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"Old, carpet stained and hole in bathroom door " More

By a verified traveler on Mon 27 Sep 2021

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Hotel Description

Hotel near Hardin Simmons University in Abilene

In Abilene

Within 3 miles (5 km) of this hotel, you'll find Hardin Simmons University and Abilene Christian University. Hendrick Medical Center and Moody Coliseum are also within 3 miles (5 km).

Free perks

An outdoor pool is featured at this hotel, along with free self parking. Guests will appreciate free perks like continental breakfast and WiFi in public areas. There's a safe deposit box and multilingual staff can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

The 108 guestrooms have flat-screen TVs with cable channels and offer free WiFi and premium bedding. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$59* Per night/room Dec 14 - Dec 15

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed, Non Smoking (Deluxe Family Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

La Quinta Inn by Wyndham Abilene ratings based on 25 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for La Quinta Inn by Wyndham Abilene

Everyone (8) Couples (3) Family (14)
2 out of 5
Didn't like anything about this hotel. I have stayed at plenty of La Quinta Inn and this was by far the worse one. Bathroom was messed stains on walls carpet not vacuum or clean sink water back up while brushing my teeth. Never again will I stay here. Horrible experience at this hotel

Posted by on Dec 6, 2021

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Comment from Hotel Management

Dec 8, 2021 by viren p

Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Abilene. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies

1 out of 5
Room was horrible! Filthy, stinky carpet! Filthy tub/shower! Clogged sink! No tissues or coffee condiments! Would never stay here again or recommend it!

Posted by on Dec 2, 2021

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Comment from Hotel Management

Dec 4, 2021 by viren p

Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Abilene. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies

3 out of 5
Old, carpet stained and hole in bathroom door

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 29, 2021 by Viren P

Thank you for your stay and feedback. I am sorry for your experience. This is not what we want for our guests. Please accept my sincere apology

1 out of 5
'HIDDEN' fees: although 'pet friendly,' there was a $20 per dog up-charge, that was not listed on Travelocity. AND only dogs less than 20 lbs were accepted. There was a $25 up-charge for early check-in. AND a $20 incident deposit required. Unexpected fees and conditions can be devastating to anyone traveling on a tight budget, with no refund and possibly no other place to go. ALL fees and requirements should be listed on Travelocity.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 9, 2021 by Viren P

Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Abilene. we are pet friendly but we charge for pet fee I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies

1 out of 5

Posted by on Apr 28, 2021

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Comment from Hotel Management

May 12, 2021 by Viren P

Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations

2 out of 5

Posted by on Mar 12, 2021

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Comment from Hotel Management

Mar 14, 2021 by Viren P

Thank you for your recent stay with us at LaQuinta. We appreciate your feedback

1 out of 5
The walls are very thin and I could hear everything spoken in the connecting rooms and the parking lot.

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 8, 2021 by Viren P

Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Abilene. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear The walls are very thin and I could hear everything spoken in the connecting rooms and the parking lot. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

3 out of 5
Room fine, good recliner, carpet has lots of stains especially at the entrance of the room, looked nasty.

Posted by , from North Augusta, SC on Jun 27, 2020

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Comment from Hotel Management

Jun 28, 2020 by Viren P

Thank you for your stay and feedback. I am sorry for your experience. This is not what we want for our guests. Please accept our my sincere apology

1 out of 5
The rooms are non smoking which is good, but the facility is not. Guests where smoking outside their room doors, throwing cigarettes butts on the ground. Trash all over the place. This is a trashy hotel. Second issue involves pet rooms. Hotel charges for pets which is a ripoff fee. The room should have be a non carpetted room. The carpet in room 152 is disgusting. Urine stains all over the place. Third issue is general sanitation. Humans should wear shoes at all times in this room, even in the shower tub. If the tub cannot be white like it should be, then replace it. Also the drain has not be cleaned of hair or inadequate because water was backing up into tub. Got out immediately because I did not feel like sranding is sewer water. La Quinta needs to un-brand this location. It is the worst maintained location in the Chain I have been to.

Posted by , from Sioux Falls SD on Jun 8, 2020

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Comment from Hotel Management

Jun 14, 2020 by Viren P

Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations.

1 out of 5
I did not stay. I requested a refund, which I did not receive. The room smelled strongly of cigarette smoke, triggered my asthma and the bathroom was gross. The toilet had urine on the seat and under the seat as well. There was a used wet washcloth hanging over the shower curtain.

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 17, 2020 by Viren P

dear guest, Thank you for your stay and feedback. I am sorry for your experience. This is not what we want for our guests. Please accept our my sincere apology Viren P General Manager

About the La Quinta Inn by Wyndham Abilene

Location 3501 W Lake Rd, Abilene, TX 79601

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is served. Public spaces have free WiFi and wired Internet. An outdoor pool, multilingual staff, and a front desk safe are also featured at the business-friendly La Quinta Inn by Wyndham Abilene. Self parking is free. This Abilene hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

La Quinta Inn by Wyndham Abilene offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. This Abilene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per accommodation, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Inn Abilene
  • Quinta Inn Hotel Abilene
  • Abilene La Quinta
  • La Quinta Abilene
  • La Quinta Hotel Abilene
  • Quinta Inn Wyndham Abilene
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  • Hotel La Quinta Inn by Wyndham Abilene Abilene
  • Abilene La Quinta Inn by Wyndham Abilene Hotel
  • Hotel La Quinta Inn by Wyndham Abilene
  • La Quinta Inn by Wyndham Abilene Abilene
  • Quinta Inn Wyndham
  • Quinta Wyndham
  • La Quinta Inn Abilene
  • La Quinta By Wyndham Abilene
  • La Quinta Inn by Wyndham Abilene Hotel
  • La Quinta Inn by Wyndham Abilene Abilene
  • La Quinta Inn by Wyndham Abilene Hotel Abilene

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.