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New Castle Motor Lodge

3.0 star property
3-star motel near Polynesian Spa

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Photo gallery for New Castle Motor Lodge

Stroll through the beautifully landscaped grounds, surrounded by trees and shrubs, and enter through the gated entrance.
Two single beds with white pillows and brown duvets, a nightstand, and a window with black curtains.
Enjoy dining or socializing in this outdoor patio area with a small table and two chairs.
Relax in this cozy space with a leather sofa, desk, and chair, perfect for planning your next adventure.
Stylish hotel with connected buildings and balconies, offering a serene atmosphere.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
18 Ward Avenue, Rotorua, 03201
  • Whakarewarewa: The Living Maori Village
    ‪10 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪18 min walk‬
  • Polynesian Spa
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Studio

View from room

Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed

View all photos for Studio, Jetted Tub

Studio, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board

Studio, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 462 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

About the neighborhood

Rotorua

Fenton Park stay.Within a 15-minute walk of this Fenton Park motel, you'll find Whakarewarewa: The Living Maori Village and Rotorua Golf Club. Racing Rotorua and Redwoods Whakarewarewa Forest are also within 2 miles (3 km).
View more Motels in RotoruaOpens in a new window

What's nearby

  • Whakarewarewa: The Living Maori Village - 10 min walk - 0.6 miles
  • Redwoods Whakarewarewa Forest - 18 min walk - 1.0 mile
  • Rotorua Central Mall - 3 min drive - 1.2 miles
  • Polynesian Spa - 3 min drive - 1.4 miles
  • Tamaki Maori Village - 3 min drive - 1.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬13 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬14 min walk
  • ‪Pantry D'or - ‬12 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

New Castle Motor Lodge

3-star motel near Polynesian Spa
As a guest of New Castle Motor Lodge, you'll find tour/ticket assistance, a garden, and a picnic area. Public spaces have free WiFi. New Castle Motor Lodge also features laundry facilities, express check-in, and express check-out.

This 3-star Rotorua motel is smoke free.

  • 16 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2005
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • No smoking on site
New Castle Motor Lodge offers 16 accommodations with hair dryers and irons/ironing boards. 42-inch LCD televisions come with cable channels. Accommodations at this 3-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Similar properties

Two single beds with white linens and red accent pillows, a flat-screen TV, and a door to a hallway with a mirror.

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, 258 reviews
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Property amenities

Family friendly

  • Bowling alley
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Bowling alley

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Castle Motor Lodge
New Castle Lodge
New Castle Motor Lodge
New Castle Motor Lodge Rotorua
New Castle Motor Rotorua
New Castle Motor
New Castle Motor Hotel Rotorua
New Castle Motor Lodge Motel
New Castle Motor Lodge Rotorua
New Castle Motor Lodge Motel Rotorua

Frequently asked questions

How close is New Castle Motor Lodge to the airport?

New Castle Motor Lodge is 5.6 mi (13-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

Does New Castle Motor Lodge have an airport shuttle?

Airport shuttle services are not available at New Castle Motor Lodge.

Does New Castle Motor Lodge offer free breakfast?

New Castle Motor Lodge does not offer free breakfast.

Is there a casino at New Castle Motor Lodge?

No, there is no casino at this motel.

What time is check-in at New Castle Motor Lodge?

Check-in start time: 2 PM; Check-in end time: 8:00 PM.

Is there free parking at New Castle Motor Lodge?

Free parking is not available at this motel.

Does New Castle Motor Lodge have a pool?

New Castle Motor Lodge does not have a pool.

Does New Castle Motor Lodge have a spa?

There are no spa services available at this motel.

How close is New Castle Motor Lodge to downtown Rotorua?

New Castle Motor Lodge is 1.2 mi away from Rotorua.

New Castle Motor Lodge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 492 reviews
Rating 8 - Good. 205 out of 492 reviews
Rating 6 - Okay. 41 out of 492 reviews
Rating 4 - Poor. 11 out of 492 reviews
Rating 2 - Terrible. 6 out of 492 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Stayed 2 nights in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

They must’ve upgraded our room because it was huge. It’s very nice facility. Highly recommend it.
Stayed 1 night in Mar 2025

6/10 Okay

Pauline

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

3 night stay

Well situated good parking easy to find needs a bit of refreshing quite basic plenty of drinking sachets. Good bedding and nice towels.
Stayed 3 nights in Mar 2025

8/10 Good

Vishwant

Liked: Cleanliness, staff & service
Served my purpose perfectly. Reasonably priced.
Stayed 1 night in Mar 2025

6/10 Okay

Christine

Traveled with group
Liked: Cleanliness, staff & service
A good place for a basic overnight stay. Very hot with no air con just individual fans. A mirror outside of the bathroom would be useful.
Stayed 1 night in Feb 2025

8/10 Good

jan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Easy to locate central position
Stayed 1 night in Feb 2025

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jo

Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Amenities
Very clean, interior and furnishings looked all recently updated.
Stayed 1 night in Jan 2025

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this property was good. Its definitely far-ish out of the middle of the city so you'll want to have options for driving. It was clean and staff was polite.
Stayed 3 nights in Dec 2024

8/10 Good

Nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immense gratitude to the staff / owners of this lovely motor lodge. Their kindness and compassion at an extremely stressful and heartbreaking time whilst having to visit my father in the hospital was very much appreciated. The room / facilities fulfilled all my needs and expectations. There is also a beautiful rose garden directly over the road from them, with seats to relax on and lawns to stretch out on whilst enjoying the fresh air in peaceful surroundings [despite not being far from the main road] I would not hesitate to stay there again, or recommend this to anyone needing to visit family / friends in the hospital. Thank you to all who made my stay so much easier, keep up the good work as I do appreciate how hard times are now for you all.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property in good condition
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Very kind and thoughtful owners. Highly recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Tracey

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Mere

Stayed 2 nights in Apr 2024

10/10 Excellent

maryam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Lovely place to stay with our extended family. Abit odd to open the main door into the bedroom but otherwise very spacious, comfy beds, clean utencils for cooking. They upgraded us for free to a bigger unit so both of our rooms be next together ! So very lovely ! Oh and the jest spa in the bath was veryyy good ! Overall lovely clean place. Totally recommended
Stayed 1 night in Apr 2024

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good proximity to town, great bath, good having cooking facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Edina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Clean and well-appointed unit in a good location within walking-distance to the centre. Friendly staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Patsy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a group of 3 living in a room which can sleep 5. Very spacious, airy and value for money. Only A$393 for 2 nights.
Stayed 2 nights in Feb 2024

10/10 Excellent

Josee Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and easy to find, lovely location.
Stayed 1 night in Jan 2024

10/10 Excellent

Malcolm

Traveled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024