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4.2 out of 5

"The seaweed has made swimming undesirable and has a bad smell. I hope this situation clears up soon and has not hurt the beautiful water they once ha ... " More

By a verified traveler on Thu 23 May 2019

Hotel Description

3.5-star beachfront property near Akumal Beach

On the beach

Within 3 miles (5 km) of this property, you'll find Riviera Maya Golf Club and Akumal Beach. Xcacel Beach and Aktun Chen are also within 3 miles (5 km).

All-inclusive

This smoke-free property features a private beach, a golf course, and a full-service spa. Enjoy a day at the beach snorkeling, or relax with beach umbrellas. Bring the family and enjoy the children's club, children's pool, and playground.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 978 guestrooms also offer free WiFi and free minibar items. LCD TVs come with satellite channels, and other amenities include balconies and room service.

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite Superior

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite Superior Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Bahia Principe Grand Tulum - All Inclusive ratings based on 61 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bahia Principe Grand Tulum - All Inclusive

Everyone (13) Family (4)
5 out of 5

Posted by on Feb 15, 2020

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Comment from Hotel Management

Mar 9, 2020 by Online Reputation

Dear Guest, First of all we would like to thank you for choosing Grand Bahia Principe Tulum! We are glad to know that you enjoyed your time in our hotel and we thank you very much for your score. We will be more than happy to welcome you again! Our best regards! Tania Velázquez

3 out of 5
The seaweed has made swimming undesirable and has a bad smell. I hope this situation clears up soon and has not hurt the beautiful water they once had.

Posted by , from Maryland on May 23, 2019

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5 out of 5
Very pleasant, helpful and friendly staff. Pool and beach kept clean

Posted by on Apr 12, 2019

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5 out of 5
This was our first resort stay and first time in Mexico so we don’t have much to compare it to. However, as a hotel worker I am pretty picky when it comes to service and the service here exceeded my expectations. The bell staff were especially amazing with bringing us to our rooms and taking our suitcase up the stairs to our room. The staff were extremely happy and always eager to please. We especially loved the team who leads the entertainment and many classes you can take during the day such as Spanish, Zumba. Salsa, etc. The nightlife was great with live music in the lobby bars, then a show at the theater, followed by dancing in the hacienda and the nightclub which opens at midnight. We didn’t have a single bad experience. The buffet food was suitable for our food allergies as well (vegetarian/vegan and gluten-free), although I wish there could’ve been more plain beans (without beef in them) for protein and other plant-based proteins as well would’ve been great. However, the restaurants were great at accomidating our needs. Overall, would definitely stay again!

Posted by on Mar 15, 2019

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2 out of 5
Close to beach with good restaurants and good pools. Rooms are old and lots of problems. Shower leaked onto floor and air conditioning didn't work in 1 room. Tv reception poor and toilet didn't flush well in another. 3rd room had a family door so you could hear people talking and coughing at 4am in next room.

Posted by on Feb 19, 2019

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5 out of 5
Great complex with many amenities. Excellent drinks and many bars around resort. I enjoy the entertainment shows every night. Easy access to the beach. Enjoy taking the transportation to coba resort and being able to use the pools there and the restaurants.

Posted by , from napa california on Aug 21, 2018

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4 out of 5

Great location, staff! not up to previous resorts

Rooms, bathrooms are average but my main complaint is NO bar services at pool-beach. No recreation room to just hang out. Live music over early. No place to really go after hours. Pools are nice and beach area despite the seaweed season is kept clean every day. You have to go up to a bar for drinks and lines were always long. Had a problem with one room and took many trips to check in desk to resolve, when I feel they should of fixed it without me having to come back so many times. Entertainment staff was espectacular and the shows at night were fabulous.

Posted by , from los angeles on Jul 18, 2018

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5 out of 5

Well maintained grounds, rooms, and beaches.

Pros: Very clean with great beaches.
Cons: Maybe two bartenders at the pool bar or add a 2nd bar near the beach.
Great experience for a week. If you are a beach person (versus pool) then this is your best choice for a resort in the area. Too many resorts do not have enough beach area and/or palapas (beach huts). I think the total property (there are 4 resorts on the property) beach is probably a mile long and there are plenty of the palapas. Don't get me wrong they have pools, all of which are fine but I'm a beach person and that is why I return here over and over. And they work hard to keep the beach clean (lots of seaweed washes in every day). The resort staff keeps everything clean and neat. The grounds, rooms, and common areas are always great. The food is good for buffet style. If you get something you don't like, go back. The only comment on food is I would like more veggies. One example of great staff: The toilet in my room did not flush well. It was obvious that it was an old and very poor toilet. I went to the front desk after two days of calling for the plunger guy and asked to move to another room. The promised me they would take care of the problem the next day and they did. They actually replaced the toilet with one that flushed well. That's great service! And do NOT feed the animals. They are cute but should not be feed people food. If you must feed them, bring some clean (unsalted) nuts (I bring fresh pecans).

Posted by , from Florida on Feb 12, 2018

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2 out of 5

not all inclusive

Pros: the beach
Cons: WIFI shall be free in the room and able to support video streaming
Location: Tulum Maya ruins
you have to pay to have WIFI in your room I paid 79$ for WIFI one week (4 users) but WIFI unable to support video streaming Bad smell in garden but clean beach

Posted by , from new york on Jan 21, 2018

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1 out of 5

Lock your valuables

No beach- lots of seaweeds. Staff stole from my room

Posted by , from Michigan on Aug 5, 2017

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About the Bahia Principe Grand Tulum - All Inclusive

Location Crta Chetumal - Cancun Km 250, Akumal, QROO 77760

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 21 March 2020 to 1 November 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and local beverages included
  • In-room minibar (some restrictions)
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Access to offsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

  • Kayaking included
  • Access to onsite clubs included
  • Access to offsite clubs included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • A la carte or gourmet dining is limited
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Food and beverage restrictions apply
  • Tennis lessons included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Bahia Principe Grand Tulum - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Summer fun is a breeze at Bahia Principe Grand Tulum - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a spa tub. This 3.5-star Akumal property is smoke free.

  • 978 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 5
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (97 km / 60.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Bahia Principe Grand Tulum - All Inclusive offers 978 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Akumal property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony
  • Separate bedroom
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Gran Tortuga - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

Tequila - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Don Pablo - This restaurant serves dinner only. Reservations are required. Open daily.

Las Olas - Onsite buffet restaurant. Open 24 hours. Open daily.

Room service is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Bicycle rentals on site
  • Scuba diving on site

Spa Services

Bahia Spa has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Minimum age to access spa is 18
  • Massages on beach
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • No elevators
  • Debit cards not accepted

Hotel Names

  • All Inclusive Bahia
  • All Inclusive Tulum
  • Bahia All Inclusive
  • Grand Bahia Principe Tulum All Inclusive All-inclusive property
  • Grand Bahia Principe Tulum All Inclusive Akumal
  • Principe Bahia
  • Principe Tulum
  • Tulum Bahia
  • Tulum Principe
  • Tulum Principe Bahia
  • Grand Bahia Principe Tulum Akumal
  • Bahia Principe Tulum Inclusiv
  • Grand Bahia Principe All Inclusive
  • Grand Bahia Principe
  • Bahia Principe Grand Tulum
  • Grand Bahia Principe Tulum All Inclusive
  • Bahia Principe Grand Tulum - All Inclusive Akumal

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.