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Best Western Inn

2.5 star property
Hotel near Santa Cruz Beach Boardwalk in Santa Cruz

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Photo gallery for Best Western Inn

Lobby
Free continental breakfast
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
126 Plymouth St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • Mystery Spot
    ‪7 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santa Cruz

Westside Santa Cruz stay.Your stay at this Westside Santa Cruz hotel places you within 3 miles (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Also, Ocean Street is within half a mile (1 km) and Pacific Avenue is within 2 miles (3 km).

What's nearby

  • Ocean Street - 1 min walk - 0.0 miles
  • Pacific Avenue - 12 min walk - 0.6 miles
  • Santa Cruz Wharf - 3 min drive - 2.1 miles
  • Santa Cruz Beach Boardwalk - 4 min drive - 2.0 miles
  • Mystery Spot - 7 min drive - 3.4 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Mariannes Ice Cream - ‬5 min walk
  • ‪Jack in the Box - ‬11 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taqueria Los Pericos - ‬14 min walk

About this property

Best Western Inn

Hotel near Santa Cruz Beach Boardwalk in Santa Cruz
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Inn. Free self parking is available.
  • 28 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Water dispenser
Best Western Inn offers 28 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, French, Spanish

Similar properties

Reception

Comfort Inn Santa Cruz

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,051 reviews
$118 nightly
The price is $136
Jun 4 - Jun 5
Total includes taxes and fees
Comfort Inn Santa Cruz

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Frequently asked questions

How close is Best Western Inn to the airport?

Best Western Inn is 15.1 mi (17-min drive) away from the Watsonville, CA (WVI-Watsonville Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Inn?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at Best Western Inn on Jun 2, 2025 start from $104.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Inn.

How close is Best Western Inn to the beach?

This hotel is 4.9 mi (11-min drive) from Capitola Beach and 1.7 mi (7-min drive) from Seabright Beach. Don't forget your sunscreen!

Does Best Western Inn offer free breakfast?

Yes, Best Western Inn offers free breakfast.

Is there a casino at Best Western Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Inn?

This hotel offers free self parking.

Does Best Western Inn have a pool?

Best Western Inn does not have a pool.

Does Best Western Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Inn to downtown Santa Cruz?

Best Western Inn is 0.5 mi away from Santa Cruz.

Best Western Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 992 reviews
Rating 8 - Good. 354 out of 992 reviews
Rating 6 - Okay. 189 out of 992 reviews
Rating 4 - Poor. 56 out of 992 reviews
Rating 2 - Terrible. 52 out of 992 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Billiejean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived Friday night & left Sunday morning. My husband woke up sick Saturday so our plans changed. I ended up shopping at Target & the Mall while he slept. The BW staff were understanding & gave us extra items we needed. Would highly recommend & we will be back.
Stayed 2 nights in Feb 2025

8/10 Good

joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that location is close to the highway and right across street from denny's
Stayed 2 nights in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very clean and comfortable. Our room was spacious with jet tub. Location was also a plus. Good breakfast. Would book again
Stayed 2 nights in Jan 2025

4/10 Poor

Raul

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

Super noisy area neighbors were up all night power went out because the breaker tripped and they couldn’t find the breaker no Internet
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

4/10 Poor

Fernando

Disliked: Cleanliness, property conditions & facilities
No TV !! And no WiFi!!
Stayed 2 nights in Dec 2024

8/10 Good

Erin

Stayed 5 nights in Dec 2024

4/10 Poor

Ressa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Dianne

Traveled with family and small children
Disliked: Staff & service
I dont like the fact that my deposit has not been returned. I left the room in good condition. I understood that it should have been returned on my check-out...
Stayed 1 night in Dec 2024

4/10 Poor

Minjie

Stayed 2 nights in Nov 2024

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay in Best Western was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what was needed on a late night in Santa Cruz. Clean, comfortable, could be a bit quieter. If you're a light sleeper, bring earplugs. There is a lot of road noise until late in the evening.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near the airport and clean. Would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Isaiah

Traveled with partner, Traveled with family
Liked: Staff & service
This place was average but for the price not that great; thought I’d pay a little more to get a nicer hotel but it was relatively average. The area of Santa Cruz is full of homeless people and becoming the next San Francisco. The walls are quite thin and the beds are super stiff and uncomfortable. Front desk was alright as they were training someone new. And if this property is full then good luck because there’s hardly any parking. That’s why their policy is one car per room. Other than that it was relatively average like I said. So don’t set your bar high coming here like I did. Because the pictures don’t paint the picture of reality.
Stayed 1 night in Oct 2024

6/10 Okay

Jim, WALNUT CREEK

Stayed 1 night in Sep 2024

2/10 Terrible

Ramin, Austin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience at the Best Western Inn. The bed sheets were dirty when we checked in, and when I asked the concierge to replace them, they handed me new sheets and expected me to change them myself! This was incredibly unprofessional and unacceptable. The breakfast was also underwhelming—very basic with limited options, nothing special at all. The location was okay, but don’t expect good service at this hotel. Overall, not worth the stay, and I wouldn’t recommend it
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Stayed 3 nights in Sep 2024

10/10 Excellent

Mayo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to FWY. 2 left hand turns and on the 101South
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alright, for a MOTEL, this is pretty good. I say this because we had no idea we booked a motel, so we tried to not to let our mistake affect our overall expectations of this place. We were safe, a roof was over our heads, the breakfast was good, and the walking distance wasn’t far from parking lot to room door. However, it was very loud in the mornings when staff or guests would walk by our front door, which was on the first floor and close to the gym. Also, we could hear the guests walking in the room above us but I’m assuming that’s normal for motels, or maybe these guests stomp more than the average Joe? Wasn’t a fan of the shower head, either, as it sprayed everywhere and I had just gotten a tattoo on my ankle and would’ve preferred a less messy spray to not agitate it. On the plus side, when I needed things, the staff provided them promptly and were friendly/helpful. The breakfast was delicious and overall it was a decent stay. Like I said, for a motel, this is a good choice.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

catharine

Business traveler
Disliked: Cleanliness, amenities
It was loud. The front desk person was awesome and sweet and helpful though!
Stayed 1 night in Sep 2024

10/10 Excellent

Nestor

Liked: Amenities
Was clean
Stayed 1 night in Sep 2024