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4.5 out of 5

"Nice modern setting. Close to road (some noice). Fire pit, close parking, nice size rooms. Sliding "Barndoor" for bathroom made for nit toral bathro ... " More

By a verified traveler on Fri 11 Dec 2020

Hotel Description

3-star hotel near The Orange Peel

In Asheville

Within 3 miles (5 km) of this hotel, you'll find The Orange Peel and Biltmore Estate. Asheville Mall and Innsbruck Mall are also within 2 miles (3 km).

Indoor pool

This hotel features an indoor pool and a 24-hour fitness center. Guests will appreciate free perks like free self parking and WiFi in public areas. A 24-hour business center, express check-in, and express check-out are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 72 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, free local calls, and hair dryers.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

GLō Best Western Asheville Tunnel Road ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for GLō Best Western Asheville Tunnel Road

Everyone (4) Couples (3) Family (6)
4 out of 5
Nice modern setting. Close to road (some noice). Fire pit, close parking, nice size rooms. Sliding "Barndoor" for bathroom made for nit toral bathroom SOUND privacy. Lol but was update modern design.

Posted by , from Lakeview, Alabama on Dec 11, 2020

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Comment from Hotel Management

Dec 14, 2020 by Kortnee W.

Thank you for this review! We would love to host you once again should your travels bring you back to Asheville!

1 out of 5
Checked in after 11:00 PM and was given the least desirable/last room available which was behind front desk. Could hear lobby all night. Road noise is an issue at this property

Posted by , from Indialantic, FL on Oct 2, 2020

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Comment from Hotel Management

Oct 2, 2020 by Kortnee W.

First and foremost I'm sorry to hear that we did not meet your expectations. Our goal is to meet the needs of each and every guest we serve and I'm very sorry that was not the case for you. I've passed your feedback onto the respective area on property. We hope to have the opportunity of welcoming you back soon!

5 out of 5
Everything is so clean and new! Loved the room layout!

Posted by , from Goshen, IN on Aug 28, 2020

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Comment from Hotel Management

Aug 31, 2020 by Kortnee W.

Thank you for your review and feedback! It's great knowing that you had a very nice stay with us. We hope to have the opportunity of welcoming you back soon!

5 out of 5
good location and it was a new hotel. easy to get to area attractions.

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 4, 2020 by Kortnee W.

Thank you for your review! It's such a pleasure knowing that you had a great stay with us and that you were able to take advantage of our convenient location. We would love to host you once again, should your travels bring you back to Asheville!

5 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by FD

Thank you for your review. We are glad that you were satisfied with your stay!

5 out of 5
Easy check in and friendly staff. At check in we were given a list of local restaurants and a map of Asheville. The room was very clean and nice. The breakfast had good options. Our room was beside housekeeping and a ice machine and at times that was noisy.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 15, 2019 by FD

Thank you for your review! We are glad that you enjoyed your stay with us! Thank you for choosing GLo!

5 out of 5
If I had to return to Asheville next week, I would once again book GLo B W Asheville. One thing that I especially liked was the real breakfast buffet, as opposed to the "continental" box of cereal and cup of coffee offered at many medium priced establishments.

Posted by on Nov 28, 2019

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Comment from Hotel Management

Nov 29, 2019 by FD

Thank you for your review! We are glad that you enjoyed your time with us and we are very pleased to know that you would return! Thank you for choosing GLo!

5 out of 5
The only issue I would say is there needs to be more luggage carts. WE had to basically search for a luggage cart when we had to check out.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by FD

Thank you for your review! We apologize that all the luggage carts were in use and you were inconvenienced during checkout. We will pass along your feedback to the appropriate department. Thank you for your patience.

4 out of 5
Very modern and clean. Staff was extremely friendly and helpful. My only complaint was that the walls and ceiling seemed thin, we could hear the people above us walking very late and very early as well as the neighbors next door very clearly.

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 16, 2019 by Kortnee W.

Thank you for your review! I'm so happy knowing that you had a great stay with us and that our staff left a positive lasting impression. I have passed your feedback onto the respective area on property. We hope to have the opportunity of welcoming you back soon!

4 out of 5
I would have liked a better selection for breakfast eggs either the bacon and sausage

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 19, 2019 by Kortnee W.

Thank you for your review and recent stay! I'm very happy to know that you had a good stay with us. I have passed your feedback onto the respective area on property. We hope to have the opportunity of welcoming you back in the future!

About the GLō Best Western Asheville Tunnel Road

Location 509 Tunnel Rd, Asheville, NC 28805

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

GLō Best Western Asheville Tunnel Road offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. GLō Best Western Asheville Tunnel Road also features express check-in, express check-out, and an elevator. Self parking is free. This 3-star Asheville hotel is smoke free.

  • 72 guestrooms or units
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

GLō Best Western Asheville Tunnel Road offers 72 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 5 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines and the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GLō Best Western Asheville Hotel
  • GLō Best Western Tunnel Road Hotel
  • Asheville GLō Best Western Asheville Tunnel Road Hotel
  • Hotel GLō Best Western Asheville Tunnel Road
  • GLō Best Western Asheville Tunnel Road Hotel
  • GLō Best Western Tunnel Road
  • Hotel GLō Best Western Asheville Tunnel Road Asheville
  • GLō Best Western Asheville Tunnel Road Asheville
  • GLō Best Western Asheville
  • Glo Best Western Tunnel Road
  • Glo Best Asheville Tunnel Road
  • GLō Best Western Asheville Tunnel Road Hotel
  • GLō Best Western Asheville Tunnel Road Asheville
  • GLō Best Western Asheville Tunnel Road Hotel Asheville

You should know

  • Pool access available from 10:00 AM to 10 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.