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Hotel Description

3-star ski hotel near University at Albany SUNY, connected to a shopping center

Near the slopes

You'll find Crossgates Mall and University at Albany SUNY within 3 miles (5 km) of this Albany hotel. Albany NanoTech Complex and Albany Pine Bush Preserve are also within 3 miles (5 km).

Renovated in 2018

This hotel features an indoor pool and a fitness center. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a picnic area are also on offer.

Free Internet, flat-screen TVs

The 96 guestrooms offer free WiFi and free wired Internet, flat-screen TVs, and free weekday newspapers.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Oct 30 - Oct 31

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 118 reviews

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About the Tru By Hilton Albany Crossgates Mall

Location 1651 Western Avenue, Albany, NY 12203

Property Features

After a day on the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a fitness center. When the sun goes down, sip après-ski drinks in the hotel's bar. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Free self parking is available. A complete renovation of Tru By Hilton Albany Crossgates Mall was completed in 2018. This 3-star Albany hotel is smoke free.

  • 96 guestrooms or units
  • 5 levels
  • Built in 2018
  • Continental breakfast (free)
  • Bar or lounge
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Albany, NY (ALB-Albany Intl.) (10.6 km / 6.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Tru By Hilton Albany Crossgates Mall offers 96 accommodations with complimentary weekday newspapers and blackout drapes/curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request from 7:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 7:00 AM to 11:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Hotel Names

  • Tru Hilton Albany Crossgates Mall Hotel
  • Tru Hilton Crossgates Mall Hotel
  • Tru Hilton Albany Crossgates Mall
  • Tru Hilton Crossgates Mall
  • Tru By Hilton Albany Crossgates Mall Hotel
  • Tru By Hilton Albany Crossgates Mall Albany
  • Tru By Hilton Albany Crossgates Mall Hotel Albany

You should know

  • Tru By Hilton Albany Crossgates Mall offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.