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Schweizerhof Zermatt

4.5 star property
4.5-star luxury hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Schweizerhof Zermatt

Restaurant
Restaurant
Interior entrance
Lobby lounge
Indoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Bahnhofstrasse 5, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt - Furi
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Design Double Room

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room

10.0 out of 10
Exceptional
(21 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Mountain view

View all photos for Cozy Room

Cozy Room | 1 bedroom, premium bedding, minibar, in-room safe

Cozy Room

8.0 out of 10
Very good
(4 reviews)
  • 182 sq ft
  • Sleeps 1
  • 1 Queen Bed
  • Mountain view

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Mountain view

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

  • 151 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Mountain view

View all photos for Attic Suite

Attic Suite | 1 bedroom, premium bedding, minibar, in-room safe

Attic Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Mountain view

View all photos for Design Double Room, Partial Matterhorn View

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room, Partial Matterhorn View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Mountain view

View all photos for Junior Suite Matterhorn view

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Matterhorn view

10.0 out of 10
Exceptional
(4 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Mountain view

About the neighborhood

Zermatt

City center retreat .With a stay at this Zermatt City Centre hotel, you'll be steps from Zermatt Visitor Center and Tour Monte Rosa. Zermatt-Matterhorn Ski Paradise and Matterhorn Museum are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt - Furi - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Sion (SIR) - 78 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Restaurant Derby - ‬1 min walk
  • ‪Golden India - ‬1 min walk

About this property

Schweizerhof Zermatt

4.5-star luxury hotel near Zermatt-Matterhorn Ski Paradise
Schweizerhof Zermatt offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. A fitness center, spa services, and a library are also featured at the luxury Schweizerhof Zermatt.

Smoking is allowed in designated areas at this 4.5-star Zermatt hotel.

  • 95 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Schweizerhof Zermatt offers 95 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages, sports massages, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
Hotel Monte Rosa
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 189 reviews
$592 nightly
The price is $624
Jan 27 - Jan 28
Total with taxes and fees
Hotel Monte Rosa

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • Elevator (31 inch wide door)

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPad

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to December 12:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Schweizerhof
Schweizerhof Hotel Zermatt
Schweizerhof Zermatt
Schweizerhof Zermatt Hotel
Schweizerhof Hotel
Schweizerhof Zermatt Hotel
Schweizerhof Zermatt Zermatt
Schweizerhof Zermatt Hotel Zermatt

Frequently asked questions

How close is Schweizerhof Zermatt to the airport?

Schweizerhof Zermatt is 51.1 mi (78-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

Does Schweizerhof Zermatt have an airport shuttle?

Airport shuttle services are not available at Schweizerhof Zermatt.

Does Schweizerhof Zermatt offer free breakfast?

Schweizerhof Zermatt offers free buffet breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at Schweizerhof Zermatt?

No, there is no casino at this hotel.

What time is check-in at Schweizerhof Zermatt?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Schweizerhof Zermatt?

Free parking is not available at this hotel.

Does Schweizerhof Zermatt have a pool?

Schweizerhof Zermatt features an indoor pool. The pool is closed seasonally each year from November 2 to December 12.

Does Schweizerhof Zermatt have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) will be closed seasonally each year from November 2 to December 12.

Does Schweizerhof Zermatt have a spa?

This hotel has a spa, which features sports massages, mani/pedis, and body treatments.

How close is Schweizerhof Zermatt to downtown Zermatt?

Schweizerhof Zermatt is 0.2 mi away from Zermatt.

Schweizerhof Zermatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 184 out of 240 reviews
Rating 8 - Good. 44 out of 240 reviews
Rating 6 - Okay. 7 out of 240 reviews
Rating 4 - Poor. 5 out of 240 reviews
Rating 2 - Terrible. 0 out of 240 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

tong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia, Peoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. We had a junior suite facing the Matterhorn. Couldn’t have been better!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved EVERYTHING about this property, our room and Zoe at the front desk who was very warm and helpful. Would stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Deanna, Lake Forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best hotel! The location and views of the Matterhorn were spectacular. The room was beautiful, and all of the staff were friendly and helpful. We especially enjoyed the breakfast buffet which had incredible homemade pastries, granolas, and more. We would not stay anywhere else now that we have experienced the Schweizerhof Zermatt!!
Stayed 2 nights in Sep 2025

4/10 Poor

Hanif

Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda, Hialeah

Traveled with partner
Liked: Cleanliness, amenities
Loved this hotel from the check agent, room cleanness, excellent housekeeping staff always greeting you with a smile, restaurant at night, the DJ in the lobby, nice bar staff and supervisor to the modern and chic hotel. Well located and convenient. Can’t wait to plan a new vacation there. Only negative is the spa gentleman very rude.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly, the location is fantastic, and the view of the Matterhorn if you choose one of those rooms is amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Jayganesh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is top notch. Loved the ambiance and charm of the Swiss chalet. We upgraded our room to the have an amazing view of the Matterhorn. The amenities were top notch(e.g. Dyson hair dryer, iPad controls for the room). The hotel is designed without A/C to take advantage of the mountain air. The location is convenient to the train station ( 2 minute walk) and the restaurant is great (DJ played music while we had dinner). Not enough space to go on and on
Stayed 1 night in Sep 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very convenient, beautiful interior, lovely staff, a great restaurant and bar plus several options on the area as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Loved the hotel. Staff was friendly. Room was modern. Has mini fridge, safe, 2 large included sparkling water glass containers, 3 apples, balcony, nice tv. Facilities include breakfast buffet, bar, basement pool and spa, fitness center. Our room supposedly had view of Matterhorn but it was too cloudy to see. Hotel is conveniently located near the train station and Gornergrat and bus station less than 5 min walk. Rolex and McDonald’s right across the street. Plenty of restaurants and shops nearby. I would come back here again if in Zermatt.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Can’t say enough about the great staff - welcoming and friendly; very helpful with directions and suggestions for activities. Service was impeccable in all regards. Food was delicious. Room was modern and clean. We would return in a heartbeat.
Stayed 4 nights in Aug 2025

4/10 Poor

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful hotel. Very clean. The staff is amazing! We were incredibly happy with our stay here and hope to return
Stayed 2 nights in Aug 2025

10/10 Excellent

Farzana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and hotel was great. Area around hotel was loud at night especially when windows had to be open due to no air conditioning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely wonderful and the staff was incredibly nice and helpful. I would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chiao-Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just steps away from the Zermatt location. Breakfast selection is good with great vibe. Room amenity is modern and great (e.g., Dyson hairdryer)
Stayed 1 night in Jul 2025

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent dining and bar options along w/ proximity to Zermatt train station (stone throw away). Property is very clean w/ comfortable beds and free complimentary goodies in the room. Highly recommend this place and would definitely comeback.😎
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This venue is simply a must stay when in Zermatt.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcus

Stayed 1 night in Jul 2025

10/10 Excellent

Nadeem

Stayed 1 night in Jul 2025

10/10 Excellent

Nizar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly helpful staff, great breakfast selection. Wish we were here for another day. Loved everything about this hotel. Will definitely recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

salma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“I give this place 5 stars — I wish I could give more! It’s the best hotel with top-notch service and a very cozy environment. The restaurant is absolutely amazing — words can’t describe how good the food is. I 100% recommend it!”
Stayed 1 night in Jul 2025

8/10 Good

Namas, Johns Creek

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, very convenient location. The breakfast was excellent. It gets very hot and the rooms get really warm and tends to be noisy due to the public playgrounds nearby. On a Friday night there was a party going on close by not on the hotel premises and the Loud noise went on from 10pm to 5am.
Stayed 3 nights in Jun 2025