Travelocity Verified Review
"We stayed here for 2 nights as part of our Langkawi trip and wished we stayed longer. Whilst the rooms may be somewhat dated for a 5*, the customer service at this hotel is exceptional. After checkin they got in touch by WhatsApp to let us know they were available for any assistance 24’7. The facilities were nice, the staff were extremely polite and attentive. It was a real bonus seeing monkeys around the resort, (wish they had come to our balcony!) We didn’t have to wait long for a buggy and didn’t experience queues at breakfast. We opted for half board, there were loads of food options which we liked.
On checkout I had left something in the room and they got in touch to let me know within in hour or so, thankfully I had a friend that was able to pick up the item. "
A verified traveler stayed at Berjaya Langkawi Resort