The Row Hotel, BW Signature Collection

3.0 star property
3-star hotel near Santana Row Shopping Center

Choose dates to view prices

Photo gallery for The Row Hotel, BW Signature Collection

Breakfast area
Reception
Exterior
Breakfast area
Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, individually decorated, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
2404 Stevens Creek Blvd, San Jose, CA, 95128
  • Place, Westfield Valley Fair Shopping Mall
    ‪8 min walk‬
  • Place, Santana Row Shopping Center
    ‪11 min walk‬
  • Place, Winchester Mystery House
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(32 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(6 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Queen Beds, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee And Tea Maker

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee and Tea Maker

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Work Space, Mini Fridge

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Mini Fridge, Coffee and Tea Maker

  • Sleeps 2
  • Free WiFi

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Grab Bar, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2
  • Free WiFi

Accessible-1 King, Mobility Accessible, Roll in Shower, Grab Bar, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2
  • Free WiFi

Suite-1 King Bed, Non-Smoking, 2 Flat Screen Tvs, Living Room, Dining Table, Work Desk, Sofa

  • Sleeps 2
  • Free WiFi

Suite-1Kingbednon-Smoking2Flatscreentvslivingroomdiningtableworkdesksofacontinentalbreakfast

  • Sleeps 2
  • Free WiFi

King Suite with Living Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

San Jose

In shopping district.You'll find Santana Row Shopping Center and Westfield Valley Fair Shopping Mall within a 15-minute walk of this San Jose hotel. Winchester Mystery House and Santa Clara University are also within 3 miles (5 km).

What's nearby

  • Westfield Valley Fair Shopping Mall - 8 min walk - 0.5 miles
  • Santana Row Shopping Center - 11 min walk - 0.6 miles
  • San Jose Municipal Rose Garden - 15 min walk - 0.8 miles
  • Winchester Mystery House - 20 min walk - 1.1 miles
  • Rosicrucian Egyptian Museum - 3 min drive - 1.0 mile

Getting around

  • Race Station - 3 min drive
  • Santa Clara Station - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬19 min walk
  • ‪Lady M Cake Boutique - ‬10 min walk
  • ‪CoCo Fresh Tea & Juice - ‬19 min walk
  • ‪Maison de Patisserie - ‬19 min walk
  • ‪Sarku Japan - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

3-star hotel near Santana Row Shopping Center
The Row Hotel, BW Signature Collection offers its guests a 24-hour fitness center, a vending machine, and express check-in. The front desk is open around the clock. Free self parking is available.

This 3-star San Jose hotel is smoke free.

  • 55 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • No smoking on site
The Row Hotel, BW Signature Collection offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. 48-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • 48-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 20

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 20

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

A virtual front desk provides assistance to guests

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Row by Kasa

Kasa The Row San Jose

The Row Hotel, BW Signature Collection Hotel

The Row Hotel, BW Signature Collection San Jose

The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

How close is The Row Hotel, BW Signature Collection to the airport?

The Row Hotel, BW Signature Collection is 6.5 mi (8-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

How much does it cost to stay at The Row Hotel, BW Signature Collection?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at The Row Hotel, BW Signature Collection on May 28, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Row Hotel, BW Signature Collection have an airport shuttle?

Airport shuttle services are not available at The Row Hotel, BW Signature Collection.

Does The Row Hotel, BW Signature Collection offer free breakfast?

The Row Hotel, BW Signature Collection does not offer free breakfast.

Is there a casino at The Row Hotel, BW Signature Collection?

No, there is no casino at this hotel, but Casino M8trix (6-min drive) is nearby.

What time is check-in at The Row Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs USD 20 (subject to availability).

Is there free parking at The Row Hotel, BW Signature Collection?

This hotel offers free self parking.

Does The Row Hotel, BW Signature Collection have a pool?

The Row Hotel, BW Signature Collection does not have a pool.

Does The Row Hotel, BW Signature Collection have a spa?

There are no spa services available at this hotel.

How close is The Row Hotel, BW Signature Collection to downtown San Jose?

The Row Hotel, BW Signature Collection is 2.6 mi away from San Jose.

The Row Hotel, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 318 out of 557 reviews
Rating 8 - Good. 113 out of 557 reviews
Rating 6 - Okay. 57 out of 557 reviews
Rating 4 - Poor. 34 out of 557 reviews
Rating 2 - Terrible. 35 out of 557 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Clean room!, Great staff, Great Breakfast!
Stayed 1 night in Feb 2026

10/10 Excellent

Fefe

Liked: Cleanliness
Good
Stayed 1 night in Feb 2026

10/10 Excellent

Rowland Vivas

Stayed 1 night in Feb 2026

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Beds comfortable. Easy to get in and out of the hotel. Staff very courteous.
Stayed 1 night in Feb 2026

4/10 Poor

John

Business traveler
Liked: Cleanliness, staff & service, amenities
My truck was broken into.
Stayed 1 night in Feb 2026

10/10 Excellent

Marques

Stayed 1 night in Feb 2026

10/10 Excellent

Sarah

Stayed 1 night in Feb 2026

10/10 Excellent

Xiangyu

Stayed 1 night in Feb 2026

8/10 Good

Sandra

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2025

10/10 Excellent

Violet

Stayed 1 night in Jan 2026

8/10 Good

Molly

Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities
clean room, nice breakfast - but what stood out was the virtual checkout clerk from Nigeria - that was too weird ..
Stayed 2 nights in Feb 2026

10/10 Excellent

Marilyn, Monterey Park

Liked: Cleanliness, amenities, property conditions & facilities
I love it , also they provide excellent breakfast.
Stayed 1 night in Feb 2026

6/10 Okay

Sharareh

Business traveler
Disliked: Amenities
Noise level, minimal amenities inside the room, stains on fitted bedsheet, and unable to figure out the ingredients in the breakfast items because the server was unable to communicate in the local language.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeremie

Business traveler
Liked: Cleanliness, staff & service, amenities
Very polite staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
It was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, amenities
Great location! We seem to always book this hotel Everytime we are in San Jose. Friendly staff and very clean rooms
Stayed 1 night in Jan 2026

8/10 Good

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

Rene

Stayed 1 night in Jan 2026

8/10 Good

Jim

Stayed 2 nights in Jan 2026

10/10 Excellent

Veronica

Stayed 3 nights in Jan 2026

4/10 Poor

Kim, Cayucos

It was ok but weird a lil weird. Breakfast is just ok. Room was clean. A computer guy is
Stayed 1 night in Jan 2026

10/10 Excellent

Lucas

Stayed 1 night in Jan 2026

10/10 Excellent

Jailynn

Stayed 3 nights in Jan 2026