Stay & Play at the Best Casino Hotels in Strawberry Hill

"Very nice property and room one of the nicest in the city. Needs more diningoptions"

"We had the absolute pleasure of staying at the Crowne Plaza Kansas City Downtown by IHG for a quick one-night trip, and I can confidently say this hotel made our entire weekend feel like a luxury getaway wrapped in kindness and convenience! We were in town for my daughter’s dance recital at the nearby Kansas City Music Hall, and the location could not have been more perfect literally steps away! But what truly elevated our stay was the exceptional service and the unmatched warmth of the front desk staff. From the moment we walked in, we were welcomed with genuine smiles and gracious hospitality. We were met by Fanny, an absolute gem of a front desk professional, who deserves a standing ovation of her own. She was incredibly kind, knowledgeable, and thoughtful. Not only did she make us feel completely at home, but she also went above and beyond to answer every question with care from parking suggestions to nearby dining to helping us coordinate a late checkout so my daughter could change after her performance. Fanny’s professionalism and warmth were a shining example of top-tier customer service. She was our calm in the whirlwind of recital day, and I cannot thank her enough for her thoughtfulness. If you’re visiting downtown Kansas City especially for an event at the Music Hall Crowne Plaza is the ONLY place to stay. Thank you, Crowne Plaza and thank you, Fanny you made our dance weekend unforgettable!"

"Great experience. "

"It was all top shelf from check in to check out. Room was very nice, bed was perfect."

"My reservation was at a great price, easy check in, beautiful building-well cared for, amazing room, great buffet breakfast, secured parking...overall great stay. Due to business trip and early, I forgot my extra work shirt hanging in the closet. When I called after my event I was informed I had to go on line to have it delivered to me and pay a fee-this is ridicules and my office is a couple of miles away from the hotel."

"New, clean, organized. The attendant was very friendly and attentive. "