included every day and i liked that they had easy parking. But overall next time we come down I'll just pay the extra money to stay at a holiday inn or Marriott.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 6, 2020 by DJ

Thank you for the review.

2 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 4, 2020 by DJ

Thank you for the review.

2 out of 5
The clerk manager was a bit—h my key stop working only one elevator working had to wait about 15mins for it sheets had tiny holes towels are dingy carpets not clean if I could I would have left early but wanted to see the game I will not believe it Travelocity anymore

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 18, 2019 by Hotel Manager

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. Your feedback is very important to us. We strive to provide a superior guest experience, and it did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, Hotel Manager

4 out of 5
Good customer services The window treatment need to be replace. There was a great big hold in the curtains sheers. Should have never bee on the window. This should have been removed a year ago, looking at the curtain. If you are not going to replace the sheers, then take them Down.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 14, 2019 by DJ

Thank you for the review we do appreciate the input and will look into the mater as soon as possible.

5 out of 5
The customer service was great. The room was very clean with a nice: view.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 1, 2019 by DJ

Thank you for the review.

4 out of 5

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 29, 2019 by DJ

Thank you for he review.

4 out of 5
A good 3 star hotel, with a good price. Convenient to the Metro.

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 27, 2019 by DJ

Thank you for the review.

5 out of 5
I like everything about the property,No complaints..

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 11, 2019 by DJ

We are glad to hear you enjoyed our location.

1 out of 5
Front desk staff kimberly very rude, ice machine is broken during our stay, we have to buy ice, Very frustrating stay

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 8, 2019 by DJ

We are sorry to hear you did not have a pleasant stay.

About the Metro Points Hotel-Washington North

Location 8500 Annapolis Rd, New Carrollton, MD 20784

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 6100 square feet (549 square meters) and includes conference space. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Metro Points Hotel-Washington North. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. This 3-star New Carrollton hotel is smoke free.

  • 197 guestrooms or units
  • 10 levels
  • 6100 sq ft of conference space
  • 549 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Library
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (36.8 km / 22.9 mi)
  • Train station: New Carrollton Station (3.4 km / 2.1 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Metro Points Hotel-Washington North offers 197 accommodations with laptop-compatible safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This New Carrollton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator available
  • Microwave available
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Cities Grill and Lounge - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metro Points
  • Metro Points Hotel-Washington
  • Metro Points Hotel-Washington North
  • Metro Points Hotel-Washington North Hotel
  • Metro Points Hotel-Washington North Hotel New Carrollton
  • Metro Points Hotel-Washington North New Carrollton
  • Points Metro
  • Metro Points Washington North
  • Metro Points Hotel-Washington North Hotel
  • Metro Points Hotel-Washington North New Carrollton
  • Metro Points Hotel-Washington North Hotel New Carrollton

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Metro Points Hotel-Washington North offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.