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4.6 out of 5

"The staff was excellent " More

By a verified traveler on Fri 04 Feb 2022

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Hotel Description

Enjoy the indoor pool at this 3-star Rio Rancho hotel

Near the airport

Within 3 miles (5 km) of this Rio Rancho hotel, you'll find Lovelace Health System and Lovelace Westside Hospital. Cottonwood Mall and Desert Greens Golf Course are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and express check-out are also offered.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Nov 3 - Nov 4

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Albuquerque North/Rio Rancho ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Albuquerque North/Rio Rancho

Everyone (5) Couples (1) Business (1) Family (8)
5 out of 5
The staff was excellent

Posted by on Feb 4, 2022

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Comment from Hotel Management

Feb 5, 2022 by Mariah

Andrea, Thank you for taking time to leave feedback about your stay with us. We are happy to hear you found our staff to be friendly and helpful! We look forward to welcoming you back to our hotel in the future.

4 out of 5
Clean room and lobby. Pool was still needed to be reserved per state COVID rules. (A little bothersome but we were able to swim every day.)

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 21, 2021 by Mariah P.

Thank you for taking the time to provide us with feedback. I am happy to hear you found our property clean. As of recently, we no longer require pool reservations. Our pool hours are from 7am to 10pm. We hope to see you again soon!

5 out of 5
Great staff.

Posted by on Apr 28, 2021

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Comment from Hotel Management

May 4, 2021 by Juliah G

Tank you for taking time to share your experience. We appreciate the feedback and are happy to hear you were pleased with our staff. Please come back soon.

5 out of 5
comfortable and safe place to stay with my children :)

Posted by , from Las cruces, NM on Oct 20, 2020

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Comment from Hotel Management

Oct 20, 2020 by Juliah G

Thank you for taking time to share your experience and for the 5 out of 5 score. We hope to welcome you guys back soon!

5 out of 5

Posted by on Jun 22, 2020

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Comment from Hotel Management

Jul 23, 2020 by Liz

Thank you for taking the time to share your experience with us. We appreciate the 5 out of 5rating and want to welcome you back anytime!

5 out of 5
We stay there often, has just what we need: close to family, shopping, dining, it’s clean, friendly & prices right

Posted by on Nov 4, 2019

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5 out of 5
The staff was very friendly and accommodating. The rooms were very clean and the location was perfect for our visit. There was nothing we disliked about this property.

Posted by on Jul 19, 2019

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5 out of 5

great customer service

we had a wonderful stay at this hotel. The staff was great and very friendly. the room was clean and very comfortable. Plan on staying there the next time we are in new mexico

Posted by on Feb 20, 2018

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4 out of 5

small errors but overall nice hotel

Pros: The front desk people tried hard to make things right. For a Garden Inn, most of which are very bare bones, this one was nicely appointed with a small restaurant and even wine bar. Front desk folk also tried very hard to make up for a failure by the cleaning staff. They provided dinner and coffee to make up for lack of cleaning.
Cons: Housekeeping forgot to make up the room, but the front desk folk bent over backward to make me happy when I returned to the hotel at 7 pm that evening - provided dinner vouchers and brought up extra coffee pouches. (But for the price, surely someone could have made the bed.) Serious question: in an era when towels are reused and sheets are changed only every 3rd day, when the bed isn't made, isn't that a problem? Even cause for a 25% refund? The cleaning staff barely gets paid anything - but their supervisors and trainers are to blame for this oversight.
Location: On a very, very busy highway with lots of small box stores and big box stores but also local businesses along the way. Intel is directly across the s

Posted by , from Utah on Oct 23, 2016

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4 out of 5

Close to our event

Hotel was great. Staff was super friendly. Shower drain was an issue, and the pool needs a deep cleaning. Otherwise nice hotel.

Posted by , from New Mexico on May 15, 2016

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About the Hilton Garden Inn Albuquerque North/Rio Rancho

Location 1771 Rio Rancho Blvd., Rio Rancho, NM 87124

Property Features

Hilton Garden Inn Albuquerque North/Rio Rancho offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You'll find a 24-hour business center on site. WiFi is free in public spaces. Event space at this hotel measures 3124 square feet (281 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Albuquerque North/Rio Rancho. Free self parking is available. Smoking is allowed in designated areas at this 3-star Rio Rancho hotel.

  • 1 building
  • 129 guestrooms or units
  • 4 levels
  • 3124 sq ft of conference space
  • 281 sq m of conference space
  • Built in 1998
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Albuquerque North/Rio Rancho offers 129 shared accommodations with safes and complimentary newspapers. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Accommodations are shared
  • Select Comfort beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 10 AM.

The Great American Grill - This restaurant specializes in American cuisine and serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 9.95 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Albuquerque North/Rio
  • Hilton Garden Inn Albuquerque North/Rio Hotel
  • Hilton Garden Inn Albuquerque North/Rio Hotel Rancho
  • Hilton Garden Inn Albuquerque North/Rio Rancho
  • Hilton Garden Inn Albuquerque North/Rio Rancho Hotel
  • Hilton Rio Rancho
  • Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
  • Rio Rancho Hilton
  • Hilton Garden Inn Rio Rancho
  • Hilton Albuquerque Rio Rancho
  • Hilton Garden Inn Albuquerque North/Rio Rancho Hotel
  • Hilton Garden Inn Albuquerque North/Rio Rancho Rio Rancho
  • Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.