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Richmond Marriott

3.5 star property
3.5-star hotel near Broad Street, connected to the convention center

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Gym
  • Laundry
  • Room service

Explore the area

Map
500 E Broad St, Richmond, VA, 23219
  • The National
    ‪2 min walk‬
  • Greater Richmond Convention Center
    ‪3 min walk‬
  • Virginia Commonwealth University
    ‪10 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 424 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 424 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(36 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, desk

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 358 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 358 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Club Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • 358 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Richmond

Downtown Richmond stay.A stay at this Downtown Richmond hotel places you steps from Greater Richmond Convention Center and within a 5-minute walk of Broad Street. The National and Virginia Commonwealth University are also within half a mile (1 km).

What's nearby

  • Broad Street - 1 min walk - 0.0 miles
  • The National - 2 min walk - 0.1 miles
  • Greater Richmond Convention Center - 3 min walk - 0.2 miles
  • Virginia Commonwealth University - 10 min walk - 0.5 miles
  • Altria Theater - 16 min walk - 0.9 miles

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪ML Steak Modern Chophouse - ‬2 min walk
  • ‪Secret Sandwich Society - ‬2 min walk
  • ‪Fall Line Kitchen and Bar - ‬1 min walk

About this property

Richmond Marriott

3.5-star hotel near Broad Street, connected to the convention center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 26760 square feet (2408 square meters) and includes a conference center. A 24-hour fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Richmond Marriott. A free area shuttle within 2 miles is available. Parking is available for a fee. A complete renovation of Richmond Marriott was completed in September 2020.

This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 413 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 26760 sq ft of conference space
  • 2408 sq m of conference space
  • Built in 1984
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Richmond Marriott offers 413 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Spanish

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Jul 20 - Jul 21
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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 2 mi
  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with premium cable/satellite channels
  • First-run movies
  • Netflix
  • Pay movies

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 18 for adults, and USD 10 to 18 for children
  • Valet parking fee: USD 49.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Frequently asked questions

How close is Richmond Marriott to the airport?

Richmond Marriott is 8.6 mi (13-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

Does Richmond Marriott have an airport shuttle?

Airport shuttle services are not available at Richmond Marriott.

Does Richmond Marriott offer free breakfast?

Free breakfast isn’t offered at Richmond Marriott, but cooked-to-order breakfast is offered for a fee of between USD 10 and 18 for adults, USD 10 and 18 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Richmond Marriott?

No, there is no casino at this hotel.

What time is check-in at Richmond Marriott?

Check-in start time: 4 PM; Check-in end time: 5 AM.

Is there free parking at Richmond Marriott?

Free parking is not available at this hotel. Valet parking is available for USD 49.00 per day.

Does Richmond Marriott have a pool?

Richmond Marriott does not have a pool.

Does Richmond Marriott have a restaurant?

Yes, there is a restaurant on site.

Does Richmond Marriott have a spa?

There are no spa services available at this hotel.

How close is Richmond Marriott to downtown Richmond?

Richmond Marriott is 0.2 mi away from Richmond.

Richmond Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the convention center
Stayed 1 night in Apr 2025

10/10 Excellent

sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for a cheer comp and everything was great!
Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

April

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good hotel if you dont have littles. Not really kid friendly. Pretty disappointed with Marriott.
Stayed 2 nights in Apr 2025

2/10 Terrible

Luis

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While I was looking forward to the property being connected to the convention center, which is the destination of the event we are traveling for. The connection between hotel / parking garage and convention center was closed / blocked off. I wish I would have been informed of this so I would have canceled my reservation. The main reason for this hotel was to stay within the building between lodging and event. The check in process was frustrating and quite unfair. I will not be returning to this property.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the elevators are secure. You have to use your room key to use the elevators. That's a good a security measure.
Stayed 1 night in Apr 2025

10/10 Excellent

Melody

Business traveler
Liked: Amenities
Easy check in, excellent location, parking garage attached to the hotel, and clean and comfortable room for a great price!
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 5 nights in Mar 2025

10/10 Excellent

Madeleine

Stayed 1 night in Mar 2025

10/10 Excellent

Julee M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice downtown location. Very convenient for events at the Richmond Convention Center. The staff were extremely helpful and the rooms are clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Marriott I have ever stayed at!

Very clean very accommodating! Very nice and friendly! Loved my experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really close to the convention so I was happy to be able to stay in the same hotel as my favorite voice actors and celebrities!
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in the hotel was great, its beautiful, clean & everyone was very friendly. My only quam was not having free parking. There was the parking garage, but it was not free & for the price of the room, parking should've been included
Stayed 1 night in Mar 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Trinitta

Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was super clean, but the bed was very uncomfortable
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

There are better hotels downtown at this price

Confirmed my reservation but then did not have the room I had reserved. I was given a smaller room and a drink coupon. The fridge in the room made a terrible loud sound periodically and I was unable to sleep without interruption. They offered a measly breakfast as a "solution" to not being able to sleep in the room that cost over two hundred dollats.
Stayed 1 night in Mar 2025

10/10 Excellent

Lakeya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

CHRISTOPHER

Stayed 1 night in Nov 2024

2/10 Terrible

Abraham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Terrible sleep conditions

My room was right next to the elevators and they made a raucously loud noise all night long. I slept terribly. While there were many other great features about this hotel this one negative issue overshadows all of it.
Stayed 1 night in Feb 2025

10/10 Excellent

Maryann

Loved the property. Check in great. Sad that we could not valet because parking was full.
Stayed 1 night in Feb 2025

8/10 Good

Debora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the dining option at the hotel, easy valet parking, nice room.
Stayed 1 night in Jan 2025