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The Club at Solaz, Luxury Villas

5.0 star property
5-star beachfront resort near Chileno Beach

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Photo gallery for The Club at Solaz, Luxury Villas

Aerial view
5 restaurants, Italian cuisine
Lobby
5 restaurants, Italian cuisine
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Pet friendly

Explore the area

View in a map
Corredor Turístico CSL-SJC Km. 18.5, Cabo Real, San José del Cabo, BCS, 23405
  • Place, Desert Park Natural Reserve
    ‪12 min walk‬
  • Place, Cuadra San Francisco
    ‪14 min walk‬
  • Place, Chileno Bay
    ‪1 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪29 min drive‬

Room options

View all photos for One Bedroom Villa Ocean View

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Villa Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 1289 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Villa with Hot Tub and King Bed

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Villa with Hot Tub and King Bed

8.0 out of 10
Very good
(1 review)
  • 1288 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Villa Ocean View with Two Queen Beds

One Bedroom Villa Ocean View with Two Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

One Bedroom Villa Ocean View with Two Queen Beds

  • 1288 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Villa Ocean View

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Villa Ocean View

  • 1603 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom with Hot Tub and Two Queen Beds

One Bedroom with Hot Tub and Two Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

One Bedroom with Hot Tub and Two Queen Beds

  • 1288 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Villa Ocean View with Hot Tub

Two Bedroom Villa Ocean View with Hot Tub | 1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Villa Ocean View with Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 2098 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Villa with Hot Tub

Two Bedroom Villa with Hot Tub | 1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Villa with Hot Tub

  • 2098 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Villa Ocean View with 5 Beds

1 bedroom, premium bedding, in-room safe, desk

Three Bedroom Villa Ocean View with 5 Beds

  • 1919 sq ft
  • 3 bedrooms
  • Sea view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Villa Ocean View with 4 Beds

1 bedroom, premium bedding, in-room safe, desk

Three Bedroom Villa Ocean View with 4 Beds

  • 1919 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Villa with 5 Beds and Hot Tub

1 bedroom, premium bedding, in-room safe, desk

Three Bedroom Villa with 5 Beds and Hot Tub

  • 1919 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Four Bedroom Villa Ocean View with Hot Tub

1 bedroom, premium bedding, in-room safe, desk

Four Bedroom Villa Ocean View with Hot Tub

  • 2778 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 14
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Four Bedroom Villa with Hot Tub

Four Bedroom Villa with Hot Tub | 1 bedroom, premium bedding, in-room safe, desk

Four Bedroom Villa with Hot Tub

  • 1919 sq ft
  • 4 bedrooms
  • Sea view
  • Sleeps 14
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

San José del Cabo

Beachfront retreat .You'll find beach and Desert Park Natural Reserve within a 15-minute walk of this San José del Cabo resort. Cuadra San Francisco and Chileno Bay are also within 2 miles (3 km).
View more Resorts in San José del CaboOpens in a new window

What's nearby

  • Desert Park Natural Reserve - 12 min walk - 0.7 miles
  • Cuadra San Francisco - 14 min walk - 0.8 miles
  • Chileno Bay - 1 min drive - 1.2 miles
  • Palmilla Beach - 9 min drive - 6.0 miles
  • Puerto Los Cabos - 18 min drive - 13.9 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 22 min drive

Restaurants

  • ‪Latitud 23.5 Steak House - ‬7 min walk
  • ‪La Taberna - ‬7 min walk
  • ‪Le Blanc Ocean - ‬10 min walk
  • ‪Blanca Blue - ‬16 min walk
  • ‪Coralle Pool Restaurant & Bar - ‬7 min walk

About this property

The Club at Solaz, Luxury Villas

5-star beachfront resort near Chileno Beach
Some rates at The Club at Solaz, Luxury Villas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A winery is on site. The Club at Solaz, Luxury Villas offers its guests a full-service spa, 4 outdoor swimming pools, a hot tub, and a 24-hour fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this resort measures 9583 square feet (890 square meters) and includes conference space. A children's pool, spa services, and a terrace are also featured at the luxury The Club at Solaz, Luxury Villas. Limited free parking is available on a first-come, first-served basis.

This 5-star San José del Cabo resort is smoke free.

  • 125 guestrooms or units
  • 5 dining venues
  • Meeting rooms
  • 9583 sq ft of conference space
  • 890 sq m of conference space
  • Buffet breakfast (free)
  • Winery on site
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Club at Solaz, Luxury Villas offers 125 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Accommodations have separate sitting areas and are furnished with double sofa beds and kitchen islands. Beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 5-star resort have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This San José del Cabo resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Ojo de Liebre has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Canoeing
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Paddleboard
  • Water skiing
  • Winery
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 125 and a deposit of USD 35 per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 35 per day
  • Pet fee: USD 125 per pet (varies based on length of stay) plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Solaz Los Cabos Beachfront Resort San Jose del Cabo
Resort Solaz Signature Suites San Jose del Cabo
Solaz Signature Suites Resort San Jose del Cabo
Solaz Signature Suites Resort
Solaz Signature Suites San Jose del Cabo
San Jose del Cabo Solaz Signature Suites Resort
Resort Solaz Signature Suites
Solaz Los Cabos Beachfront
The Club at Solaz
Solaz Signature Suites
The At Solaz, Jose Del Cabo
The Club at Solaz, Luxury Villas Resort
The Club at Solaz, Luxury Villas San José del Cabo
The Club at Solaz, Luxury Villas Resort San José del Cabo

Frequently asked questions

How close is The Club at Solaz, Luxury Villas to the airport?

The Club at Solaz, Luxury Villas is 16.1 mi (22-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

How much does it cost to stay at The Club at Solaz, Luxury Villas?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at The Club at Solaz, Luxury Villas on Jan 22, 2026 start from $784.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Club at Solaz, Luxury Villas have an airport shuttle?

Airport shuttle services are not available at The Club at Solaz, Luxury Villas.

How close is The Club at Solaz, Luxury Villas to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Club at Solaz, Luxury Villas offer free breakfast?

The Club at Solaz, Luxury Villas offers free buffet breakfast every day from 7:30 AM to 11:00 AM.

Is there a casino at The Club at Solaz, Luxury Villas?

No, there is no casino at this resort, but PlayWin Casino (19-min drive) is nearby.

What time is check-in at The Club at Solaz, Luxury Villas?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Club at Solaz, Luxury Villas?

This resort offers free self parking and valet parking.

Does The Club at Solaz, Luxury Villas have a pool?

The Club at Solaz, Luxury Villas features 4 outdoor pools and a children's pool.

Does The Club at Solaz, Luxury Villas have a restaurant?

Yes, there are 5 restaurants on site.

Does The Club at Solaz, Luxury Villas have a spa?

Pamper yourself with a day at Ojo de Liebre, where you can enjoy aromatherapy, thalassotherapy, and hot stone massages.

How close is The Club at Solaz, Luxury Villas to downtown San José del Cabo?

The Club at Solaz, Luxury Villas is 0.2 mi away from El Bledito.

The Club at Solaz, Luxury Villas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 146 out of 191 reviews
Rating 8 - Good. 23 out of 191 reviews
Rating 6 - Okay. 13 out of 191 reviews
Rating 4 - Poor. 3 out of 191 reviews
Rating 2 - Terrible. 6 out of 191 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Everett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, my only issue is that I did not get the daily credit they promised me at check-in.
Stayed 3 nights in Aug 2025

10/10 Excellent

Martin J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great
Stayed 6 nights in Sep 2025

10/10 Excellent

Jose Roberto, Tempe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at solaz multiple times and quite frankly can’t want to go back.
Stayed 6 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Harpreet Kaur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly and attentive staff. Service at all facilities and restaurants was a wonderful experience. I appreciated the spacious feel of the 2 bedroom villa, it was perfect for our family of 4. I will definitely be recommending this resort to family and friends.
Stayed 5 nights in Aug 2025

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Very eco friendly and the staff was top notch. When using the VIP amenities make sure you get clear information on how to use them. Also make sure at check out you verify that all credits have been applied appropriately on the bill .
Stayed 3 nights in Aug 2025

2/10 Terrible

DAESIK

Stayed 6 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Johnny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great architecture, drinks and pool. My little ones loved it. The only drawback was they charged us for water at the restaurants which should be free. And it was expensive at their store
Stayed 3 nights in Aug 2025

10/10 Excellent

VITOR TIAGO FERREIRA DOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

4/10 Poor

Taryn Ashley

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
There were cockroaches everywhere. Our room wasn’t ready, didn’t get the sparkling wine. Service was poor. Won’t be staying here again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bertha Estela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Solaz Club in Cabo! We received a VIP upgrade (subject to availability), and our suite was absolutely amazing — spacious, spotless, with a breathtaking ocean view, and even complimentary evening housekeeping. The staff made our experience even more special. Paul helped us with our luggage and valet parking and gave us fantastic recommendations for local restaurants. At the pool, Alfonso and his colleague took such good care of my daughters and me, making us feel truly welcomed. The dining experience was also a highlight. The food at Mako, the Italian restaurant, and the poolside restaurant was outstanding. We especially loved the ceviche and the barbacoa tacos — both were unforgettable! The sea was another highlight: clean, calm, and safe for swimming, with Alejandro Pineda guiding us to make the most of the experience. Thank you, Solaz Club, for such a memorable trip. We can’t wait to return!
Stayed 5 nights in Jul 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel, San Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RETURNING 100%! I have used Expedia for countless trips, this is the first VIP Acess resort that actually provided me with a room upgrade, and for that reason, I am grateful and they have my family’s loyalty! Family trip at the Club at Solaz did not disappoint, we reserved a 2Bedroom room/villa and we received a 3bedroom 4 full baths room/villa! I cannot rave about it enough, the “kids” did not want to leave and neither did the parents. Our boys are 18/18/ and 21 years old and they loved the property as well. Lots of delicious restaurants and bars. We frequented the Mako restaurant because the aqua chile was phenomenal, along with their spicy shrimp tacos and the el Crunchy tacos. Our other notable meal was at Al Pairo where the food was delicious. The grounds for the hotel and stunning and the staff provided excellent service. Truly a wonderful vacation spot. Thank you Solaz for the wonderful stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Opeyemi

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding property with attention to details . Very neat and clean !
Stayed 5 nights in Jul 2025

10/10 Excellent

Eduardo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
very clean, excellent view and service
Stayed 5 nights in Jul 2025

10/10 Excellent

Vitali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel
Stayed 6 nights in Jul 2025

10/10 Excellent

OLEG

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The grounds were beautiful and food was good but a bit expensive.
Stayed 7 nights in Jul 2025

10/10 Excellent

HECTOR

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and well-located, with all the amenities. The only drawback we encountered was that there was some noise in the rooms, which are very close to the street. During the night, it's difficult to sleep due to the noise of nearby vehicles.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and I felt safe. The property had a team of ambassadors who was great and hospitable. The spa was amazing and everything was clean. The staff was consistently friendly and professional. My housekeeper was Jacqueline and she was very friendly and conversed with me. One day I came to find my room decorated in recognition for my birthday which was a delightful surprise. Andrea at the pool was wonderful, as well, and the staff at Mako were particularly exceptional, with many of them taking care to remember your name and what you order if you had been there before. One of the things to note is they require reservations for dinner at the restaurants. If they aren’t busy, this might not be a big deal except for the sushi restaurant, which seems to be excluded from everything. It would be nice if one of the pools might be adults only but can see why that might be a challenge to enforce. The only other thing I was not prepared for is this place sells vacations or timeshare-like packages and I was not advised of this beforehand, so I was disappointed to be caught off guard about the “invitation” that also turned into what I was told would be a 75-minute no obligation tour to a nearly daylong aggressive sales strategy. The property has a lot of indulgences that undoubtedly will sell itself and I do plan to return. For guests who stay on the residences side instead of the hotel, it would be nice to know (1) there is a distinction and (2) that there will be a pitch.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jesus Manuel Villegas

Stayed 2 nights in Jun 2025

8/10 Good

M. Blair

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

No tennis/pickelball

It is an amazing resort. We went there because it advertised tennis. When we checked in, the conceirge that we met with offered to set up a pro etc. We stated we only needed a court. Unfortunately the people workign there as well as the websites both hotel.com and Solaz did not let us know or post that tennis was unavailable. I was particularly annoyed as they did nothing other than say "sorry".
Stayed 4 nights in Jun 2025

10/10 Excellent

Joe

Loved everyone
Stayed 4 nights in Jun 2025

10/10 Excellent

Gabriel Luis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025