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Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel

3-star property
1 Newbury St, Peabody, MA 1-855-201-7819
3.6 out of 5
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See all 24 travelocity Reviews

"Reserved a room nine months ago with 1 king sized bed. When i checked in, they did not have a king room available, so they gave me 2 queens. What good ... " More

By a verified traveler on Sat 20 May 2023

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Hotel Description

3-star guestrooms with free WiFi

In entertainment district

At this Peabody hotel, you'll be within 9 miles (15 km) of Salem Witch Museum and 12 miles (20 km) of Encore Boston Harbor. MarketStreet Lynnfield is within 3 miles (5 km) and Witch House is within 9 miles (15 km).

Renovated in 2020

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$113* Per night/room Jun 25 - Jun 26

Standard Room, 1 Queen Bed, Accessible (Communications Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (Mobil, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel

Everyone (10) Couples (5) Family (7)
2 out of 5
Reserved two rooms nine months ago. One single king and two double queens. Upon check-in i was told there were no king rooms so i ws given two double queens. There was no real apology given other than they over booked. The keurig coffee maker in the room did not work. I went to front desk and was told someone would be right up with a replacement. No one ever came. They have free coffee in the morning but no tea. Staff was not very friendly. I most likely will not stay here again!

Posted by on May 21, 2023

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Comment from Hotel Management

May 22, 2023 by Katie

I am sorry we didn't have the room you had initially booked. We did get overbooked and there were numerous people who were given different room types otherwise we wouldn't have enough rooms. We will do our best to ensure this wont happen again and again sorry the experience you had.

3 out of 5
Reserved a room nine months ago with 1 king sized bed. When i checked in, they did not have a king room available, so they gave me 2 queens. What good is a reservation? The keurig coffee make in the room did not work. Went to the front desk. They said someone would be right up with another one. Never saw anyone. Not the best experience for the price.

Posted by on May 20, 2023

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Comment from Hotel Management

May 22, 2023 by Katie

I am sorry we didn't have the room you had initially booked. We did get overbooked and there were numerous people who were given different room types otherwise we wouldn't have enough rooms. We will do our best to ensure this wont happen again and again sorry the experience you had.

1 out of 5

Posted by on Apr 5, 2023

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Comment from Hotel Management

Apr 27, 2023 by Katie

I'm sorry your stay was not up to your expectations.Please let us know what we could have done to make your stay more pleasurable. Have a nice weekend.

5 out of 5
The location and the room

Posted by on Mar 27, 2023

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Comment from Hotel Management

Apr 6, 2023 by Katie

Thank you for posting a positive review. We hope to see you again soon! Happy Easter!

5 out of 5
I was one night so far so good, is clean and quiet

Posted by on Sep 21, 2022

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Comment from Hotel Management

Sep 23, 2022 by Bill

Dear Walter, Thank you for leaving us a great score. I am glad you had a good stay and we hope to see you with us again in the future. Thanks again, BillGuest Services Manager

5 out of 5

Posted by , from NEW YORK on May 2, 2022

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5 out of 5

Posted by on Nov 7, 2021

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4 out of 5
Melody at the front desk was amazing as she was able to get our rooms for my family next to one another.

Posted by on Oct 26, 2021

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Comment from Hotel Management

Nov 3, 2021 by Katie

We are happy to hear Melody made your stay enjoyable and made sure your family was next to each other. Thank you for staying with us and we hope to see you again soon. Happy holidays and stay safe.

5 out of 5
Very nice staff! Close to activities

Posted by on Oct 12, 2021

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Comment from Hotel Management

Nov 4, 2021 by Katie

We are happy to hear you had a great time and our staff made your stay more enjoyable. We appreciate you taking the time to write a positive review and take care.

5 out of 5
Clean and quiet

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 11, 2021 by Katie

We are happy to hear you enjoyed your stay and we appreciate your feedback. Have a Happy Halloween!

About the Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel

Location 1 Newbury St, Peabody, MA 01960

Property Features

Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. The business-friendly Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available. A complete renovation of Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel was completed in June 2020. This 3-star Peabody hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 4 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Wakefield Station (8.4 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel offers 183 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Ithaki - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit/debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Peabody
  • Holiday Inn Boston Peabody
  • Holiday Inn Hotel Boston Peabody
  • Peabody Boston

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.