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4.1 out of 5

"Let us check in even though the room wasn’t ready. Then they gave us a phone call when it was ready. When we got into the room it was very clean. Coul ... " More

By a verified traveler on Fri 15 Sep 2023

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Hotel Description

3-star hotel near Augusta Mall

In Augusta

Within 6 miles (10 km) of this Augusta hotel, you'll find Augusta Mall and Augusta State University. Fort Gordon is within 6 miles (10 km) and Augusta National Golf Club is within 9 miles (15 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the 24-hour gym and free perks like continental breakfast and free self parking. A business center, free WiFi in public areas, and a terrace are also on offer.

Room, Multiple Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$126* Per night/room Oct 9 - Oct 10

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Bedroom

Bed Count room.options.bedSize.Futon.Singular Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Augusta ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Augusta

Everyone (6) Couples (4) Family (9)
5 out of 5
Let us check in even though the room wasn’t ready. Then they gave us a phone call when it was ready. When we got into the room it was very clean. Couldn’t tell that someone had been staying in here.

Posted by on Sep 15, 2023

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Comment from Hotel Management

Sep 15, 2023 by hyatt

Thank you for staying with us! We appreciate your feedback!

3 out of 5
This hotel is supposed to be a non-smoking hotel. The hallway at the third floor had a very strong cigarette smell that permeated throughout the floor. Our room also had a cigarette smell, but not as strong as the hallway. Nonetheless, the cigarette smell completely ruined the experience. Thankfully we were only staying for one night. If it wasn’t for the smell, I would have definitely given a much higher score.

Posted by , from DALEVILLE on Sep 9, 2023

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Comment from Hotel Management

Sep 21, 2023 by Hyatt Place Augusta

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

5 out of 5

Posted by on Jun 24, 2023

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Comment from Hotel Management

Jul 15, 2023 by hyatt

Thank you for staying with us! We appreciate your feedback!

5 out of 5
The property was nice and clean. The front desk person was super professional and pleasant. I would definitely stay here again!

Posted by on Jun 23, 2023

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Comment from Hotel Management

Jun 26, 2023 by hyatt

Thank you for staying with us! We appreciate your feedback!

1 out of 5

Posted by on Apr 1, 2023

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Comment from Hotel Management

Apr 26, 2023 by hyatt

Thank you for staying with us. We appreciate your feedback!

5 out of 5
Angel checked me in. She was awesome!

Posted by on Jan 21, 2023

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Comment from Hotel Management

Jan 31, 2023 by Hyatt Place Augusta

We are pleased to hear that you enjoyed your stay with us here at the Hyatt Place Augusta. We hope to see you again soon!

5 out of 5
A friendly and professional staff!

Posted by on Dec 12, 2022

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Comment from Hotel Management

Jan 16, 2023 by Hyatt Place Augusta

Thank you for choosing the Hyatt Place Augusta and thank you for your review. We hope to see you again soon.

5 out of 5

Posted by on Aug 10, 2022

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Comment from Hotel Management

Jan 19, 2023 by Hyatt Place Augusta

Thank you for choosing the Hyatt Place Augusta. We are glad we were able to provide exceptional service during your stay. We look forward to having you back with us!

5 out of 5
Love my stay

Posted by on Jul 24, 2022

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Comment from Hotel Management

Aug 23, 2022 by Front Desk Manager

Thank you for visiting us at the Hyatt Place. I hope we achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at the Hyatt Place one you will remember forever. Therefore, your comments are very important to us.

5 out of 5
Great stay & great friendly service! I would definitely stay here again.

Posted by on Apr 17, 2022

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Comment from Hotel Management

Mar 26, 2023 by Hyatt Place Augusta

Thank you for choosing the Hyatt Place Augusta. Please come and see us again soon.

Property Features

Hyatt Place Augusta offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and 3 meeting rooms. Hyatt Place Augusta also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Augusta hotel is smoke free.

  • 115 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place Augusta offers 115 air-conditioned accommodations with coffee/tea makers and designer toiletries. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Pull-out sofa bed
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 8:00 AM and on weekends from 7:00 AM to 9:00 AM.

Hyatt Restaurant - Onsite diner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Augusta Hotel
  • Hyatt Place Augusta Hotel
  • Hyatt Place Augusta Augusta
  • Hyatt Place Augusta Hotel Augusta
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.