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Hilton Garden Inn Austin North

3-star property
12400 N Ih 35 Bldg C, Austin, TX 1-855-201-7819
3.7 out of 5
Good!
See all 17 travelocity Reviews

"Staff amazingly wonderful! Pool needs to be cleaned All else fabulous 😍😍😍 " More

By a verified traveler on Wed 08 Sep 2021

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Hotel Description

3-star hotel near The Domain

In Austin

Stay at this Austin hotel and you'll be within 3 miles (5 km) of St. David's North Austin Medical Center and 6 miles (10 km) of The Domain. Arboretum at Great Hills Mall and Thinkery are within 9 miles (15 km).

Business services

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 117 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free weekday newspapers.

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Dec 21 - Dec 22

1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Austin North ratings based on 17 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Austin North

Everyone (8) Couples (2) Family (2)
5 out of 5
Staff amazingly wonderful! Pool needs to be cleaned All else fabulous 😍😍😍

Posted by , from Anchorage on Sep 8, 2021

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5 out of 5
Great experience at check-in, pleasant, quick and friendly. Overall cleanlieness and order was great upon walking in. Room was tidy, clean and well maintained...One area of shower does need some grout cleaning, but this was not a problem.

Posted by on Aug 8, 2021

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1 out of 5
The hotel was dirty needs a whole renovation, carpets dirty and has stains, all doors dirty with either drink stains, hand prints just filthy, fools all wet and stain. If i had not booked it so late i would have wanted a refund. Even the room i stood bathroom very old not clean right carpet dirty and stain. Will not stay there ever.

Posted by on Jul 19, 2021

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2 out of 5

Posted by on Jul 18, 2021

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5 out of 5
I liked the friendly staff and the nature area outside my window.

Posted by on May 9, 2021

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4 out of 5
Was close to allll but dirty tubs and carpet in hallway to

Posted by , from Houston on Sep 9, 2020

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5 out of 5
Everything was clean and we felt very safe. The front desk staff that we interacted with, Jasmine and Jeffrey, were some of the nicest people I've ever dealt with in a hotel. Between greeting me by name each time I came in or out and writing down restaurant recommendations, I felt like they were very happy to make sure my stay was comfortable. We did not try the breakfast buffet, but it looked tasty. The bar staff was friendly and attentive. The freshly baked cookies and ice cold water and lemonade were a nice touch in the lobby. The beds were comfortable and this was some of the best sleep I've had away from home. We were a little apprehensive about how close the hotel was to the highway and if the air wasn't running you could hear a little noise but it didn't interfere with our sleep. I would definitely stay here again if in Austin and the Hilton Company made a great choice in hiring Jasmine and Jeffrey!

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 19, 2019 by manager

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We look forward to serving you during your next stay with us.

4 out of 5
Good price Nice hotel Clean room Nice amenities in the lobby

Posted by on Apr 17, 2019

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Comment from Hotel Management

Apr 17, 2019 by manager

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

2 out of 5
Not a great experience and we usually don’t have any problems. Just wasn’t happy with this trip.

Posted by on Feb 7, 2019

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5 out of 5
Very nice will do it again, needing reservations from r later this month will reserve a room again

Posted by , from Austin tx on Oct 1, 2018

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Comment from Hotel Management

Oct 2, 2018 by manager

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

About the Hilton Garden Inn Austin North

Location 12400 N Ih 35 Bldg C, Austin, TX 78753

Property Features

Hilton Garden Inn Austin North offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 2614 square feet (243 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Austin North. Self parking is free. This 3-star Austin hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 5 levels
  • 2614 sq ft of conference space
  • 243 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Austin North offers 117 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 0.525 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 12.00 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Austin North
  • Hilton Garden Inn Hotel Austin North
  • Hilton Garden Inn Austin North Hotel
  • Austin Hilton
  • Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
  • Hilton Garden Inn Austin North Hotel Austin
  • Hilton Garn Inn Austin Hotel
  • Hilton Garden Austin Austin
  • Hilton Garden Inn Austin North Hotel
  • Hilton Garden Inn Austin North Austin
  • Hilton Garden Inn Austin North Hotel Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.