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4.3 out of 5

"When we first went to the room, there were wet towels outside of neighboring room there were several dirty glasses outside our door when we first ente ... " More

By a verified traveler on Fri 06 Apr 2018

Hotel Description

3.5-star ski hotel near Biltmore Village

Near the slopes

At this Asheville hotel, you'll be within half a mile (1 km) of Biltmore Village and 3 miles (5 km) of U.S. Cellular Center. Also, Cathedral Of All Souls is within half a mile (1 km) and Smith-McDowell House Museum is within 2 miles (3 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, comfy beds

The 197 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Flat-screen TVs come with cable channels, and other amenities include iPod docks and sofa beds.

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$171* Per night/room Sep 29 - Sep 30

Classic One King and One Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite One King Bed Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Asheville - Biltmore ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Asheville - Biltmore

Everyone (9)
5 out of 5
Convenient to my destination. The helpfulness of the staff.

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 15, 2019 by Tyler Beggs, Marketing & Guest Relations

Thank you for taking the time to share about your experience at our property. We are delighted you enjoyed our location and our helpful staff. Thank you for staying with us and we hope to see you again!

2 out of 5
The room I booked on Travelocity was NOT the room I got. The pic on Travelocity was modern & pretty. The room I had was dark & old looking. I was very disappointed in the room.

Posted by , from IL on Sep 24, 2018

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3 out of 5

The layout was confusing

Pros: Cleanliness of room, location
Location: It is within walking distance to shopping and restaurants. It was an easy drive to the Biltmore.
When we first went to the room, there were wet towels outside of neighboring room there were several dirty glasses outside our door when we first entered @ 5pm. We told front desk before we went out to eat & they were still there when we returned 2 hours later! Staff make excellent recommendation for dinner.

Posted by on Apr 6, 2018

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5 out of 5

Restful and convenient lodging

This was a very restful and convenient place to stay during our recent trip to Christmas at the Biltmore. No complaints at all! I really enjoyed my swim in the indoor pool – what a treat!

Posted by , from L on Dec 13, 2017

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4 out of 5

Good experience

Would have liked a refrigerator in the room. Parking is was limited, valets were not too available.

Posted by , from nyc on Jun 13, 2017

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4 out of 5

Great location....great staff!

It was our anniversary and we were treated like special guests. Very convenient to all things Biltmore. Great breakfast!

Posted by , from Hendersonville, NC on Apr 22, 2017

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5 out of 5

Welcome to Superb Customer Service

Pros: The rooms and staff.
Location: The Biltmore Estate and Blue Ridge Parkway.
The hotel was great and the staff was just wonderful. When we arrived our room was not ready and Salem immediately put a team on ensuring it was ready quickly. He estimated 20 minutes but it was ready before then (maybe 10 minutes). In the meantime he offered refreshments including wine or other beverages along with several wonderful snacks. Once the room was ready he escorted us to the room bringing the refreshments. We decided we wanted another room configuration and he took care of that promptly and escorted us to the new room. He then provided us with additional towels, toiletries and blankets as requested. The service was outstanding and all our needs were met with a welcoming smile. They modeled excellent customer care.

Posted by , from Houston, Tx on Oct 18, 2016

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5 out of 5

Loved location - so close to Biltmore & Village.

Pros: Everything
Cons: n/a
Location: Everything was close by - Biltmore & Village.
Highly recom'd for location, service, amenities, costs. Will definitely go back.

Posted by , from Reston, VA on Nov 30, 2015

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5 out of 5

Asheville Stay

The hotel was centrally located, easy to get to from wherever we went. The bellman helped retrieve a bag from a room---which was very helpful. No outdoor pool

Posted by on Aug 6, 2015

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5 out of 5

Really nice stay!

I checked into the Doubletree @ 8:00pm after a full day of driving from NJ. The front desk staff was courteous and professional, made checking in simple. Was given my warm cookie, and made my way to my room, which was newly refurbished and very comfortable. I ate at the TGIF, which was attached to the hotel, nice staff also. I stayed here because of proximity to the Biltmore Estate and I could not have been happier with location. Friendly, clean, easy parking, nice staff. I would highly recommend staying here.

Posted by , from Hillsborough, NJ on Aug 19, 2013

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About the DoubleTree by Hilton Asheville - Biltmore

Location 115 Hendersonville Road, Asheville, NC 28803

Property Features

DoubleTree by Hilton Asheville - Biltmore offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 129120 square feet (12000 square meters). A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the family-friendly DoubleTree by Hilton Asheville - Biltmore. Self parking is free. This 3.5-star Asheville hotel is smoke free.

  • 197 guestrooms or units
  • 5 levels
  • 2 buildings
  • 129120 sq ft of conference space
  • 12000 sq m of conference space
  • Built in 1985
  • Dining venue
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Sofa bed

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Asheville, NC (AVL-Asheville Regional) (23.3 km / 14.5 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Asheville - Biltmore offers 197 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

TGI Fridays - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.

The Market Place - This coffee shop specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Late night fare is available from room service (during limited hours).

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 16 per person (approximately)
  • Pet fee: USD 50 per pet, per stay
  • In-room safe fee: USD 3.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Asheville Biltmore
  • DoubleTree Hilton Asheville Biltmore
  • DoubleTree Hilton Hotel Asheville Biltmore
  • DoubleTree Hilton Asheville Biltmore Hotel
  • DoubleTree by Hilton Asheville - Biltmore Hotel
  • DoubleTree by Hilton Asheville - Biltmore Asheville
  • DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Asheville-Hotels-DoubleTree-by-Hilton-Asheville---Biltmore.h18706-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.