"Excellent, convenient location. Very clean and updated. Like the layout of the room. No issues or dislikes " More
West Asheville stay
A stay at this West Asheville hotel places you within half a mile (1 km) of Asheville Outlets and 3 miles (5 km) of North Carolina Arboretum. Also within 9 miles (15 km) are New Belgium Brewing Company and University of North Carolina at Asheville.
Free breakfast
This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free continental breakfast each morning.
Mar 4, 2023 by McKinsey Young, Assistant General Manager
Thank you very much for your stay with us and thank you for leaving us feedback. I'm glad everything was great during your stay and I hope to see you visit us again.
Mar 24, 2023 by McKinsey Young, Assistant General Manager
Thank you very much for your stay and thank you for leaving us feedback
Jan 23, 2023 by McKinsey Young, Assistant General Manager
Thank you for choosing our hotel for your stay in Asheville and thank you for leaving us feedback. I'm very sorry to hear about the trouble you encountered during your time with us. That sort of issue with our breakfast is NOT the norm for us at all. That is not up to the standards that we hold ourselves to and I apologize. I also apologize for your hot tub issue, during your stay we had an issue that were were not able to resolve quickly, but I know it will not be an issue during your next visit. Thank you again for your stay and your feedback
Sep 15, 2022 by McKinsey Young, Assistant General Manager
Thank you for your stay with us and thank you for the review. I am glad you were able to enjoy our clean hotel and I agree we have the friendliest staff around. Please stay with us again soon
Aug 7, 2022 by McKinsey Young, Assistant General Manager
Thank you for our kind review and thank you for choosing us for your stay. I'm glad you were able to enjoy all comfort, safety and cleanliness we work hard to provide. Please come back and see us again soon
Apr 15, 2022 by McKinsey Young, Assistant General Manager
Thank you very much for that kind review and for your stay with us. I think our breakfast and the staff are truly top notch and our housekeeping works hard to make each room perfect and the stay wonderful. Thank you again for choosing to stay with us
Apr 12, 2022 by McKinsey Young, Assistant General Manager
Thank you for your stay with us and thank you very much for the kind review. We work hard as a team to be the most friendly and capable hotel team around and I'm glad that it shows. Please come back and visit us again soon!
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area. This Asheville hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free RV, bus, truck parking
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area offers 108 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Parking for buses, RVs, or other large vehicles is not available at this property.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
