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Chateau Victoria Hotel and Suites

3.5 star property
Eco-certified hotel near Victoria Harbour

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Photo gallery for Chateau Victoria Hotel and Suites

Savor a meal with a view, featuring a beautifully set table with a variety of dishes and wine pairings.
Experience the grand entrance of Chateau Victoria Hotel, featuring a prominent canopy and inviting outdoor seating area.
Enjoy a romantic dinner for two with a stunning city view.
Relax in a spacious room with a large bed, seating area, and flat-screen TV.
Relax in style with a plush sofa, tufted chairs, and a glass coffee table, surrounded by elegant artwork and decorative accents.

Popular amenities

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • 764.0 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite

9.0 out of 10
Wonderful
(53 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room

9.0 out of 10
Wonderful
(188 reviews)
  • 247 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(195 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Victoria

Heart of Victoria.Within a 10-minute walk of this Downtown Victoria hotel, you'll find Royal BC Museum and Victoria Harbour. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).

What's nearby

  • Royal BC Museum - 4 min walk - 0.3 miles
  • British Columbia Parliament Building - 6 min walk - 0.4 miles
  • Victoria Harbour - 9 min walk - 0.5 miles
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.6 miles
  • Save-On-Foods Memorial Centre - 18 min walk - 1.0 mile

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel near Victoria Harbour
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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  • Hot Tub
  • Pet friendly
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Frequently asked questions

How close is Chateau Victoria Hotel and Suites to the airport?

Chateau Victoria Hotel and Suites is 0.3 mi (1-min drive) away from the Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Chateau Victoria Hotel and Suites?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Chateau Victoria Hotel and Suites on Aug 17, 2025 start from $256.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chateau Victoria Hotel and Suites have an airport shuttle?

Airport shuttle services are not available at Chateau Victoria Hotel and Suites.

Does Chateau Victoria Hotel and Suites offer free breakfast?

Free breakfast isn’t provided at Chateau Victoria Hotel and Suites, but cooked-to-order breakfast is offered for a fee of between CAD 3 and 30 per person. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at Chateau Victoria Hotel and Suites?

No, there is no casino at this hotel, but Elements Casino (13-min drive) is nearby.

What time is check-in at Chateau Victoria Hotel and Suites?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Chateau Victoria Hotel and Suites?

Free parking is not available at this hotel. Self parking is available for CAD 20.00 per night.

Does Chateau Victoria Hotel and Suites have a pool?

Chateau Victoria Hotel and Suites features an indoor pool.

Does Chateau Victoria Hotel and Suites have a restaurant?

Chateau Victoria Hotel and Suites is home to Vista 18, which features happy hour, light fare, and brunch. The dining venue(s) are closed on Christmas Day.

Does Chateau Victoria Hotel and Suites have a spa?

There are no spa services available at this hotel.

How close is Chateau Victoria Hotel and Suites to downtown Victoria?

Chateau Victoria Hotel and Suites is 0.4 mi away from Victoria.

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1567 out of 2238 reviews
Rating 8 - Good. 443 out of 2238 reviews
Rating 6 - Okay. 141 out of 2238 reviews
Rating 4 - Poor. 48 out of 2238 reviews
Rating 2 - Terrible. 39 out of 2238 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JEFFREY, ROWLETT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our 1st time staying here & we are impressed. We are very glad we chose Chateau Victoria.
Stayed 1 night in Jun 2025

10/10 Excellent

Toni Dennise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Robert

Hard to understand front staff
Stayed 1 night in Apr 2025

10/10 Excellent

Katica

Traveled with partner
Liked: Amenities
Staff was great! We loved the pre-order breakfast that was delivered to our room. Great service all around!!
Stayed 1 night in Apr 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Loren, Comox

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2025

10/10 Excellent

Ting

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room is clean and cozy.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeongwoo

Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay here. Walking distance to everything and the staff were super friendly. The bed was super comfy as well! I would stay here again
Stayed 3 nights in Apr 2025

8/10 Good

Adam

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room types for larger groups available. The only issue I had was on check out. Would be nice to do this in the room or a drop box. Stood for a long time with minimal service desk people and guests checking out, checking in, etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ujjaval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Tania Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay at and close by the harbor, china town and the beautiful icons and buildings of the city
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Stayed 1 night in Mar 2025

10/10 Excellent

Andrey

Stayed 1 night in Apr 2025

10/10 Excellent

Yixuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good room, very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Roberlita

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous food and stay!

We stayed here at the end of our trip before we flew home to Toronto. Great location for walking, shopping, restaurants. However, the restaurant on the 18th floor is fantastic! Good quality, tasty, and very reasonably priced. We would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

CODY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sofia, Vancouver

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but one very odd front desk clerk.

Everything was great. but there was one thing that stood out for me. One of the front desk employees was, in general, seemed suspicious and not trusting of anyone who walked through the door. There was a wait to check in for our room. We did an "initial check in" with one front desk clerk (a man) and were told we'd receive a text when our room was ready. We went off, had lunch, got the text that our room was ready and so we came back to the front desk. We had been given a very small little envelope with a minuscule piece of paper on it - as if this was super official of our checkin in. I had placed it in one of the several pockets of my backpack and when we came back saying we got the text, the desk clerk (different from before, a woman this time) said, "Do you have the envelope?" I couldn't immediately find it. I had been up since 5am, flown that day, was exhausted. And said desk clerk said to her coworker, "She SAID she got a text that her room was ready and that she already checked in." As if I was lying/making the whole thing up. She easily could have just asked me my name, which was the name on the reservation, and seen that our room was ready. Instead, she treated me like I wasn't telling the truth and it was superbly unprofessional and rude. Every time after she was super weird toward me and I was very uncomfortable. i.e. she'd literally start a conversation with me when I was out the door, my back toward her and I was 40 feet away. She needs interpersonal training.
Stayed 2 nights in Apr 2025

8/10 Good

Jesse

Liked: Staff & service, amenities
Little updates needed.
Stayed 2 nights in Jan 2025