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"Plenty of free parking. Not far from downtown. Very clean. " More

By a verified traveler on Tue 02 Jun 2020

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Hotel Description

Hotel near Lady Bird Lake in Austin

In Austin

Within a 10-minute walk of this South Congress hotel, you'll find Lady Bird Lake and South Congress Avenue. Moody Theater and Sixth Street are also within 2 miles (3 km).

Round-the-clock service

This hotel features free WiFi in public areas, laundry facilities, and self parking. A picnic area, luggage storage, and barbecue grills are also on offer.

Free WiFi, kitchens

The 130 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and free local calls. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$91* Per night/room Dec 13 - Dec 14

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Suites Austin Downtown Town Lake ratings based on 15 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Austin Downtown Town Lake

Everyone (9) Couples (3) Family (2)
1 out of 5

Posted by on Mar 17, 2021

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1 out of 5
First you have to pay 5.00 a day. Then make sure you have cash for laundry. Cause they will not accept debt for coins for the laundry. Right now with the ice storm going on they want me to go out to get change to do laundry

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 15, 2021 by Hotel Management

Thank you for choosing us and for taking the time to post a review. We regret your disappointment regarding the laundry. We value your feedback and see what we can do to improve our guests' experience going forward. We hope you will consider giving us the opportunity to welcome you back in the future. Sincerely, Hotel Management

4 out of 5
Plenty of free parking. Not far from downtown. Very clean.

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 8, 2020 by Hotel Management

Thank you for the feedback about your experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see you liked our clean accommodations, location, as well as our parking facility. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management

4 out of 5
I love the closeness to downtown but wasn't happy when checking in. I felt like one of the clerks was a little pushy and it almost made me not want to check in.

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 1, 2020 by Hotel Management  

Thank you for being our guest at Extended Stay America. We are glad to read you had an overall pleasant visit and liked our location was perfect for your needs. However, we were very sorry to read that one of our associates affected your stay negatively, as this is unacceptable. We have spoken with that associate directly and will make sure it never happens again. We are passionate about providing excellent service and take all feedback, good or bad, to help us improve our services. Thank you again for sharing your concerns. We hope you will give us another chance in your future travels. Sincerely, Hotel Management

4 out of 5
Good location, and quick check-in and -out. The rooms were clean and tidy.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 25, 2020 by Hotel Management

Thank you for choosing Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We are also glad our location worked well for you. Thank you once more, and we hope to see you again soon. Sincerely, Hotel Management

1 out of 5

Posted by on Feb 12, 2020

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4 out of 5

Posted by on Feb 12, 2020

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5 out of 5

Posted by on Feb 4, 2020

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5 out of 5
Parking was tight when I arrived, them again it was New Year's Eve. When I mentioned that I had parked in an unmarked spot the person who checked me in was very polite & courteous. She informed me that as long as I was parked within the property it will be fine ( probably the reason they asked for the make, model and license plate info). I think I lucked out with my room, it's a fancy studio complete with fridge, microwave, sink, stove, counter space, and plenty of seating. It's close to most everything & the bus stops are nearby. I'd stay here again.

Posted by , from Dallas on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Hotel Management

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management

4 out of 5
The room was well prepared and clean. Check In was fine. Checkout was quick and easy.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Hotel Management

We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. Our housekeeping team does a great job of caring for our suites, so we are thrilled to share your lovely comments with them. We are also happy oyu liked our quick check-in and check-out service. Thank you once more for giving us the opportunity to serve you, and we hope to provide you with another pleasant stay in the future. Sincerely, Hotel Management

About the Extended Stay America Suites Austin Downtown Town Lake

Location 507 S. First St., Austin, TX 78704

Property Features

As a guest of Extended Stay America Suites Austin Downtown Town Lake, you'll find barbecue grills, a picnic area, and coffee/tea in a common area. Public spaces have free WiFi. Extended Stay America Suites Austin Downtown Town Lake also features laundry facilities, a front desk safe, and an elevator. For a fee, parking is available. This Austin hotel is smoke free.

  • 130 guestrooms or units
  • 3 levels
  • Built in 1998
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Austin Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Extended Stay America Suites Austin Downtown Town Lake offers 130 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.