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 Augusta • 1 Room
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WoodSpring Suites Augusta Riverwatch

2.5-star property
2995 Riverwatch Parkway, Augusta, GA 1-855-201-7819
1.0 out of 5
See all 3 travelocity Reviews

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Hotel Description

Hotel perfectly located for exploring Augusta

Heart of Augusta

At this Augusta hotel, you'll be within 3 miles (5 km) of Augusta National Golf Club and 6 miles (10 km) of Augusta State University. Ezekiel Harris House and The Augusta Canal Interpretive Center at Enterprise Mill are also within 6 miles (10 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. The front desk is staffed around-the-clock and laundry facilities are on offer.

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$79* Per night/room Oct 3 - Oct 4

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

WoodSpring Suites Augusta Riverwatch ratings based on 3 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for WoodSpring Suites Augusta Riverwatch

Couples (1) Family (2)
1 out of 5
This hotel is decent at best. Pros- Having to have a card for entry to get past the front desk and all entries around the building; Some of the workers here like Brittney & Kelly are good people and treat others the way they'd like to be treated & tell you the cheapest way to maintain our stay; Quiet and easy to find. CONS- THE MANAGER IS CRAZY, she actually overcharged us while we stayed here for nearly 3 weeks. Knowing the whole time we should have never been checked out and that the money we paid was supposed to go towards the weekly rate ($347) rather than how we were being charged by day ($97).; Overcharging is definitely present here, and taking advantage of customers who wouldn't have known without someone telling them.; Can't allow anyone to draw on concrete with chalk. The manager tried kicking us out that way, which is why we booked through Travelocity. Without her there she called all the employees and said that we couldn't even allow our dog to go out until we paid $11.40 which is the $5.40 pet fee (daily). They forced our puppy to be in the bathroom in the room for approx. 10 hours, due to their card machine being down. Our baby suffered because of their manager; BEDS SUCK; NO CABINET DOORS; ROOM PHONE DIDNT WORK; NO ROOM CLEANING WAS OFFERED, AND IT COST AN ADDITIONAL CHARGE OF $10 SOMETHING FOR CLEAN LINEN; DIDNT INFORM US ON FREE TRANSPORTATION OFFERED WHEN STAYING HERE; THIS PLACE SUCKS BECAUSE OF THE SHEER LACK OF PROFESSIONALISM.

Posted by on Feb 8, 2022

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Comment from Hotel Management

Feb 8, 2022 by Lashawn Fryer-GM

Hello Veronica, I apologize you feel this way concerning your stay. I did the best to my ability as a manager to work with you and your fiancée concerning smoking marijuana on the property, and also defaming the property by drawing on the premises. I think there has been a misunderstanding concerning your rate, there is a nightly rate and weekly rate. If you want to give me a call at the hotel property, and I will be glad to explain our policies and room rate to you.

1 out of 5
The place was not well maintained and overall was a dump. If you wanted a place to lay your head you will get that but nothing else. Beds were glorified cots and the mini kitchenette had no cabinet doors and no dishes or utensils. So much for being an extended stay facility.

Posted by on Apr 7, 2021

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Comment from Hotel Management

Apr 7, 2021 by o.swain

I received a copy of your review and wanted to take a moment to personally respond. I was disheartened to read the hotel didn’t meet your expectations. I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

1 out of 5
This was the worst hotel I have ever stayed in. There was NO toilet paper,soap,cup for water,shampoo,. The sheets looked disgusting. I stayed two nights and nobody cleaned the room after the first night. All this for %4oo per night because if the Master’s Golf Tournament. Again, BY FAR, the worst hotel experience I’ve ever had.

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 22, 2019 by chabbick

Thank you for posting a review of your recent stay. I am terribly sorry to see that were not satisfied with your stay. We will pass along your review to hotel team to help continue to make improvements.

About the WoodSpring Suites Augusta Riverwatch

Location 2995 Riverwatch Parkway, Augusta, GA 30907

Property Features

As a guest of WoodSpring Suites Augusta Riverwatch, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. A complete renovation of WoodSpring Suites Augusta Riverwatch was completed in December 2016. This Augusta hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 4 levels
  • Built in 2007
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

WoodSpring Suites Augusta Riverwatch offers 113 accommodations. 34-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis. Renovation of all guestrooms was completed in December 2016.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (limited)
  • Hair dryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk hours vary at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

This property's reception is open Monday-Friday 9 AM-8 PM, Saturday 10 AM-4 PM, and Sunday 3-8 PM. If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.

The hours at this property's front desk vary. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 5 per pet, per night, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per week
  • Pet fee: USD 5 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WoodSpring Suites Augusta Riverwatch Hotel
  • Value Place Hotel Augusta North
  • Value Place Riverwatch Hotel Augusta
  • Value Place Augusta GA North Hotel
  • WoodSpring Suites Riverwatch Hotel
  • WoodSpring Suites Riverwatch
  • WoodSpring Suites Augusta Riverwatch Hotel
  • WoodSpring Suites Augusta Riverwatch Augusta
  • WoodSpring Suites Augusta Riverwatch Hotel Augusta

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.