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The 2 bedroom suite that we stayed in was clean, spacious and well-equipped. The beds were comfortable, the furnishings appeared new and the staff was exemplary. I was frankly surprised at how much better than expected this room was. Because it was part of a package, it was difficult to break out ...
We checked in late, around 12am, and Gabbie was there to great us. She was great! We only stayed for one night. The pool was very clean and the water was not too warm; we took a morning swim before we were on our way. The rooms were very very clean, the beds comfortable, and the pillows were not ...
Hotel desk staff could use customer relationship training. I felt as if I was an inconvenience to them when asked for assistance such as why my card lock card did not work. This was on two occasions.
I feel I was overcharged for snacks n drinks. I don't think I got $40 worth of snacks. I was charged that much.
The bed was comfortable and the room was clean with the exception of the refrigerator. A spoiled sandwich was found in the refrigerator and the smell was awful. The refrigerator was unplugged and when w plugged it in, it may a loud annoying noise, so we could not use it.
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