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"I love the services but need more security outside because me and wife never have enough sleep because of the to much noise outside but is a ... " More

By a verified traveler on Wed 20 Nov 2019

Hotel Description

Phoenix motel in Estrella area

In Phoenix

A stay at this Estrella motel places you within 3 miles (5 km) of Maryvale Baseball Park and 6 miles (10 km) of Roosevelt Row. Phoenix Art Museum and The Van Buren are also within 6 miles (10 km).

Business services

This motel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking is offered and multilingual staff can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 128 guestrooms also offer free WiFi and LCD TVs with satellite channels. Free local calls, desks, and free toiletries are also available.

Single King Bed Nonsmoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Aug 7 - Aug 8

Double Queen Bed with Living Room Nonsmoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Double Queen Bed Nonsmoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Travelers Inn ratings based on 14 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Travelers Inn

Everyone (8) Couples (2) Family (3)
4 out of 5

Posted by on Feb 27, 2021

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Comment from Hotel Management

Mar 11, 2021 by RP - Guest Relations Manager

Dear Valued Guest, Thank you for taking the time to rate us. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

1 out of 5
So the place is dirty, lights in room didn’t all work, lock broken on door. We had a trailer & parked in the lot specifically marked for trucks & RV’s. Next AM an employee of the hotel had intentionally blocked us in, saying we didn’t have permission to park there. Tried to make us pay $45 before he would move his car so we could get out. Then he informed us that we “didn’t have a trailer when we checked in”!!!! Worst place we’ve EVER stayed!!! Don’t stay here!!!!! What a dump!!!!

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Travelers Inn Management

Thank you, Ben, for taking the time to share your feedback. I'm very sorry to hear about the problems you had during your stay. Please know that I will be addressing these problems with our staff and taking the necessary actions to improve our services. I apologize again for your disappointment, and hope you'll give us another chance the next time you're in the area.

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Travelers Inn Management

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. If you have specific comments about what you like during your stay, please don't hesitate to let us know. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

5 out of 5
I love the services but need more security outside because me and wife never have enough sleep because of the to much noise outside but is already 11 o clock some guys were outside with theirs phone talking for and hours so thanks you for lets my stay but more security around the building every hours day n night thanks you

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 26, 2019 by Travelers Inn Management

Thank you for taking the time to rate your experience at our hotel. We appreciate your 5 stars and we would use your suggestions so that we can improve our security and services. Thank you for being our guest, and we hope to have you back the next time you're in the area.

5 out of 5
I really enjoy staying there. The hotel is very,very clean!

Posted by on Apr 28, 2019

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1 out of 5
The rooms were supposed to be non-smoking they smelled like cigarettes. The rooms were on the first floor by parking area. I wasn't in my room for 5 minute before my SUV was surrounded by homeless people checking it out. The entire process caused my family alarm for our safety and we cancelled and moved to another facility.

Posted by on Apr 15, 2019

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5 out of 5
customer service was great and the property was very clean but door latch was broken.

Posted by on Mar 12, 2019

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1 out of 5
I17 was closed so we booked this hotel for one night, even though it was a week night it was one of the lower priced ones with availability, and rated more than 3 stars but was still more than it was worth. The room was dirty, the bed cover had stains and other people’s hairs on it, the sheets and pillows were dingy, the towel rack was rusty, the door had to be pushed a certain way to actually be able to lock it and the safety lock at the top was broken off so not useable (when I mentioned this at check out another guest commented that hers was broken off as well). It was actually pretty chilly in the room so we tried to use the heater and it didn’t work. The shower was gross and the faucet was falling off so we didn’t use it. The staff at check in and check out were friendly but I wouldn’t pay as much as we did for friendly staff when the rooms were as they were.

Posted by on Feb 23, 2019

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5 out of 5
There was no hairdryer in the room and that was a little disappointing. I did have to ask for towels as they were really small and they were brought up right away. Greeting staff was nice and check in went smoothly.

Posted by on Feb 18, 2019

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2 out of 5
No towls service, curtains had body fluids, the selling was noisy very suspicious individuals in the premises,

Posted by on Jan 5, 2019

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Property Features

Travelers Inn offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Travelers Inn also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Phoenix motel.

  • 128 guestrooms or units
  • 3 levels
  • Built in 1989
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Sky Harbor International Airport (PHX) (22.6 km / 14.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Travelers Inn offers 128 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per accommodation, per night
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • Number of children who can stay free - 2
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 80 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Travelers Inn Motel
  • Travelers Inn Phoenix
  • Travelers Phoenix
  • Travelers Inn Phoenix
  • Travelers Inn Motel Phoenix

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.