Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property
Hotel near Santa Cruz Beach Boardwalk in Santa Cruz

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Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Enjoy a diverse spread of international cuisine at our buffet, featuring multiple serving stations with clearly labeled options.
Relax by the pool surrounded by comfortable lounge chairs and a small table.
Welcome to the Holiday Inn Express & Suites, featuring a symmetrical facade and beautifully manicured grounds.
Welcome to our hotel lobby, featuring a spacious layout with a central reception desk and comfortable seating areas.
Two large beds with comfortable bedding, a flat-screen TV, and a desk with a lamp.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪3 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(107 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santa Cruz

Westside Santa Cruz stay.Your stay at this Westside Santa Cruz hotel places you within 3 miles (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Also, Ocean Street is within half a mile (1 km) and Pacific Avenue is within 2 miles (3 km).

What's nearby

  • Ocean Street - 1 min walk - 0.0 miles
  • Pacific Avenue - 12 min walk - 0.6 miles
  • Santa Cruz Wharf - 3 min drive - 1.8 miles
  • Santa Cruz Beach Boardwalk - 3 min drive - 1.8 miles
  • Mystery Spot - 7 min drive - 3.6 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Mariannes Ice Cream - ‬3 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel near Santa Cruz Beach Boardwalk in Santa Cruz
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz by IHG. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Built in 2009
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Water dispenser
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool
The property will be renovating from January 2 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Santa Cruz by IHG to the airport?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG is 15.2 mi (21-min drive) away from the Watsonville, CA (WVI-Watsonville Municipal) airport, the closest popular airport to the property.

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG.

How close is Holiday Inn Express Hotel & Suites Santa Cruz by IHG to the beach?

This hotel is 4.9 mi (12-min drive) from Capitola Beach and 1.7 mi (7-min drive) from Seabright Beach. Don't forget your sunscreen!

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG offer free breakfast?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers free full breakfast every day.

Is there a casino at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Free parking is not available at this hotel. Self parking is available for USD 10 per night.

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a pool?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG features a seasonal outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.The pool is closed seasonally each year from December 1 to March 31.

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Santa Cruz by IHG to downtown Santa Cruz?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG is 0.4 mi away from Santa Cruz.

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 606 out of 1098 reviews
Rating 8 - Good. 257 out of 1098 reviews
Rating 6 - Okay. 119 out of 1098 reviews
Rating 4 - Poor. 55 out of 1098 reviews
Rating 2 - Terrible. 61 out of 1098 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of a remodel. But was clean and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Juan J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Orlando

Liked: Staff & service
It was a little old

8/10 Good

Steven

Stayed 5 nights in Mar 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Anup

Stayed 1 night in Mar 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very nice!
Stayed 1 night in Apr 2025

10/10 Excellent

kaleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Juan J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Trellissa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Spacious room

Staff could have been better about communicating that they were going to take such a large deposit off my card. And they also could have explained the room key thing with the lights in the air conditioning, but otherwise the breakfast was good and the cleaning ladies were great. It was a bummer that the sauna and gym were closed. Over all if we had to stay in Santa Cruz we would stay here though.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Juan J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Priscilla

Stayed 1 night in Mar 2025

10/10 Excellent

Vidalinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The late night staff were awesome and genuinely helpful and caring.
Stayed 1 night in Mar 2025

6/10 Okay

Alexandra

Traveled with family
Air/heater unit broken. Front desk was not helpful in giving me directions to beach boardwalk.
Stayed 2 nights in Mar 2025

6/10 Okay

Mahbubur

Stayed 1 night in Mar 2025

4/10 Poor

Pepe

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Judie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

We stayed here for 2 nights and had a very pleasant time. Very comfortable room and the breakfast was very good with lots of choices. We will stay here again next time we come to Santa Cruz.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mario V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very clean
Stayed 1 night in Feb 2025

6/10 Okay

Pepe

Stayed 1 night in Feb 2025