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Holiday Inn Asheville East, an IHG Hotel

3-star property
1450 Tunnel Rd, Asheville, NC 1-855-201-7819

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4.4 out of 5
Excellent!
See all 16 Travelocity Reviews

"This property is outstanding. It has won many awards for excellence in the Holiday Inn system, for design, for customer service, and cleanliness. The ... " More

By a verified traveler on Thu 20 Aug 2020

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Hotel Description

3-star hotel near Blue Ridge Parkway Visitor Center

In Asheville

At this Asheville hotel, you'll be within 3 miles (5 km) of Blue Ridge Parkway Visitor Center and 6 miles (10 km) of Asheville Mall. Biltmore Estate is within 6 miles (10 km) and The Orange Peel is within 9 miles (15 km).

Renovated in 2016

This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 111 guestrooms offer free WiFi and free wired Internet, as well as TVs with digital channels. Room service, coffee/tea makers, and pillow menus are also available.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Apr 25 - Apr 26

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Asheville East, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Asheville East, an IHG Hotel

Everyone (2) Couples (2) Family (3)
5 out of 5
This property is outstanding. It has won many awards for excellence in the Holiday Inn system, for design, for customer service, and cleanliness. The landscape design at this property is notable, with walking trails, carefully chosen plants and flowers, and a customer-friendly appearance. The staff were very friendly and helpful, and the room was spotless. We would definitely return here.

Posted by , from Vero Beach, FL on Aug 20, 2020

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Comment from Hotel Management

Aug 20, 2020 by Sam McClure

Robert, Thank you for staying at the Holiday Inn Asheville East. We are so glad you enjoyed your stay with us. Please visit with us again

5 out of 5
This property is clean and beautiful. My room was very comfortable. I will definitely choose this property when I need a place to stay in the Asheville area again.

Posted by , from Jacksonville, NC on Feb 22, 2020

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Comment from Hotel Management

Feb 24, 2020 by Sam McClure

Thank you for staying at the Holiday Inn Asheville East. We are very glad you came.

5 out of 5
Friendly and beautiful inside and out! Comfortable and great breakfast!

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 8, 2019 by Sam McClure

Thank you for staying with us. We are glad you enjoyed your stay

5 out of 5
Great location in the surrounding mountains of Asheville. Staff were all super friendly and accommodating. Very nice and pleasant room. Swimming pool was exceptional, with great views of the surrounding mountain tops. Very nice stay. Hope to return soon.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 25, 2019 by Sam McClure

Thank you for staying with us. We are glad you enjoyed your stay. Please visit with us again very soon.

5 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 30, 2019 by Sam McClure

Thank you for staying at Holiday Inn Asheville East. We are very glad you came

4 out of 5

Good but not great

My husband and I stayed here for a quick over night stay to attend a wedding. It was a cheaper option for the season considering that hotels downtown were $500+. However, I believe almost $300 just to sleep somewhere in this particular hotels condition is completely ridiculous! The building seems fairly old and a little dated. Our room smelled like smoke and the tile shower had pretty bad mildew stains. But overall, the room was clean. The staff were very friendly and had decorated then entrance very nicely for fall. It is convenient to I-40/240 and is about a 10 minute drive to downtown.

Posted by on Oct 12, 2015

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Comment from Hotel Management

Dec 15, 2015 by Sam McClure

Thank you for staying at the award-winning Holiday Inn Biltmore East! We appreciate your detailed feedback as our valued guest. And we sincerely apologize for any issues that you incurred during your stay with us. Your comments are extremely important and we take these items very seriously. As we continue to improve our facility, we hope that you will choose to stay with us again in the future. Sincerely, Sam McClure, Hotel Management.

5 out of 5

Great location and amenities

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The hotel location proved to be perfect for the various locations we planned to visit during our stay in Asheville. The highlights of the stay included the hot breakfast buffet and the customer service at the front desk. Very impressed with this hotel.

Posted by , from Greensboro, NC, USA on Feb 21, 2013

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1 out of 5

My overpriced room did not look like the charming photos.

Pros: Free Internet, friendly desk staff & maid, cute fireplace sitting area in lobby, pet friendly w/ dog walk area, free parking
Cons: Poor breakfast, small uncomfortable double beds, room quality not equal to price, free breakfast was low quality and skimpy, cafe ran out of coffee & sausage, must say again - overpriced!, only one elevator and it was slow & overworked, room did not look like photos, smelled funny in room
Charming fireplace in the lobby sitting area, and local photos in the halls. Pleasant desk staff made it hard to complain about sub-par conditions. Unfortunately that is where the charm ended. The room was clean, but the room furnishings were tired and uncomfortable. A/C unit and room smelled odd. Also, I don't know where half of the promo pictures on this site came from ... but they sure weren't from my room! My room did not look like the photos. We spent most of our lounge time in the lobby - because the room was so uncomfortable. (One lone desk chair for us all to share? No couch or plushy chair. No pretty armoire or handy coffee table as in photos! Just a basic blah room.) The hotel does not offer rooms with two beds larger than doubles. (Need to make available rooms with two queen or two king size beds for tall families.) Hotel cafe ran out of coffee and did not offer to make more. Free breakfast - was LOW QUALITY and put out TINY & COLD portions. (Eat elsewhere!) We had considered staying two nights, but left after only one night. Probably would not have stayed the one night ... but it was too much of a hassle to make waves. Unless traveling with your pet, this hotel is an overpriced dud.

Posted by , from United States on Dec 30, 2011

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3 out of 5

Nice, but.......

Nice older hotel. Very friendly help and quick room service for any problems. Don't recommend this hotel if you are sensitive to animal dander, etc., as they are a pet friendly hotel. Don't get me wrong, I love dogs, but if you are the least bit allergic, think twice! Our room smelled like a wet dog even though they came up and sprayed air freshner for us. The lighting is very bad for ladies to put on makeup and fix hair, etc. The sink in our bathroom was so high we (3 ladies), couldn't even wash our face without placing a towel on the edge of the counter because we would get wet since we couldn't reach the faucet! No light in the shower at all either, and no closet, just a cabinet to hang your clothes. Good location though to travel in all directions of Asheville, Black Mountain, etc. Close to Asheville Mall and the interstate.

Posted by on Oct 11, 2009

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3 out of 5

It's ok

When we arrived there was a group of men blocking the entrance with a big truck trying to move the hotel sign. They were smoking, lage stomaches hanging out of the bottom of shirts, and standing around with raod cones blocking the entrance. We had to call the hotel to have these people move so we could get to the hotel. Hopefully they have all that straightened out. This is a pet friendly hotel so beware if you have asthma or other breathing conditions. People had dogs and cats everywhere when we visited. When we arrived our room had a funny smell, it wasn't bad, just weird. After being out all day we returned to find these weird stains on the bed. I looked up and saw that the ceiling was leaking and the popcorn part was falling off. I called the front desk and they sent a man up to help move us to the room across the hall. They were very nice and apologized for this problem. They then said we were getting an upgraded room...yep, because it had a pool view. So, basically the same. The bed was ok, the sheets were comfy, and the pillows were good. However the upgraded room had a soap holder that was broken in the shower. The place was clean and quite other than the ceiling in the first room. Do not order the room service. It is a rip off. We paid $ for 2 pieces of toast, juice, eggs, and hashbrowns that were less than McDonalds quality.

Posted by on Sep 30, 2009

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About the Holiday Inn Asheville East, an IHG Hotel

Location 1450 Tunnel Rd, Asheville, NC 28805

Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Holiday Inn Asheville East, an IHG Hotel offers its guests a health club and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 1400 square feet (130 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Asheville East, an IHG Hotel. Free self parking is available. A complete renovation of Holiday Inn Asheville East, an IHG Hotel was completed in May 2016. This 3-star Asheville hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 4 levels
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • Built in 1974
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Asheville Regional Airport (AVL) (31.3 km / 19.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Asheville East, an IHG Hotel offers 111 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. A pillow menu is available. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Woodfire Bar & Grille - This steakhouse specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 45 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 12.95 per person (approximately)
  • Pet fee: USD 45 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Asheville-Biltmore East Holiday Inn
  • Holiday Inn Asheville-Biltmore East
  • Holiday Inn Hotel Asheville-Biltmore East
  • Asheville Holiday Inn
  • Holiday Inn Asheville Biltmore East Hotel Asheville
  • Holiday Inn Asheville-Biltmore East Hotel
  • Holiday Inn Asheville East
  • Holiday Asheville East, An Ihg
  • Holiday Inn Asheville Biltmore East
  • Holiday Inn Asheville East, an IHG Hotel Hotel
  • Holiday Inn Asheville East, an IHG Hotel Asheville
  • Holiday Inn Asheville East, an IHG Hotel Hotel Asheville

You should know

  • The seasonal pool will open in April and close in November.
  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.