"Great place! Friendly staff, rooms were nice and comfortable. Fridge and microwave super plus! Nice continental breakfast. Would come back for sure.
"
More
You'll find Lake Austin and Falconhead Golf Club within 2 miles (3 km) of this hotel. Colorado River and Brain and Heart Health are also within 3 miles (5 km).
Renovated in 2016
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a seasonal outdoor pool on site, and a terrace and a garden are also provided.
Mountain Star Lodge ratings based on 9 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Mountain Star Lodge
Everyone (3)Couples (2)Family (6)
1 out of 5
We did not enjoy anything about our stay. The website is deceiving. The property may have been nice at one time, but it has not been maintained. Getting information from the front desk clerk was like pulling teeth. The bathroom was dirty and everything was worn out. The heater did not work, missing lightbulbs. We read about having an expanded continental breakfast, but there were no eggs or breakfast meat. Nothing was offered that was fresh. Items were not well stocked.
Posted by Wayne on Mar 18, 2022
Was this review helpful to you?
5 out of 5
Posted by a verified traveler on May 2, 2021
Was this review helpful to you?
Comment from Hotel Management
May 14, 2021
by Manager
Thank you!
2 out of 5
Stayed three nights in the only handicapped offering. It had a tub shower and my wife fell trying to navigate tub exit. Shower head unreachable and fell. Room lighting all very dim,. No table lamp on desk. No side stand by one side of the bed. Reclining chair inoperable. Breakfast bar very adequate. Front desk personnel poorly informed and did not kmow room rates.
Complex apparently purchased and managed recently by foreign family.
Maid service barely adequate.
Expensive, but lowest price in the area.
Drive entrance on very busy highway and hard to find or see. Dangerous traffic,
Will not stay there again.
Posted by Ron, from Georgetown, TX on Dec 14, 2019
Was this review helpful to you?
Comment from Hotel Management
Dec 18, 2019
by Ben
Hi Ron
We are family owned and family operated, we are proud to be part of the west Austin hill country community, this is a lodge, the scheme is different than regular hotel, but we do daily housekeeping following hotel industry common practice, our room rates is published online and in our check in system, when you asked our front desk for special rate with the local hospital, you were informed that you would be charged the same rate on your reservation, because we don't have special rate agreement with hospital. Sorry to hear that our lodge didn't meet your expectation.
Bing Ma
Owner
5 out of 5
Great place! Friendly staff, rooms were nice and comfortable. Fridge and microwave super plus! Nice continental breakfast. Would come back for sure.
Posted by a verified traveler on Oct 14, 2019
Was this review helpful to you?
Comment from Hotel Management
Oct 15, 2019
by Ben
Thank you for your feedback! we look forward to serving you soon.
5 out of 5
This is the second time to stay here. Great location and amenities. Comfortable.
Posted by a verified traveler on Jun 11, 2019
Was this review helpful to you?
Comment from Hotel Management
Jun 12, 2019
by Bing
Thank you for staying with us. We appreciate your feedback!
4 out of 5
Posted by a verified traveler on May 8, 2019
Was this review helpful to you?
Comment from Hotel Management
May 8, 2019
by Bing
Dear Valued Guest,
Thank you for choosing to stay at Mountain Star Lodge Your kind comments about our hotel are very much appreciated and we look forward to hosting you again in the near future!
Sincerely,
Bing Ma
Manager
5 out of 5
We had a wonderful stay at the Mountain Start Lodge. The rooms are modern and beautiful. Our room was spacious and the added plus was the private balcony! There is a simple continental breakfast with fruit, cereal, yogurt, waffle maker and juices.
Posted by a verified traveler on Apr 14, 2019
Was this review helpful to you?
Comment from Hotel Management
Apr 14, 2019
by Ben
Thank you for your feedback! We look forward to seeing you next time.
Thank you for choosing us!
Bing Ma
Manager
5 out of 5
I was so pleased with the setting of the lodge, every room has a balcony and a beautiful view of the hills! Very peaceful!
Posted by a verified traveler on Apr 9, 2019
Was this review helpful to you?
Comment from Hotel Management
Apr 10, 2019
by Ben
Thank you for your feedback! we are glad to know that you enjoyed your stay here in our lodge, we look forward to serving you next time .
Thank you for choosing us!
Bing Ma
Manager
4 out of 5
Staff are Asian so there was a bit of a language barrier, but they were friendly and the property was kept in good condition and shape. Very nice area to stay when visiting Austin and the surrounding area.
Posted by Hunter, from Tyler, TX on Sep 24, 2018
Was this review helpful to you?
Comment from Hotel Management
Sep 25, 2018
by Ben
Hi Hunter
Thank you for staying with us and your feedback! We hope to see you next time.
Thank you
Bing Ma
Manager
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A seasonal outdoor pool, a terrace, and a garden are also featured at the business-friendly Mountain Star Lodge. Free self parking is available. A complete renovation of Mountain Star Lodge was completed in 2016. Smoking is allowed in designated areas at this Austin hotel.
40 guestrooms or units
2 levels
5 buildings
Built in 2001
Continental breakfast (free)
Business facilities
Coffee in lobby
Front desk (limited hours)
Terrace
Garden
Smoking in designated areas
1 conference room
Family Friendly Amenities
Family property
Free WiFi
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
, High-speed internet access
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Mountain Star Lodge offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. 43-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Private balcony or patio
Separate bedroom
LED television
Cable channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Housekeeping (daily)
Long distance calls (free)
Local calls (free)
Hair dryer
Telephone
Iron and ironing board
Desk
Air conditioning
Ceiling fan
Ensuite bathroom
Wheelchair accessible
Food & Drink
Guests are served free continental breakfast daily from 7 AM to 9 AM.
Nearby Activities
Recreational amenities at the hotel include a seasonal outdoor pool.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
Wheelchair accessible (may have limitations)
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
The front desk is open daily from 7 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7 AM - midnight. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100.00 per stay
We've listed all charges provided to us by the property.
Optional extras
Hotel Names
Mountain Star Austin
Mountain Star Lodge Hotel
Mountain Star Lodge Hotel Austin
Mountain Star Hotel Austin
Mountain Star Lodge Austin
Mountain Star Lodge
Mountain Star Lodge Hotel
Mountain Star Lodge Austin
Mountain Star Lodge Hotel Austin
You should know
The seasonal pool will open in April and close in October.
Registered guests are the only ones allowed to be in guestrooms.
There was an error importing /Austin-Hotels-Mountain-Star-Lodge.h3073953-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Austin-Hotels-Mountain-Star-Lodge.h3073953-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Mountain Star Lodge is 0.9 mi away from Bee Cave.
Mountain Star Lodge does not have a restaurant on site.
This hotel offers free self parking.
Mountain Star Lodge is 23.6 mi (33-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.
Mountain Star Lodge features a seasonal outdoor pool.
There are no spa services available at this hotel.
Mountain Star Lodge offers free continental breakfast every day from 7 AM to 9 AM.
Check-in is from 3 PM - midnight.
Airport shuttle services are not available at Mountain Star Lodge.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
