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Holiday Inn Express Atlanta Airport - College Park, an IHG Hotel

2.5-star property
4601 Best Rd, College Park, GA 1-855-201-7819

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3.7 out of 5
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See all 21 Travelocity Reviews

"Nice hot breakfast big room Clean Friendly staff Convenient location " More

By a verified traveler on Fri 10 Jan 2020

Points Of Interest

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Hotel Description

Hotel near Georgia International Convention Center in College Park

Near the airport

Within 3 miles (5 km) of this College Park hotel, you'll find Georgia International Convention Center and College Park Golf Course. Camp Creek Marketplace and Old National Park are also within 6 miles (10 km).

Renovated in 2018

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free airport drop-off. Guests will appreciate free perks like free self parking and WiFi in public areas.

Free WiFi, comfy beds

The 160 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include refrigerators, microwaves, and TVs with satellite channels.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$76* Per night/room Apr 25 - Apr 26

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Accessible, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express Atlanta Airport - College Park, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Atlanta Airport - College Park, an IHG Hotel

Everyone (9) Couples (3) Family (12)
1 out of 5
The hotel canceled my reservation without any notice. They just said that they don’t have rooms available anymore.

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 23, 2021 by Jwo

Dear Travelocity Guest, It is disappointing to learn that we fell short of meeting your expectations and hope you will accept our sincere apologies. It is understandable how frustrated you were upon arriving without an available room, especially when you had a confirmed reservation. Thank you for taking the time to tell us about your experience, which we will use as a training tool to reiterate the importance of ensuring this situation does not reoccur. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. When returning, please contact our sales department. Our team wishes you a safe and pleasant journey to your final destination. Kind Regards, Jerome Carithers, Assistant General Manager Holiday Inn Express Atlanta Airport ___

5 out of 5

Posted by on Feb 7, 2020

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Comment from Hotel Management

Feb 7, 2020 by Jwo

Thanks so much! We genuinely appreciate your support of our Holiday Inn Express Atlanta Airport. Our service team delights in knowing when they exceed our guest expectations, and your review is both rewarding and motivating. It is our pleasure to be of service, and our team looks forward to hosting your next stay in the Atlanta area. Travel safely and again, our many thanks. With Appreciation, Michael Redd, General Manager Holiday Inn Express Atlanta Airport

1 out of 5
Called them before I came and they gave me the number to call for a ride to the hotel from the airport. Spent over one-half hour and no one answered the phone! One of my business partners had an extra bed in the Homewood Suites where they had arranged to stay, so I just stayed with them. I'm quite angry about this. A waste of my money.

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 16, 2020 by Jwo

Our guest feedback is essential to our success, and we genuinely appreciate your time in sharing your experience with our online partners and us. It is disappointing to learn about the chain of events you encountered, and I hope you accept our sincere apology. The hotel shuttle pick-up services have changed with the renovations going on at the airport, but our drivers do our best to arrive every half hour. Nevertheless, we hope to be of service to you again when travels bring you back to the Atlanta area. In the interim, we wish you a safe and pleasant journey to your final destination. Again, thank you! With Appreciation Michael Redd, General Manager Holiday Inn Express Atlanta Airport-College Park

5 out of 5
Nice hot breakfast big room Clean Friendly staff Convenient location

Posted by on Jan 10, 2020

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Comment from Hotel Management

Jan 14, 2020 by Jwo

It is both gratifying and motivating when our guest shares their experience, letting us know our service team met your expectations. Thanks so much for supporting our Holiday Inn Express Atlanta Airport. Our team looks forward to being of service to you again when travels bring you back to the Atlanta area. In the interim, we wish you a safe and pleasant journey to your final destination. Again, thank you! With Appreciation, Michael Redd, General Manager Holiday Inn Express Atlanta Airport-College Park

5 out of 5

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 4, 2020 by Jwo

Thanks so much! We genuinely appreciate your support of our Holiday Inn Express Atlanta Airport. Our service team delights in knowing when they exceed our guest expectations, and your review is both rewarding and motivating. It is our pleasure to be of service, and our team looks forward to hosting your next stay in the Atlanta area. Travel safely and again, our many thanks. With Appreciation, Michael Redd, General Manager Holiday Inn Express Atlanta Airport-College Park

4 out of 5
Great location by the airport. Not to far from food gas

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 28, 2019 by Jwo

You are a valued guest, and we appreciate your time in sharing this eight-star review with our online partners and us. Our staff looks forward to another opportunity to be your host when travels bring you back to the Atlanta area. In the meantime, we wish you safe and pleasant travels to your final destination. . With Many Thanks, Michael Redd, General Manager Holiday Inn Express Atlanta Airport-College Park

1 out of 5
Liked nothing about property, staff or policies. Don’t make the mistake of staying there. So many other options that I have stayed in the area! My bad to try this, don’t make my mistake!

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 13, 2019 by Jwo

Thank you for supporting our Holiday Inn Express Atlanta Airport. I am saddened to read that our service delivery fell short in meeting your expectations. We value our guest feedback, and it would be helpful to know what we could have done better to make your stay a complete success. It is difficult to take corrective actions when we are unaware of the specific issues and policies that prevented you from enjoying your stay. Regardless, we understand you may choose to never stay with us again. Still, we would like the opportunity to deliver the quality of services one expects when staying at a Holiday Inn Express. Our team would like to wish you and yours a joyous holiday season and a prosperous 2020! With Appreciation, Michael Redd, General Manager Holiday Inn Express Atlanta Airport-College Park

5 out of 5
The cleanliness of the property and staff was very friendly but the woman shuttle bus driver was on her cell phone the whole time while driving

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 7, 2019 by Jwo

Thanks so much for supporting our Holiday Inn Express Atlanta Airport and the kind feedback shared with our IHG partners and us. It is both gratifying and motivating to our team, and we are delighted that we met your expectations. Our team looks forward to being of service to you again when travels bring you back to the Atlanta area. In the interim, we wish you a safe and pleasant journey to your final destination. Again, thank you, and we want to extend our wishes to you and yours for a joyous holiday season. With Appreciation, Michael Redd, General Manager Holiday Inn Express Atlanta Airport-College Park

3 out of 5
Front desk staff was awesome. Housekeeping did clean our room for 3 days

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 4, 2019 by Jwo

Our guest feedback is essential to our success, and we genuinely appreciate your time in sharing this review with online partners and us. Thank you for bringing your concerns to our attention, which gives our management team the opportunity to follow-up accordingly. Please accept our sincere apology. We hope to be of service to you again when travels bring you back to the Atlanta area. In the interim, we wish you a safe and pleasant journey to your final destination. Our Many Thanks, Michael Redd, General Manager Holiday Inn Express Atlanta Airport-College Park

3 out of 5
I liked the free breakfast and the fact that I could purchase a snack in the lobby. The staff were courteous and I really appreciated the free shuttle from and to the airport. What I was nonplussed by was the availability of only ONE computer in the "business office" and the computer was nonfunctional the first two days that I was there. I could not log on to use it and the desk staff were not able to get it unlocked. I asked if someone else could assist them. I saw a manager-looking guy walking around, and asked the clerk if he might help. The clerk said he was the general manager, but that he could not help. :(

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 18, 2019 by Jwo

From what we are reading, your experience was not reflective of our brand and the quality of service we are committed to delivering to every guest. We are so sorry we fell short in meeting your expectations. From the moment you walk into our business, it is our responsibility to give you the best possible experience and deliver what we promised. This time around, that was not the case, and for that, we are sincerely sorry. I am looking into the situation and taking the necessary steps to correct it going forward. We want your business and will appreciate a second chance to earn it fair and square. We hope your travels are both safe and enjoyable as you reach your final destination. Again, thank you. With Gratitude, Michael Redd, General Manager Holiday Inn Express Atlanta Airport-College Park

About the Holiday Inn Express Atlanta Airport - College Park, an IHG Hotel

Location 4601 Best Rd, College Park, GA 30337

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Fitness facilities
  • Shuttle services

Property Features

Holiday Inn Express Atlanta Airport - College Park, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Atlanta Airport - College Park, an IHG Hotel. A shuttle from the hotel to the airport is free at scheduled times. Self parking is free. A complete renovation of Holiday Inn Express Atlanta Airport - College Park, an IHG Hotel was completed in December 2018. This College Park hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Hartsfield-Jackson Atlanta International Airport (ATL) (4.6 km / 2.8 mi)
  • Property shuttles: Free airport drop-off
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express Atlanta Airport - College Park, an IHG Hotel offers 160 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. Premium satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This College Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Atlanta Airport College Park
  • Holiday Inn Express Hotel College Park Atlanta Airport
  • Holiday Inn Express Atlanta Airport College Park Hotel
  • Holiday Inn Express Atlanta Airport Hotel
  • Holiday Inn Express Atlanta Airport
  • Holiday Inn Express Atlanta Airport College Park Hotel
  • Holiday Inn Express Atlanta Airport College Park
  • Hotel Holiday Inn Express Atlanta Airport - College Park
  • Holiday Inn Express Atlanta Airport - College Park College Park
  • Holiday Inn Express Hotel
  • Holiday Inn Express
  • Express Atlanta College Park
  • Holiday Inn Express Atlanta Airport College Park

You should know

  • Holiday Inn Express Atlanta Airport - College Park, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.