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Hampton Inn Southlake

2.5-star property
1533 Southlake Pkwy, Morrow, GA 1-855-201-7819
4.0 out of 5
Very good!
See all 10 travelocity Reviews

"Hallway carpets showed obvious signs of being soiled and in need of shampooing. The bath fan was inoperative and ceiling paint was delaminating due t ... " More

By a verified traveler on Sat 19 Jun 2021

Points Of Interest

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Hotel Description

Enjoy the outdoor pool at this Morrow hotel

In shopping district

Within 2 miles (3 km) of this Morrow hotel, you'll find Southlake Mall and The National Archives at Atlanta. Spivey Hall and Clayton State University are also within 3 miles (5 km).

Renovated in 2017

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like daily breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 126 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$103* Per night/room Nov 3 - Nov 4

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn Southlake ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Southlake

Everyone (4) Family (4)
5 out of 5
Hallway carpets showed obvious signs of being soiled and in need of shampooing. The bath fan was inoperative and ceiling paint was delaminating due to moisture accumulation in bathroom. The bed, room furnishings, and appliances were very good! The hotel staff were very friendly, attentive and even offered free bottles of water! This was a very good stay, and would stay at this hotel again! Thank you all!

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jul 1, 2021 by Ava Smith

Dear Guest, Thank you for staying with us and taking your valuable time to give us a feedback. It is indeed a pleasure when our guests share their stay experience positively. Your positive feedback of our performance is a source of inspiration to our staff and it encourages us to achieve higher standards of service and to constantly strive for excellence. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. Please know that your suggestions will not go unnoticed and we will absolutely share them with the respective areas for further review and action. We look forward to the pleasure of your next visit and assure you of our best attention at all times. Regards, Ava Smith Guest Relations Manager

5 out of 5
Clean hotel with a friendly staff. Check in person was very professional and friendly.

Posted by on May 15, 2021

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Comment from Hotel Management

May 16, 2021 by Ava Smith

Dear Guest, We thank you very much for taking the time to share your wonderful experience following your recent stay with us. We are delighted to read such a gleaming report of the services and accommodations offered at our hotel. We are very much grateful for your compliments! It is rewarding for our team to realize that their warmth and professionalism made your stay memorable and special. A positive guest experience is something that we take great pride in, so your feedback is deeply appreciated. We will be sure to share your accolades with the entire hotel team. We look forward to welcoming you back here again soon. Regards, Ava Smith Guest Relations Manager

4 out of 5

Posted by on May 11, 2021

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Comment from Hotel Management

Jul 1, 2021 by Ava Smith

Dear Guest, Thank you for taking the time to share your experience with us. It was a pleasure having you stay at our hotel and we hope that you found our facility and services provided to your liking. We are committed to providing you with an excellent guest experience. Should you think of anything we could have done better to have earned a 5-Star rating, please do let us know and we will do everything possible to your satisfaction and liking. We appreciate your patronage and we look forward to welcoming you back again in the future soon. Regards, Ava Smith Guest Relations Manager

5 out of 5
Nice hotel I’ll stay here again....beds are very comfortable

Posted by on Mar 9, 2021

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Comment from Hotel Management

Apr 12, 2021 by Ava Smith

Dear Guest, We greatly appreciate you taking the time to share your experience with us. We're delighted that we provided you with the elegance and top-notch service we pride ourselves on and are happy to know that you liked the hospitality provided. We are dedicated to our commitment to excellence. We would be delighted and privileged to have you back to host and provide you with the most refined hospitality experience again soon. Regards, Ava Smith Guest Relations Manager

1 out of 5
I have consistently stayed at Hampton Inn over the years. This is the first time that I have stayed at one that I have been uncomfortable in. It was dirty and in a state of disrepair. Not sure if it is independently owned but whatever the case, someone needs to give it a visit from the home office and see what is going on

Posted by on Oct 3, 2020

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Comment from Hotel Management

Oct 9, 2020 by Ava Smith

Dear Guest, Thank you for taking the time to leave our property a review regarding your experience and for choosing to stay with us. We feel very disheartened that your expectations were not met, as serving our valued guest is our number one priority. We would like to extend a heartfelt apology for the shortfalls you experienced during your stay with us. We have shared your feedback with the concerned team and alerted them to take immediate corrective actions for the concerns faced by you for service improvement. You can be rest assured that we will take the necessary steps to improve the satisfaction of our guests and to help us serve you better. Your feedback is much appreciated and we assure you we will continue to maintain the standards our valued guests have come to expect from us. Once again, thank you for staying with us and we hope you will return and allow us to redeem ourselves for a positive experience and for a memorable and problem-free stay. Sincerely, Ava Smith Guest Relations Manager

5 out of 5
Doors to rooms need to be replaced. They are old and hard to open and close. There should be a listing of tv channels in the room. I did ask for one at the front desk and was given one .

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 31, 2019 by Ava Smith

Dear Guest, Thank you for sharing your experience and for your feedback regarding the level of accommodation and service you received. We delighted to know that you enjoyed your overall stay with us. We strive to provide highest quality of service and accommodation and value any feedback we receive as it gives us the opportunity to uphold our standards and ensure our guests' satisfaction. We want you to know that we have taken note of your feedback and have shared these with the concerned team to review and make necessary improvements to ensure enhanced guest experience. Once again, thank you for your feedback. We look forward to welcoming you again at our hotel, hopefully in the very near future soon. Sincerely, Ava Smith, Guest Relations Manager

5 out of 5

Posted by on Mar 24, 2019

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Comment from Hotel Management

Apr 2, 2019 by Ava Smith

Dear Guest, We are always pleased to see when our valued guests takes time to share their feedback with us. We hope that you enjoyed your stay with us. We are committed to providing you with an excellent hotel experience. Should you think of anything in particular we could have done better, please do let us know and we assure you that we will do everything possible to create a more pleasurable stay. We would be honored to accommodate you on your next visit soon. Thank you very much for choosing us! Regards, Ava Smith Guest Relations Manager

3 out of 5

nice close to mall

Pros: location
Location: connection to freeway
wasn't to happy with the breakfast, and customer service can be a little more family oriented

Posted by on Sep 21, 2017

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Comment from Hotel Management

Sep 23, 2017 by Ava Smith

Dear guest, I thank you for taking time to share your experience at our hotel and we are glad that you found our facility easily accessible to the freeway and close to malls of your choice. I hope you had a pleasant time and found our facility clean and tidy and with comfortable rooms, equipped with various facilities and amenities. We are committed to provide you with an excellent hotel experience. It is very unfortunate and I personally regret that the breakfast items and the services of our staff was not to your expectations. I hope the remainder of your stay was enjoyable. Thanks once again for your comments and we look forward to you visiting us again, soon. Regards, Ava Smith Guest Relations Manager

5 out of 5

Great room for the right price!

I always stay here when I go home to visit family. I've never had a bad experience. The rooms are clean and smell fresh. The staff are always friendly and accomodating. By far, the best hotel in the area.

Posted by on Jun 5, 2010

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2 out of 5

not worth the money

it was a great looking property from outside, when walked it not looked as new as outside. the rooms were smelly like cat urine.

Posted by on May 21, 2007

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About the Hampton Inn Southlake

Location 1533 Southlake Pkwy, Morrow, GA 30260

Property Features

Hampton Inn Southlake offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 510 square feet (47 square meters). The business-friendly Hampton Inn Southlake also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Hampton Inn Southlake was completed in 2017. Smoking is allowed in designated areas at this Morrow hotel.

  • 126 guestrooms or units
  • 5 levels
  • 510 sq ft of conference space
  • 47 sq m of conference space
  • Built in 1990
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn Southlake offers 126 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Morrow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs available
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Hampton Inn Southlake
  • Hampton Inn Southlake Hotel
  • Hampton Inn Southlake Hotel Morrow
  • Hampton Inn Southlake Morrow
  • Hampton Inn Southlake Hotel
  • Hampton Inn Morrow
  • Morrow Hampton Inn
  • Hampton Inn Southlake Morrow
  • Hampton Inn Southlake Hotel Morrow

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.