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4.1 out of 5

"nice hotel close to everything, parking is in a garage, staff was helpful we stayed only one night and would stay again " More

By a verified traveler on Thu 05 Jul 2018

Hotel Description

Hotel near Santa Cruz Beach Boardwalk in Santa Cruz

In Santa Cruz

Your stay at this Westside Santa Cruz hotel places you within 2 miles (3 km) of Santa Cruz Beach Boardwalk and Main Beach. Monterey Bay and Santa Cruz Surfing Museum are also within 3 miles (5 km).

Free breakfast

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and free buffet breakfast.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 100 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Free weekday newspapers, free local calls, and hair dryers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Sep 29 - Sep 30

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Bathtub (Hearing, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Santa Cruz ratings based on 34 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Santa Cruz

Everyone (10) Family (1)
4 out of 5
the staff was very pleasant and helpful, the rooms were very nice and clean and the beds were very comfortable. we will definitely be back.

Posted by , from clovis ca on Sep 15, 2019

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5 out of 5

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 25, 2019 by Management

Dear Guest , Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

5 out of 5
Hotel close to beach. Excellent eating places within walking distance. Safe offstreet parking available.

Posted by , from pearidge, u on Feb 5, 2019

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Comment from Hotel Management

Feb 8, 2019 by Management

Dear Guest , Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

5 out of 5

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 28, 2019 by Management

Dear Guest , Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

4 out of 5
nice hotel close to everything, parking is in a garage, staff was helpful we stayed only one night and would stay again

Posted by on Jul 5, 2018

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Comment from Hotel Management

Sep 1, 2018 by Management

Dear Guest , Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

1 out of 5

dirty room

Sheets were stained, back of bathroom door looked like someone blew nose on it and shower walls had tape on it.

Posted by on Feb 27, 2018

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Comment from Hotel Management

Nov 8, 2018 by Management

Dear Guest , Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

4 out of 5

Pleasantly impressed

Clean room in good condition. Public areas clean and in good condition. Nice, variety, well stocked continental breakfast. Did not like the $7 + tax charge for parking.

Posted by on Jun 9, 2017

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Comment from Hotel Management

Nov 8, 2018 by Management

Dear Guest , Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

5 out of 5

Santa Cruz hotel

Great hotel and clean with comfy beds! I would definitely stay again.

Posted by on May 22, 2017

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Comment from Hotel Management

Nov 8, 2018 by Management

Dear Guest , Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

4 out of 5

Clean, family friendly, close to amenities

We travel at least every other month as a family and it's very important for me as a mother to find a clean comfortable place I don't care if it's fancy just comfy and in a good safe area. I felt safe, parking garage is a plus, kinda unfortunate that I had to pay for parking as I think it should be included in the cost but oh well. Room was clean and bed was comfy. We had a good nights sleep and we're even able to get a crib. The only thing that I have to complain about was we were on the first floor all the way at the end and it was loud for several hours maybe we we're next to the custodial room or something? Not sure but there was a lot of noise for a lil while. But eventually it died down and we were fine. Will return if we're ever back in the area

Posted by on May 7, 2017

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Comment from Hotel Management

Nov 8, 2018 by Management

Dear Guest , Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

4 out of 5

Always consistent

We have stayed here several years for my annual Boardwalk overnighter with my kids. The beds are super comfortable, the rooms surprisingly quiet, the hotel is clean, and the breakfast has something for everyone. A little pricey for the area, but I know exactly what I'm getting and everyone is happy. Staff is always friendly. Only negative is the parking fee - seems it should be free given the price. Will definitely be returning!

Posted by , from Bay Area on Apr 6, 2016

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Comment from Hotel Management

Nov 8, 2018 by Management

Dear Guest , Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

About the Holiday Inn Express Hotel & Suites Santa Cruz

Location 1410 Ocean Street, Santa Cruz, CA 95060

Property Features

Holiday Inn Express Hotel & Suites Santa Cruz offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Santa Cruz also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This Santa Cruz hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (54.1 km / 33.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Hotel & Suites Santa Cruz offers 100 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. LCD televisions come with cable channels. This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Santa Cruz
  • Holiday Inn Express Santa Cruz
  • Holiday Inn Express Hotel Suites Santa Cruz
  • Inn Express Santa Cruz
  • Express & Suites Santa Cruz
  • Holiday Inn Express Hotel & Suites Santa Cruz Hotel
  • Holiday Inn Express Hotel & Suites Santa Cruz Santa Cruz
  • Holiday Inn Express Hotel & Suites Santa Cruz Hotel Santa Cruz

You should know

  • Pool access available from 7 AM to 10 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.