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Bahia Principe Grand Tulum - All Inclusive

4.0 star property
4-star beachfront property near Akumal Beach

Choose dates to view prices

Photo gallery for Bahia Principe Grand Tulum - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
Game room
7 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • All inclusive

Explore the area

View in a map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760
  • Place, Riviera Maya Golf Club
    ‪8 min walk‬
  • Place, Akumal Beach
    ‪6 min drive‬
  • Place, Half Moon Bay
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪91 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

7.6 out of 10
Good
(38 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

7.4 out of 10
Good
(10 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

7.8 out of 10
Good
(22 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

8.6 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

8.0 out of 10
Very good
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

9.0 out of 10
Wonderful
(19 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

8.8 out of 10
Excellent
(6 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

8.4 out of 10
Very good
(31 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

8.6 out of 10
Excellent
(8 reviews)
  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

8.0 out of 10
Very good
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Akumal

On the beach.Within 2 miles (3 km) of this Akumal property, you'll find Riviera Maya Golf Club and Aktun Chen. Akumal Beach and Xcacel Beach are also within 3 miles (5 km).

What's nearby

  • Riviera Maya Golf Club - 8 min walk - 0.5 miles
  • Aktun Chen - 8 min walk - 0.5 miles
  • Dolphinaris Tulum - 8 min walk - 0.5 miles
  • Akumal Beach - 6 min drive - 3.1 miles
  • Half Moon Bay - 14 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 70 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬16 min walk
  • ‪Restaurante Yucatan - ‬4 min walk
  • ‪Yum Buffet - ‬10 min walk
  • ‪Katok - ‬16 min walk
  • ‪Restaurant Kukulkan - ‬15 min walk

About this property

Bahia Principe Grand Tulum - All Inclusive

4-star beachfront property near Akumal Beach
Bahia Principe Grand Tulum - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Summer fun is a breeze at Bahia Principe Grand Tulum - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 4-star Akumal property is smoke free.

  • 978 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Tulum - All Inclusive offers 978 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Spa Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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Bahia Principe Grand Coba - All Inclusive
  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, 1,419 reviews
Bahia Principe Grand Coba - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Paddleboard
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkeling
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Frequently asked questions

How close is Bahia Principe Grand Tulum - All Inclusive to the airport?

Bahia Principe Grand Tulum - All Inclusive is 39.7 mi (70-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Bahia Principe Grand Tulum - All Inclusive have an airport shuttle?

Bahia Principe Grand Tulum - All Inclusive offers an airport shuttle.

How close is Bahia Principe Grand Tulum - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Bahia Principe Grand Tulum - All Inclusive offer free breakfast?

Bahia Principe Grand Tulum - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Grand Tulum - All Inclusive?

No, there is no casino at this property.

What time is check-in at Bahia Principe Grand Tulum - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Bahia Principe Grand Tulum - All Inclusive?

This property offers free self parking.

Does Bahia Principe Grand Tulum - All Inclusive have a pool?

Bahia Principe Grand Tulum - All Inclusive features 3 outdoor pools and a children's pool.

Does Bahia Principe Grand Tulum - All Inclusive have a restaurant?

Bahia Principe Grand Tulum - All Inclusive is home to Yucatan, which features international cuisine.

Does Bahia Principe Grand Tulum - All Inclusive have a spa?

Pamper yourself with a day at Spa Bahia Principe, where you can enjoy beach massages, body treatments, and body scrubs.

How close is Bahia Principe Grand Tulum - All Inclusive to downtown Akumal?

Bahia Principe Grand Tulum - All Inclusive is 2.1 mi away from Akumal.

Reviews

Bahia Principe Grand Tulum - All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 759 out of 1430 reviews
Rating 8 - Good. 340 out of 1430 reviews
Rating 6 - Okay. 167 out of 1430 reviews
Rating 4 - Poor. 81 out of 1430 reviews
Rating 2 - Terrible. 83 out of 1430 reviews

Reviews

10/10 Excellent

Diana, West Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a family vacation and stayed at this resort for seven days. We loved everything about it. We had so much fun, the food was amazing, so many options to choose from. The staff was amazing, they provided excellent service. The only part we didn’t like was all the mosquitoes. Other than that, it was perfect.
Stayed 6 nights in Sep 2025

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, family friendly, beautiful resort!! We will be back again :)
Stayed 6 nights in Sep 2025

10/10 Excellent

Dwight, ozone park

Stayed 7 nights in Jul 2025

8/10 Good

Enjoli

Stayed 4 nights in Jul 2025

6/10 Okay

Kelmis

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Dining options during our stay were severely lacking. My family and I were limited to dinner at only two restaurants: the Mexican and Brazilian. The absence of Italian and Japanese options is misleading and a form of false advertising. Most other restaurants were fully booked, and we were unable to secure accommodations elsewhere. The venue was overcrowded and understaffed, which resulted in inadequate attention and hospitality. While cleanliness was commendable and the buffet was acceptable, the entertainment was merely average, and there was no nightclub available for guests. Overall, the experience was disappointing. However, a few staff members, notably Saul and Ana in the dining area, provided excellent service, making our visit somewhat more enjoyable. Additionally, I had a couples massage with Karen and Analy, who provided outstanding service. In terms of improvement, the pool bar had only one staff member managing drink orders, which felt inadequate given the large crowd. While he excelled in his role, having more staff would significantly bolster efficiency. Adding some entertainment while serving drinks could elevate the overall atmosphere, making it an even more enjoyable experience for guests.
Stayed 7 nights in Jul 2025

4/10 Poor

Elizabeth

Traveled with family
Liked: Property conditions & facilities
The food was not up to par, the rooms were filled with ants and the ceiling fell as I was taking a shower in the bathroom . Overall experience was 3 stars not much accommodations for my room issue .
Stayed 4 nights in Jul 2025

10/10 Excellent

Nathalie, Shalimar

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing (two bedroom and two bathrooms), the pools were great, the staff was friendly and helpful, and the kids club was amazing! I would definitely return!
Stayed 6 nights in Jul 2025

10/10 Excellent

Nathalie, Shalimar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a relaxing vacation and the stay was wonderful! We especially enjoyed the pools, kids club, and our room with two bathrooms and two bedrooms. The staff was friendly and always helpful. I would definitely come back!
Stayed 6 nights in Jul 2025

6/10 Okay

Joo youn

Traveled with group
Disliked: Amenities, property conditions & facilities
The food quality was pretty low. It was like mall food. Food variety was pretty limited. Any indoor areas were so warm i couldnt even enjoy food much. Facilities are quite limited as well. I wont go back and wont recommend to anyone
Stayed 5 nights in May 2025

2/10 Terrible

Yadira H

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The buildings are dirty and need improvement—poor customer service. 1 of 5 stars
Stayed 7 nights in Jul 2025

8/10 Good

Maira

Traveled with family
Disliked: Cleanliness
The property was great but only one bar tender in a packed pool bar seems under staffed buffet was also under staffed
Stayed 6 nights in Jul 2025

10/10 Excellent

Maream

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel , Greta staff
Stayed 5 nights in Jul 2025

2/10 Terrible

Vasile

Disliked: Staff & service, amenities, property conditions & facilities
This was the worst experience that I ever had, I would not recommend this
Stayed 8 nights in Jul 2025

6/10 Okay

Kayla

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I think it should be posted somewhere that the pool closes at 7pm that’s very early. It really caters to the children but if you didn’t bring kids I wouldn’t recommend staying here. The food at the buffet was cold often and to get a nice sit down meal you need to make reservations way in advance.
Stayed 3 nights in Jul 2025

4/10 Poor

Danielle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The food at the buffet was mediocre. The “better” restaurants required a reservation but were all “booked” unless you pay an extra fee. When I checked in I was given a room with a broken door and a lock that didn’t work. I had to speak to the staff 3 times to try to fix the issue which was not adequately fixed I was then changed to a room that was not comparable. My original room had a jacuzzi tub. The new room was basic with just a shower and it smelled funny. They didn’t even offer me anything to make up for the inconvenience. I wouldn’t recommend and I wouldn’t go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Uriel

Traveled with family and small children
Liked: Cleanliness, amenities
The staff are really nice and make sure to make you feel like your living your best vacation
Stayed 8 nights in Jul 2025

6/10 Okay

Julio

Traveled with family
AC barely worked in the room which was a huge minus. Additionally, we had access to other Bahia principe resorts in the same area which we were never made aware off. Resort also over charges by a ton for any excursion. I would deff recommend for all to pay for a taxi and go out and about on your own. For instance, I was being charged $169 per person for a group of 7 and the actual business while getting their via a taxi only charges $12
Stayed 4 nights in Jul 2025

10/10 Excellent

Yadira

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!! Will Recommend 100 percent. Excellent resort!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property did everything they could but the seaweed prevented us from swimming or going to the beach. The humidity was horrible. We sweated thru all of our clothes. No elevators. We had to walk a lot and far sometimes. The resort is huge. Amazingly staff. Very friendly & professional. We felt very well taken care of. I would definitely come back. The transportation guys could be nicer & more patient. We felted rushed & overcharged a few times. But overall such an amazing resort.
Stayed 5 nights in Jul 2025

6/10 Okay

Aashay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room I booked had partial ocean view and I was eligible for a room upgrade, which I got but the new room had no ocean view at all. They just upgraded from 2 queen beds to 1 king bed room, which at the time of booking were of the same price. Their transportation service is terrible. Takes forever to get to room from the lobby specially in the hot and humid weather. It was also almost impossible to reserve seats at any of the restaurants, specially with a family as they had limited seats. They mentioned 3 food stations available but only "The Truck" was open.
Stayed 4 nights in Jul 2025

10/10 Excellent

jose

Stayed 4 nights in Jul 2025

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Luigis

Liked: Cleanliness, staff & service, property conditions & facilities
Deff would come again
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 7 nights in Jul 2025