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4.0 out of 5

"Great place! Friendly staff, rooms were nice and comfortable. Fridge and microwave super plus! Nice continental breakfast. Would come back for sure. " More

By a verified traveler on Mon 14 Oct 2019

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Hotel Description

Hotel near Lake Austin in Austin

In Austin

You'll find Lake Austin and Falconhead Golf Club within 2 miles (3 km) of this hotel. Colorado River and Brain and Heart Health are also within 3 miles (5 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a seasonal outdoor pool on site, and a terrace and a garden are also provided.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129* Per night/room Jun 27 - Jun 28

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mountain Star Lodge ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mountain Star Lodge

Everyone (3) Couples (2) Family (6)
1 out of 5
We did not enjoy anything about our stay. The website is deceiving. The property may have been nice at one time, but it has not been maintained. Getting information from the front desk clerk was like pulling teeth. The bathroom was dirty and everything was worn out. The heater did not work, missing lightbulbs. We read about having an expanded continental breakfast, but there were no eggs or breakfast meat. Nothing was offered that was fresh. Items were not well stocked.

Posted by on Mar 18, 2022

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5 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 14, 2021 by Manager

Thank you!

2 out of 5
Stayed three nights in the only handicapped offering. It had a tub shower and my wife fell trying to navigate tub exit. Shower head unreachable and fell. Room lighting all very dim,. No table lamp on desk. No side stand by one side of the bed. Reclining chair inoperable. Breakfast bar very adequate. Front desk personnel poorly informed and did not kmow room rates. Complex apparently purchased and managed recently by foreign family. Maid service barely adequate. Expensive, but lowest price in the area. Drive entrance on very busy highway and hard to find or see. Dangerous traffic, Will not stay there again.

Posted by , from Georgetown, TX on Dec 14, 2019

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Comment from Hotel Management

Dec 18, 2019 by Ben

Hi Ron We are family owned and family operated, we are proud to be part of the west Austin hill country community, this is a lodge, the scheme is different than regular hotel, but we do daily housekeeping following hotel industry common practice, our room rates is published online and in our check in system, when you asked our front desk for special rate with the local hospital, you were informed that you would be charged the same rate on your reservation, because we don't have special rate agreement with hospital. Sorry to hear that our lodge didn't meet your expectation. Bing Ma Owner

5 out of 5
Great place! Friendly staff, rooms were nice and comfortable. Fridge and microwave super plus! Nice continental breakfast. Would come back for sure.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by Ben

Thank you for your feedback! we look forward to serving you soon.

5 out of 5
This is the second time to stay here. Great location and amenities. Comfortable.

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 12, 2019 by Bing

Thank you for staying with us. We appreciate your feedback!

4 out of 5

Posted by on May 8, 2019

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Comment from Hotel Management

May 8, 2019 by Bing

Dear Valued Guest, Thank you for choosing to stay at Mountain Star Lodge Your kind comments about our hotel are very much appreciated and we look forward to hosting you again in the near future! Sincerely, Bing Ma Manager

5 out of 5
We had a wonderful stay at the Mountain Start Lodge. The rooms are modern and beautiful. Our room was spacious and the added plus was the private balcony! There is a simple continental breakfast with fruit, cereal, yogurt, waffle maker and juices.

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 14, 2019 by Ben

Thank you for your feedback! We look forward to seeing you next time. Thank you for choosing us! Bing Ma Manager

5 out of 5
I was so pleased with the setting of the lodge, every room has a balcony and a beautiful view of the hills! Very peaceful!

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 10, 2019 by Ben

Thank you for your feedback! we are glad to know that you enjoyed your stay here in our lodge, we look forward to serving you next time . Thank you for choosing us! Bing Ma Manager

4 out of 5
Staff are Asian so there was a bit of a language barrier, but they were friendly and the property was kept in good condition and shape. Very nice area to stay when visiting Austin and the surrounding area.

Posted by , from Tyler, TX on Sep 24, 2018

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Comment from Hotel Management

Sep 25, 2018 by Ben

Hi Hunter Thank you for staying with us and your feedback! We hope to see you next time. Thank you Bing Ma Manager

Property Features

WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A seasonal outdoor pool, a terrace, and a garden are also featured at the business-friendly Mountain Star Lodge. Free self parking is available. A complete renovation of Mountain Star Lodge was completed in 2016. Smoking is allowed in designated areas at this Austin hotel.

  • 40 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 2001
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (limited hours)
  • Terrace
  • Garden
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mountain Star Lodge offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. 43-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony or patio
  • Separate bedroom
  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Mountain Star Austin
  • Mountain Star Lodge Hotel
  • Mountain Star Lodge Hotel Austin
  • Mountain Star Hotel Austin
  • Mountain Star Lodge Austin
  • Mountain Star Lodge
  • Mountain Star Lodge Hotel
  • Mountain Star Lodge Austin
  • Mountain Star Lodge Hotel Austin

You should know

  • The seasonal pool will open in April and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Mountain Star Lodge.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.