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4.3 out of 5

"I like the conditions, staff and convenient to downtown. Didn't like the fact of just one elevator, stairs to a 4 the level for a senior....are you ki ... " More

By a verified traveler on Sat 07 May 2022

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Hotel Description

3-star hotel near New Belgium Brewing Company

West Asheville stay

Your stay at this West Asheville hotel places you within 2 miles (3 km) of New Belgium Brewing Company and Asheville Convention and Visitors Bureau. Harrah's Cherokee Center - Asheville and The Orange Peel are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and an area shuttle.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$69* Per night/room Feb 19 - Feb 20

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites Asheville River Arts District ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites Asheville River Arts District

Everyone (5) Couples (2) Family (5)
5 out of 5
Great stay!

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 6, 2023 by LaSheba

Good morning. Thank you for staying with us. Thank you for leaving an awesome review. e really appreciate your feedback.

2 out of 5
I called ahead and requested 1st floor but when we checked in we were on the 2nd. I also let them know were would be needing the pull out bed hoping they would make it up for us but they did not.

Posted by , from PITTSBURGH on Dec 30, 2022

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Comment from Hotel Management

Jan 1, 2023 by Guest Services

thank you for staying with us. We really appreciate your feedback. Have a wonderful day.

5 out of 5

Posted by , from BLUFFTON on Oct 20, 2022

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4 out of 5

Posted by on Oct 14, 2022

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5 out of 5

Posted by on Sep 8, 2022

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5 out of 5
I like the conditions, staff and convenient to downtown. Didn't like the fact of just one elevator, stairs to a 4 the level for a senior....are you kidding? Don't want to be staying there and an elevator failure.

Posted by on May 7, 2022

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Comment from Hotel Management

May 7, 2022 by Markese J

Thank you for staying with us! We are thrilled you enjoyed your stay! We hope to have you as a guest again!

5 out of 5

Posted by on Jul 29, 2021

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2 out of 5
The breakfast was excellent especially the hot food and the selections are great. But the room is not in good shape , room 214 has a ceiling that is peeling off , the vents are moldy . Our stay for the 3rd day was frustrating when our key card was not working . They also need to put disinfectant wipes in the exercise room especially this pandemic . Overall our stay was still wonderful and the shuttle was very helpful especially the driver.

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jun 21, 2021 by C. Cruz

Thank you for staying with us. We appreciate the feedback. Apologies for the issues you mentioned.

4 out of 5
Nice customer service. Shower went hot and cold and the second floor footsteps can be heard like a herd of elephants from the first floor but the place is clean, offers breakfast, and is conveniently located near restaurants, a CVS, and health food grocery store.

Posted by , from Oro Valley, AZ on Aug 29, 2020

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Comment from Hotel Management

Aug 30, 2020 by Cory N.

Thank you for reviewing your stay with us. We are so happy to have had the opportunity to welcome you to our property, but do apologize for the noise challenges you experienced during your visit. Please keep us in mind as you plan your next trip to the Asheville area.

5 out of 5
We checked in late, the front desk got our room quickly and we loved our room! The bed was wonderful the room was awesome ! Very clean and the breakfast was outstanding!

Posted by on Mar 17, 2020

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Comment from Hotel Management

Apr 4, 2020 by Cory N.

Thank you so much for taking the time to review your stay with us. We are glad you enjoyed your time with us. We are currently working on enhancing our breakfast experience, so we'd love to have you stay with us again and see what we've added. Thanks again.

About the Country Inn & Suites Asheville River Arts District

Location 22 Westgate Parkway, Asheville, NC 28806

Property Features

Country Inn & Suites Asheville River Arts District offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. A free area shuttle within 5 mi is available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Country Inn & Suites Asheville River Arts District. Self parking is free. This 3-star Asheville hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 4 levels
  • Built in 2016
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Country Inn & Suites Asheville River Arts District offers 94 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Carlson Asheville Westgate NC
  • Country Carlson Asheville Westgate NC
  • Country Inn Radisson Asheville Westgate NC
  • Country Inn Radisson Westgate
  • Country Radisson Asheville Westgate NC
  • Country Radisson Westgate
  • Country Inn Suites By Carlson Asheville Westgate NC
  • Country Inn Suites Asheville River Arts District
  • Country Inn Suites by Radisson Asheville Westgate NC
  • Country Inn & Suites Asheville River Arts District Hotel
  • Country Inn & Suites Asheville River Arts District Asheville

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.