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4.7 out of 5

"Nice customer service. Shower went hot and cold and the second floor footsteps can be heard like a herd of elephants from the first floor but the plac ... " More

By a verified traveler on Sat 29 Aug 2020

Hotel Description

3-star hotel near Asheville Convention and Visitors Bureau

City center stay

Stay at this West Asheville hotel and you'll be 1.4 mi (2.3 km) from Asheville Convention and Visitors Bureau.

Free shuttle, parking

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 94 guestrooms also offer free WiFi and LCD TVs with digital channels. Coffee/tea makers, down comforters, and free weekday newspapers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$96* Per night/room Nov 26 - Nov 27

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Asheville Westgate, NC ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Asheville Westgate, NC

Everyone (12) Couples (3) Family (2)
4 out of 5
Nice customer service. Shower went hot and cold and the second floor footsteps can be heard like a herd of elephants from the first floor but the place is clean, offers breakfast, and is conveniently located near restaurants, a CVS, and health food grocery store.

Posted by , from Oro Valley, AZ on Aug 29, 2020

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Comment from Hotel Management

Aug 30, 2020 by Cory N.

Thank you for reviewing your stay with us. We are so happy to have had the opportunity to welcome you to our property, but do apologize for the noise challenges you experienced during your visit. Please keep us in mind as you plan your next trip to the Asheville area.

5 out of 5
We checked in late, the front desk got our room quickly and we loved our room! The bed was wonderful the room was awesome ! Very clean and the breakfast was outstanding!

Posted by on Mar 17, 2020

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Comment from Hotel Management

Apr 4, 2020 by Cory N.

Thank you so much for taking the time to review your stay with us. We are glad you enjoyed your time with us. We are currently working on enhancing our breakfast experience, so we'd love to have you stay with us again and see what we've added. Thanks again.

5 out of 5
Very clean facility and friendly staff. Tastefully decorated. Enjoyed the outdoor fireplace and hot cookies.

Posted by on Mar 17, 2020

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Comment from Hotel Management

Apr 4, 2020 by Cory N.

Thank you for taking the time to review your stay with us. We are glad you enjoyed your time with us. We are the newest Country Inn & Suites in town, and the newest generation of Radisson's Country Inn & Suites. It is are hard to beat 24-7 fresh cookies. Please do not hesitate to let us know as you find yourself traveling back to the Asheville area.

5 out of 5
location great to downtown and biltmore. pool open late.great front desk

Posted by on Feb 24, 2020

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Comment from Hotel Management

Apr 4, 2020 by Cory N.

Thank you for the review. We are happy you were able to enjoy the pool, as well as some local attractions during your time with us. We look forward to your next visit.

4 out of 5
Convenient location, only a $7 Uber ride from most of our activities. Hotel was clean and staff were friendly. Great for an affordable stay in Asheville.

Posted by on Jan 27, 2020

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5 out of 5
Comfortable bed and great pillows. Liked the fire pit outside, wish there was a hot tub inside.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 23, 2019 by Cory N.

Thank you for sharing your experience. We are so happy to hear you enjoyed your stay with us, and we hope to see you on your next visit to the area.

4 out of 5
Easy to find, exterior was not clean on side , lot of cigarette but, shrubbery questionable maintenance. Did not leave coffee cups after cleaning

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 9, 2019 by Patrice Mercurio, Assistant GM

Thank you for staying at The Country Inn and Suites, Asheville Westgate! We appreciate your feedback and value your comments. We hope to have an opportunity to serve you again soon!

4 out of 5
Internet was unacceptable, on and off, less than 1 Mb to 8 Mb, could not do work, this was show stopper, never again

Posted by on Jul 24, 2019

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Comment from Hotel Management

Sep 17, 2019 by Americo Mejia

Dear Valued Guest, Thank you for taking the time to share your feedback! Please accept our most sincere apologies for the inconvenience caused by the internet issues. I assure you that we will use the feedback you provided to make improvements on our end to better the guest experience. I hope that you consider staying with us again in the future so that we can have another chance to provide you with a better experience. Sincerely, Americo Mejia General Manager Country Inn & Suites Asheville Westgate

5 out of 5

Posted by on Jun 13, 2019

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5 out of 5

Posted by on Jun 10, 2019

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About the Country Inn & Suites by Radisson, Asheville Westgate, NC

Location 22 Westgate Parkway, Asheville, NC 28806

Property Features

Country Inn & Suites by Radisson, Asheville Westgate, NC offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A free area shuttle within 5 mi is available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Country Inn & Suites by Radisson, Asheville Westgate, NC. Self parking is free. This 3-star Asheville hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 4 levels
  • Built in 2016
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Asheville Regional Airport (AVL) (21.8 km / 13.5 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Asheville Westgate, NC offers 94 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 15

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Carlson Asheville Westgate NC
  • Country Carlson Asheville Westgate NC
  • Country Inn Radisson Asheville Westgate NC
  • Country Inn Radisson Westgate
  • Country Radisson Asheville Westgate NC
  • Country Radisson Westgate
  • Country Inn Suites By Carlson Asheville Westgate NC
  • Country Inn & Suites by Radisson, Asheville Westgate, NC Hotel

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.