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Hotel New Otani Tokyo Garden Tower

4.5 star property
4.5-star luxury hotel near Tokyo Imperial Palace

Choose dates to view prices

Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
Property amenity
Exterior
Exterior
Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping
  • Spa

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Tokyo Imperial Palace
    ‪3 min drive‬
  • Tokyo Dome
    ‪3 min drive‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Garden View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 431 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Suite Twin Room, Non Smoking,

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite Twin Room, Non Smoking,

  • 804 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 8
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Deluxe Room, Non Smoking, Run of House

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Deluxe Triple Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 538 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Garden View, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Tokyo

Chiyoda stay.Your stay at this Chiyoda hotel places you within 2 miles (3 km) of Tokyo Imperial Palace and Nippon Budokan. Tokyo Tower and Tokyo Dome are also within 3 miles (5 km).

What's nearby

  • Tokyo Midtown - 2 min drive - 1.1 miles
  • Nippon Budokan - 3 min drive - 1.7 miles
  • Tokyo Imperial Palace - 3 min drive - 1.7 miles
  • Tokyo Dome - 3 min drive - 2.8 miles
  • Tokyo Tower - 3 min drive - 2.0 miles

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪フレッシュネスバーガー - ‬8 min walk
  • ‪Trader Vic's - ‬4 min walk
  • ‪The City Bakery - ‬9 min walk
  • ‪View & Dining The Sky - ‬1 min walk
  • ‪赤坂 維新號 - ‬8 min walk

About this property

Hotel New Otani Tokyo Garden Tower

4.5-star luxury hotel near Tokyo Imperial Palace
There are 20 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, spa services, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo Garden Tower. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

  • 836 guestrooms or units
  • 20 dining venues
  • 4 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Coffee shop
  • 1 conference room
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Premium digital television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Similar properties

Exterior

Hotel New Otani Tokyo The Main

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,069 reviews
$548 nightly
The price is $603
Oct 5 - Oct 6
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 30-inch TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from January 12 2026 to January 13 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

  • The seasonal pool will open July 11 and close September 07.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

How close is Hotel New Otani Tokyo Garden Tower to the airport?

Hotel New Otani Tokyo Garden Tower is 14 mi (45-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel New Otani Tokyo Garden Tower?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo Garden Tower on Sep 15, 2025 start from $382.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel New Otani Tokyo Garden Tower have an airport shuttle?

Hotel New Otani Tokyo Garden Tower offers an airport shuttle from 7:30 AM to 9:30 PM, at scheduled times, for a charge of JPY 3600. per person, one-way.

How close is Hotel New Otani Tokyo Garden Tower to the beach?

This hotel is 6.5 mi (27-min drive) from Odaiba Beach Park.

Does Hotel New Otani Tokyo Garden Tower offer free breakfast?

Free breakfast isn’t offered at Hotel New Otani Tokyo Garden Tower, but buffet breakfast is offered for a fee of between JPY 3680 and 8855 for adults, JPY 3220 and 5175 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Hotel New Otani Tokyo Garden Tower?

No, there is no casino at this hotel.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel New Otani Tokyo Garden Tower?

This hotel offers free self parking.

Does Hotel New Otani Tokyo Garden Tower have a pool?

Hotel New Otani Tokyo Garden Tower features a seasonal outdoor pool.

Does Hotel New Otani Tokyo Garden Tower have a restaurant?

Yes, there are 20 restaurants on site.

Does Hotel New Otani Tokyo Garden Tower have a spa?

This hotel doesn't have a spa, but it does offer facials and body treatments.

How close is Hotel New Otani Tokyo Garden Tower to downtown Tokyo?

Hotel New Otani Tokyo Garden Tower is 1.9 mi away from Tokyo.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1011 reviews
Rating 8 - Good. 177 out of 1011 reviews
Rating 6 - Okay. 49 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 15 out of 1011 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

YuyuG

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean hotel. The garden is gorgeous and the train station is around the corner
Stayed 4 nights in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Convenient location to stations
Stayed 4 nights in Jun 2025

10/10 Excellent

Darin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
As always the New Otani didn’t disappoint. Very nice facilities, friendly and helpful staff and a convenient location. The breakfast buffet is also very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Stayed 7 nights in May 2025

10/10 Excellent

Denise

Liked: Cleanliness
Great hotel with beautiful Japanese garden
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

The location was convenient to multiple subway and train lines. The building and gardens are well maintained. My only complaint is that the beds were very hard but even that we got used to. LOVED the pajamas.
Stayed 4 nights in May 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Friendly people.
Stayed 4 nights in May 2025

10/10 Excellent

Zane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at Hotel New Otani Tokyo and really enjoyed it. The garden was beautiful and peaceful, a nice break from the city. Room was clean, comfortable, and surprisingly spacious. Staff were super polite and helpful. Would definitely stay again.
Stayed 3 nights in May 2025

8/10 Good

Sandra, Gallatin Gateway

Liked: Cleanliness, amenities, property conditions & facilities
Loved the beautiful garden.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin, Highlands Ranch

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with great staff the primarily caters to Japanese business customers. The hotel gardens are an excellent attraction in itself which we toured to unwind at every day.
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sayuri

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was very small corner room. I don’t want to stay next time.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the deluxe triple -really great except the beds were too hard. That said, when I asked for a pillow top/extra duvets to sleep on, management responded very quickly and re-made the beds within about 10 minutes and extended that request to the other room I had to switch to without me asking. Exceptional service throughout the hotel.
Stayed 8 nights in May 2025

10/10 Excellent

Rahul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, the garden of course was the highlight of the property. Room was very nice, large bedroom, did get an upgrade after notifying staff of honeymoon. The hotel is in the business district of Tokyo so not too much around but train stations are a short walk. 7 elevens everywhere so able to get what you need. Overall, highly recommended 10/10 stars
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly Svendsen Tim

Liked: Cleanliness, property conditions & facilities
Service was exceptional! I especially appreciated, 1) help with luggage, 2) complimentary water and room amenities, 3) gardens were breathtaking, 4) taxi station service, 4) onsite dining
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a wonderful hotel.

What an amazing room and facilities. You have to have breakfast in the Satsuki restaurant, it's well worth the extra!! Such a great space for our last stopover before flying back to Edinburgh. Thank you Japan, we have loved our holiday across this magical country.
Stayed 2 nights in May 2025

10/10 Excellent

Ji Young, JERSEY CITY

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
one of the best hotels i have been so far
Stayed 1 night in May 2025

10/10 Excellent

Adam, estero

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel out of the four we stayed at. I'm not even sure why I liked it so much—there's just so much to enjoy here. The surrounding area is very quiet, yet the hotel offers incredible access to the train system. You can get almost anywhere in Tokyo within 20 minutes from this location. The room felt a bit dated in some aspects, like the phone, but that's understandable given the hotel was built in 1974. Still, the garden is a great feature, and the breakfast on the 40th floor offers stunning views of the city. Honestly, I would live here if I could.
Stayed 4 nights in May 2025

10/10 Excellent

Sayeh

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in May 2025

10/10 Excellent

barun, stamford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We will be staying here again when back in Tokyo. The location is great; within a 5 minute walk are lots of shops, bars, restaurants; place was hopping at night. The hotel has lovely Japanese garden, fun to explore. The room was very comfortable and we were lucky enough be on a high floor with a wonderful view of the Japanese garden. Hotel has a large number of restaurants, and the two we ate at were excellent.
Stayed 4 nights in May 2025

10/10 Excellent

HOOSHANG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every moment.
Stayed 5 nights in May 2025

6/10 Okay

Mehrdad

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Your Last Choice

This is an old property and NOT updated. Small room with very small beds that are very uncofortable.
Stayed 6 nights in May 2025