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Best Western Inn

2.5 star property
Hotel near Santa Cruz Beach Boardwalk in Santa Cruz

Choose dates to view prices

Photo gallery for Best Western Inn

Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Exterior
Free continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
126 Plymouth St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room) | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santa Cruz

Westside Santa Cruz stay.Your stay at this Westside Santa Cruz hotel places you within 3 miles (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Also, Ocean Street is within half a mile (1 km) and Pacific Avenue is within 2 miles (3 km).

What's nearby

  • Ocean Street - 1 min walk - 0.0 miles
  • Pacific Avenue - 12 min walk - 0.6 miles
  • Santa Cruz Wharf - 3 min drive - 2.1 miles
  • Santa Cruz Beach Boardwalk - 4 min drive - 2.0 miles
  • Mystery Spot - 7 min drive - 3.4 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Mariannes Ice Cream - ‬5 min walk
  • ‪Jack in the Box - ‬11 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taqueria Los Pericos - ‬14 min walk

About this property

Best Western Inn

Hotel near Santa Cruz Beach Boardwalk in Santa Cruz
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Inn. Self parking is free.

This Santa Cruz hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • No smoking on site
  • Water dispenser
Best Western Inn offers 28 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, Spanish

Similar properties

Enjoy a diverse spread of international cuisine at our buffet, featuring multiple serving stations with clearly labeled options.

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 1,107 reviews
$172 nightly
The price is $197
Aug 5 - Aug 6
Total includes taxes and fees
Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Frequently asked questions

How close is Best Western Inn to the airport?

Best Western Inn is 15.1 mi (17-min drive) away from the Watsonville, CA (WVI-Watsonville Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Inn?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at Best Western Inn on Jul 20, 2025 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Inn.

How close is Best Western Inn to the beach?

This hotel is 4.9 mi (11-min drive) from Capitola Beach and 1.7 mi (7-min drive) from Seabright Beach. Don't forget your sunscreen!

Does Best Western Inn offer free breakfast?

Yes, Best Western Inn offers free breakfast.

Is there a casino at Best Western Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Inn?

This hotel offers free self parking.

Does Best Western Inn have a pool?

Best Western Inn does not have a pool.

Does Best Western Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Inn to downtown Santa Cruz?

Best Western Inn is 0.5 mi away from Santa Cruz.

Best Western Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 349 out of 1004 reviews
Rating 8 - Good. 356 out of 1004 reviews
Rating 6 - Okay. 189 out of 1004 reviews
Rating 4 - Poor. 58 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Professional staff Very helpful in answering my questions Clean rooms and comfortable bedding
Stayed 1 night in Apr 2025

10/10 Excellent

Lianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was newly remodeled and it was nice. Breakfast options were decent. Staff was also friendly.
Stayed 1 night in Apr 2025

8/10 Good

Prasad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was OK but not up to the standard we expected of Best Western.
Stayed 1 night in Apr 2025

6/10 Okay

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WiFi wasn’t working properly
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James, OCEANSIDE

Liked: Cleanliness
Goof
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last night, I will never be returning. Awful experience, rude staff and so loud you could hear everything, especially when anyone walked or knocked on a neighboring door. The area is filled with homeless people, I would not recommend this area, or this property. When I told them about my experience, they were completely dismissive and lied about their cancellation policy (I wanted to cancel my second night there so it went to waste). Save your money, go next door, or really anywhere else.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 3 nights in Apr 2025

8/10 Good

Luz

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was good. Nothing to complain about the room. The only thing
Stayed 2 nights in Mar 2025

10/10 Excellent

Breana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Billiejean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived Friday night & left Sunday morning. My husband woke up sick Saturday so our plans changed. I ended up shopping at Target & the Mall while he slept. The BW staff were understanding & gave us extra items we needed. Would highly recommend & we will be back.
Stayed 2 nights in Feb 2025

8/10 Good

joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that location is close to the highway and right across street from denny's
Stayed 2 nights in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very clean and comfortable. Our room was spacious with jet tub. Location was also a plus. Good breakfast. Would book again
Stayed 2 nights in Jan 2025

4/10 Poor

Raul

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

Super noisy area neighbors were up all night power went out because the breaker tripped and they couldn’t find the breaker no Internet
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

4/10 Poor

Fernando

Disliked: Cleanliness, property conditions & facilities
No TV !! And no WiFi!!
Stayed 2 nights in Dec 2024

8/10 Good

Erin

Stayed 5 nights in Dec 2024

4/10 Poor

Ressa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Dianne

Traveled with family and small children
Disliked: Staff & service
I dont like the fact that my deposit has not been returned. I left the room in good condition. I understood that it should have been returned on my check-out...
Stayed 1 night in Dec 2024

4/10 Poor

Minjie

Stayed 2 nights in Nov 2024