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Hampton Inn & Suites Memphis East Germantown Area

Property class: 3
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

A spacious dining area with high ceilings, large windows, and modern lighting fixtures.
A spacious dining area with a long wooden table, multiple chairs, and hanging wicker lamps.
A modern building with a brick facade, large windows, and a covered entrance area with a wooden ceiling.
A Hampton Inn & Suites hotel with a modern design, featuring a prominent entrance and a well-lit facade.
A modern living room with a sofa, two armchairs, a coffee table, and a large abstract painting on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
962 S Shady Grove Rd, Memphis, TN, 38120
  • Place, Lichterman Nature Center
    ‪18 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪2 min drive‬
  • Place, The Crystal Shrine Grotto
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with blinds.

Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a bed, a desk, a television, a mirror, and a lamp.

Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

A living room with a sofa, ottoman, and a dining table with chairs. There is a refrigerator and a door leading to another room.

Suite, 1 King Bed, Kitchen, Non-Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non-Smoking

A hotel room with a bed, a desk with a chair, a television, a refrigerator, and a trash can.

Room, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 Double Bed

A neatly made bed with a dark headboard, two bedside tables with lamps, and a window with blinds.

Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a bed, a desk, a television, a mirror, and a lamp.

Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Mobility Accessible, Kitchen

A living room with a sofa, ottoman, and a dining table with chairs. There is a refrigerator and a door leading to another room.

Suite, 1 King Bed, Mobility Accessible, Kitchen

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Room, 2 Queen Beds, Mobility Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a chair, two bedside tables with lamps, and a framed picture on the wall.

Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Room, 2 Queen Beds, Hearing Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible

A hotel room with a bed, a desk, a television, a mirror, and a lamp.

Room, 1 King Bed, Hearing Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Mobility Accessible, Kitchen (Roll-In Shower)

A living room with a sofa, ottoman, and a dining table with chairs. There is a refrigerator and a door leading to another room.

Suite, 1 King Bed, Mobility Accessible, Kitchen (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette (Wet bar)

A hotel room with a bed, two bedside lamps, a ceiling fan, and a large window with curtains.

Room, 1 King Bed with Sofa bed, Kitchenette (Wet bar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Kitchen

A hotel room with two beds, a desk, a chair, a television, and a window with a view of buildings.

Suite, Multiple Beds, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Room

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Two Queen Room

  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

One-Bedroom King Suite With Kitchen-Non-Smoking

  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

Room with 1 King Bed and Tub - Mobility Accessible Non-Smoking

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Memphis

In shopping district.Within 6 miles (10 km) of this Memphis hotel, you'll find Memphis Botanic Garden and University of Memphis. Also within 9 miles (15 km) are TPC Southwind and Simmons Bank Liberty Stadium.

What's nearby

  • Lichterman Nature Center - 18 min walk - 1.0 mile
  • Wolbrecht Tennis Center - 2 min drive - 1.2 miles
  • The Crystal Shrine Grotto - 3 min drive - 1.8 miles
  • University of Memphis - 11 min drive - 5.3 miles
  • Wolfchase Galleria - 12 min drive - 12.5 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Red Pier - ‬11 min walk
  • ‪The Lobby Bar - ‬16 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

3-star guestrooms with free WiFi
Hampton Inn & Suites Memphis East Germantown Area offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Hampton Inn & Suites Memphis East Germantown Area also features coffee/tea in a common area, a front-desk safe, and an elevator. Parking is available for a fee.

This 3-star Memphis hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 5 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Hampton Inn & Suites Memphis East Germantown Area offers 133 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Similar properties

An outdoor patio area with wicker furniture, a fire pit, and a view of a swimming pool.
Staybridge Suites Memphis - Poplar Ave East by IHG
Memphis
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
$109 nightly
The price is $131
Nov 1 - Nov 2
Total with taxes and fees
Staybridge Suites Memphis - Poplar Ave East by IHG

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 25 per night.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

How close is Hampton Inn & Suites Memphis East Germantown Area to the airport?

Hampton Inn & Suites Memphis East Germantown Area is 11.8 mi (15-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn & Suites Memphis East Germantown Area?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Memphis East Germantown Area on Nov 1, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn & Suites Memphis East Germantown Area have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites Memphis East Germantown Area.

Does Hampton Inn & Suites Memphis East Germantown Area offer free breakfast?

Hampton Inn & Suites Memphis East Germantown Area offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn & Suites Memphis East Germantown Area?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites Memphis East Germantown Area?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hampton Inn & Suites Memphis East Germantown Area?

Free parking is not available at this hotel. Self parking is available for USD 10 per night.

Does Hampton Inn & Suites Memphis East Germantown Area have a pool?

Hampton Inn & Suites Memphis East Germantown Area features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hampton Inn & Suites Memphis East Germantown Area have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites Memphis East Germantown Area to downtown Memphis?

Hampton Inn & Suites Memphis East Germantown Area is 11.2 mi away from Memphis.

Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 129 out of 242 reviews
Rating 8 - Good. 61 out of 242 reviews
Rating 6 - Okay. 27 out of 242 reviews
Rating 4 - Poor. 14 out of 242 reviews
Rating 2 - Terrible. 11 out of 242 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very nice place to stay. I have nothing bad to say about this place. Would definitely stay here again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with Super Friendly Staff
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Overall was good
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff very courteous during the Christmas holiday. The employee who made breakfast was an absolute pleasure
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay! Staff was very guest focused which made the stay even better.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Disliked: Staff & service
Room clean
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great spot, room was awesome
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast. Overall nice stay.
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was not friendly at all and property is not well kept
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We stayed 7 days. We had fresh towels and beds midweek and we had one issue that was taken care of quickly. The breakfasts were very good! Thank you for a very enjoyable stay. We come to visit family and will be staying here again!
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
Great property
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best and breakfast was good. Our two room was great two.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again

The room was so clean and super convenient for my little family. The mini kitchen was such a bonus for the price you pay!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. Very clean and the staff was very friendly and helpful. Nice breakfast. We will be back again.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
staff and room
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in an upper class part of Memphis.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay. Comfortable beds.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and has a security guard in the parking lot.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second long stay here, my room was great as well as the staff.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with gate - felt safe
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Good property
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this property is good close to dining. Had one issue but house manager Ms Sara take care of everything no problem.
Stayed 2 nights in Sep 2025

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