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"The Welcome Pleasant and efficient, with a welcome glass of fizz! The Food Plentiful Varied - great choice at breakfast and dinner. Themed food at dinner - Sunday night had English roast options - roast potatoes and Yorkshire puddings! Very good service in Atlantic Restaurant - Juan Pedro is excellent and his work ethic is second to none I have seen in hotels Second smaller pool very pleasant with sun loungers which can be moved as needed Things to note: Lack of plug sockets - only 2 free in our room Wi-Fi in the Atlantic restaurant very poor and in some places no reception Safe extra 3euros per night - not sure that is warranted for a 4* hotel Main pool is very regimented and sun loungers like ‘sardines’ Walls are thin and noise travels No green or herbal tea in rooms. When asked at reception young lady didn’t know. And yet there was an abundance of options at breakfast! Late check out guests is €45 for an extra three hours check out. We were provided with a courtesy room for 30 minutes to freshen up which was very adequate. Overall a great location, clean rooms, excellent service and good quality food"

"Great hotel but needs to treat all its customers fairly. Charging 40 Euros / day for a sunbed cushion (albeit bundled with food & drinks) is a poor way to treat customers !! Staff were very friendly but when we checked in, we were left to find our rooms (5 minute walk away with 3 flights of stairs) with our luggage by ourselves. A bit disappointing "

"The most warm and welcome check in I have ever experienced the staff could not be more helpful absolutely fantastic thankyou it made my stay so much better would highly recommend this hotel to anyone ! Great location great beach bars and so many restaurants near by 10/10 "

"Everything was ok. The building could use an upgrade but everything was cleaned a lot. The staff could have been more friendly, except for one guy at reception 2 who was friendly and helpful. "

"Partial sea view at best as we were put on floor zero in the furthest part of the hotel, booked queen and extra bed for my son in a junior suite, royal level, got twin and very uncomfortable sofa bed ( it was replaced with a single bed and they did offer to change our room but only after 4 days as they were full and we did not find it convenient to have to move all our stuff after 4 days. No decent sandy beach nearby, closest is playa Bastian and it’s very small with no facilities or showers to rinse your body or feet of the salt water and sand"

"Not the cleanest, floor wasn’t cleaned in room before we arrived. Bin in kitchen was dirty Bedding changed twice during 7 night stay No microwave or oven in kitchenette only a dirty kettle and hob which I didn’t use 1 washing machine and 1 tumble dryer located on site Breakfast nice Spacious rooms Comfortable bed Pools nice"