Romantic Hotels in Avenida Tulum

"We had a great time during our stay! The food is good, the drinks and bartenders are great! There is no cheating out on the drinks for sure! Everything is clean, the staff is very friendly and helpful. The atmosphere is definitely catered to partying, there are a lot of lifestyle people since it is top optional- which was no problem to us, but even being in the lifestyle my whole adult life I have never encountered people who partied so much. I’ve been to spring break in Cancun and live in a college town and never have saw so many people partying so hard for so many days in a row. The quiet pool is a hack if you want to calm down and just enjoy your vacation. All the improvements I would recommend are ones that the hotel goals wouldn’t align with. The beach area isn’t huge, but was empty most days anyways so you have your pick of chairs. I would say it lacked other activities other than drinking, there is a small pool room, but didn’t see it in use much. And the rooftop bar is really nice, Diego was a great bartender! The timeshare aspect is a bit much, they talk you into signing up for a breakfast meeting and they take a $20 deposit that you get back at the meeting-honestly just loose the twenty dollars and count that as payment for not having to listen to the spill. They let you check in early and out late and have access to everything which is really nice! "

"So much fun, beautiful ocean, lines never too long for the bar. Attentive staff, buffet food good, activities amazing!!! We loved the noon Zumba and the 2pm pool trivia. Highly recommend!!! Best bang for your buck. "

"The entire resort was lovely. Our room was beautiful and peaceful, and the staff were amazing. On our last day there was a glitch with our check out time and the concierge desk did everythi they coudd to accomodate us."

"Great hotel for the price. Food was really good with plenty of meat options and seafood days. The main restaurant almost never closes, and even during breaks you can grab snacks by the pool. There are usually lines, but the staff works fast and really tries to keep things moving. You can book 3 à la carte restaurants — the Mediterranean was the best for us. The Japanese and Mexican were just okay. Drinks are good overall, with a nice all‑inclusive selection. The coffee shop opens at 6 AM which is great if you're leaving early, but the coffee itself is very weak — more like coffee‑flavored water. Beach is nice with strong waves and a bit of a pull near the shore, but farther out there’s a shallow sandbank where it’s calmer and fun to swim. Entertainment is solid: activities by the pool during the day, and evening shows in the theater. The lobby bar has live music, karaoke, etc. Our room was spacious with a pool/sea view, but a bit aged. We were near the floor’s water filtration system, which hummed loudly at night. Strong wind also made the ceiling vent rattle unless the balcony was closed. Spa was clean and relaxing with a good massage. There’s a bus stop right outside, very convenient. Overall: a very good value for what you pay."

"This was one of the best resorts I’ve stayed. The whole place was immaculately clean. Staff was amazing. Food was great. Service was above and beyond. "

"Where do I even begin? This resort fell embarrassingly short of what it advertises. The rooms were filthy — not “needs a touch-up” dirty, but genuinely neglected. The staff were consistently rude and unhelpful, acting as if guests were an inconvenience rather than the reason they have jobs. For a place that markets itself as “family-friendly,” it was anything but — zero consideration for families with young children. The beach, which should be the highlight of any resort stay, was littered with trash. It was genuinely embarrassing. We paid good money to vacation at what turned out to be an overpriced disappointment at every single turn. Do yourself a favor and book literally anywhere else. This place is not worth your time, your money, or your vacation days."