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Hotel Continental

3.0 star property
3-star hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Continental

Deluxe Double Room | Terrace/patio
Reception
Down comforters, in-room safe, desk, free WiFi
View from property
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Brantschenhaus 3, Zermatt, Valais, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt - Furi
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Double Room

Down comforters, in-room safe, desk, free WiFi

Double Room

8.8 out of 10
Excellent
(32 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Down comforters, in-room safe, desk, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Down comforters, in-room safe, desk, free WiFi

Classic Single Room

8.4 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Zermatt

Zermatt City Centre stay.A stay at this Zermatt City Centre hotel places you steps from Zermatt Visitor Center and within a 5-minute walk of Zermatt-Matterhorn Ski Paradise. Tour Monte Rosa and Zermatt - Furi are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt - Furi - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬1 min walk
  • ‪Restaurant Derby - ‬1 min walk

About this property

Hotel Continental

3-star hotel near Zermatt-Matterhorn Ski Paradise
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Hotel Continental also features ski storage and a front-desk safe.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Bar or lounge
Hotel Continental offers 36 accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Ice skating
  • Ski storage

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Zermatt
Continental Zermatt
Hotel Continental Hotel
Hotel Continental Zermatt
Hotel Continental Hotel Zermatt

Frequently asked questions

How close is Hotel Continental to the airport?

Hotel Continental is 50.1 mi (75-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

Does Hotel Continental have an airport shuttle?

Airport shuttle services are not available at Hotel Continental.

Does Hotel Continental offer free breakfast?

Hotel Continental offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Continental?

No, there is no casino at this hotel.

What time is check-in at Hotel Continental?

Check-in start time: 3 PM; Check-in end time: 9:00 PM.

Is there free parking at Hotel Continental?

Free parking is not available at this hotel.

Does Hotel Continental have a pool?

Hotel Continental does not have a pool.

Does Hotel Continental have a spa?

There are no spa services available at this hotel.

How close is Hotel Continental to downtown Zermatt?

Hotel Continental is 0.2 mi away from Zermatt.

Hotel Continental Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 372 out of 634 reviews
Rating 8 - Good. 190 out of 634 reviews
Rating 6 - Okay. 54 out of 634 reviews
Rating 4 - Poor. 11 out of 634 reviews
Rating 2 - Terrible. 7 out of 634 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

imola

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean hotel with free breakfast
Stayed 1 night in Sep 2025

4/10 Poor

Chaoyuan, Chalfont

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is centrally located in the town, quiet and convenient. However, we don't like this hotel at all. There was no reception desk in the hotel, and we were instructed to go to another hotel for check-in. The beds in the room were terrible, which was only 1 foot above the ground. Other furniture was so old and in poor condition. The sofa looked like the one from garage sale. In addition, the breakfast was not good. So we won't use it again if we come visit Zermatt in the future.
Stayed 2 nights in Sep 2025

6/10 Okay

BHADRESH

WASHBASIN NOT WORKING PROPERLY
Stayed 1 night in Sep 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Loved having a patio. Breakfast was very good. Clean and great bathroom.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ewan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in May 2025

4/10 Poor

Karen

No body at reception, just a sign to go to another hotel. Booked 2 rooms. Paid same price for each room. They were nothing a like, 1 reasonable size the other, absolutely no where to put lugggage, had to put on the floor in front of the door, so couldn’t go out without putting suitcase on the bed. Bathroom so old!!! Shower over a very deep bath. Definitely not recommend
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Traveled with group
Liked: Cleanliness, staff & service
It was a little tight and had no air con and no fridge.
Stayed 1 night in Aug 2025

6/10 Okay

Saba

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beds and pillows are really bad
Stayed 2 nights in Aug 2025

10/10 Excellent

Marian, Bradford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel just off the center of Zermatt. We had a nice (albeit tight) balcony with a glimpse of The Matterhorn. The room was clean but unfortunately no air conditioning and it was quite warm in the room. There’s a refrigerator which was very convenient. Stepping into the shower isn’t designed for short people which was a bit awkward. We had to check in at another hotel, but it was only steps away. Would stay here again for convenience and cleanliness.
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Saratoga Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay ! Great staff
Stayed 1 night in Aug 2025

8/10 Good

Ravi, las cruces

Traveled with family
Liked: Cleanliness, amenities
Great location to all the rides and close Railway Stations
Stayed 2 nights in Jun 2025

8/10 Good

Jocelyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to the train station as well as to the town
Stayed 1 night in Mar 2025

8/10 Good

Aster

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good location, everything needed nearby in walking distance
Stayed 4 nights in May 2025

8/10 Good

Toshimasa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

michele

Traveled with family
Liked: Cleanliness
The rooms were dated but clean. It was hot in the room all night. The breakfast was good we enjoyed it. The common areas are nice and updated. Zermatt is a must do!
Stayed 1 night in Jun 2025

4/10 Poor

Sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Continental at Zermatt.

The room smelled like sewage. Poor ventilation. Water doesn’t drain well in the sink. Carpet was dirty and stained.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Emma

Stayed 2 nights in Apr 2025

8/10 Good

Grace

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite small and cleanliness is at acceptable level. It’s walkable distance from Zermatt Train Station.
Stayed 2 nights in Mar 2025

6/10 Okay

Vera

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Affordable, clean
Stayed 1 night in Mar 2025

10/10 Excellent

Aoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Kauther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful view of Matterhorn the staff were friendly
Stayed 5 nights in Feb 2025

10/10 Excellent

saima

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with in 2 minutes walk from train station and also in the middle of everything. Breakfast was a plus. Loved it.

10/10 Excellent

Jacob

Stayed 3 nights in Jan 2025