2/10 Terrible
Helena C.
8 abr. 2024
No le gustó: Limpieza
Don’t book, you will NOT be able to cancel
Even though the Booking stated that if you cancel before a certain date that you would get 100% refund, don’t believe it! I canceled almost a week before the cut of date for a full refund, but even though Vrbo said the booking was canceled, the host of this property never canceled from their side, so I never received a refund, and in fact, they made another deduction from my account a few weeks later. Then after I reported this to my credit card company as a fraudulent charge and changed my credit card, they attempted to make yet another deduction from my account, luckily it didn’t go through, but the credit card company did inform me about it. Not I OR Vrbo was able to reach the owners even after numerous emails and voicemails left to them. Still waiting for my refund. Avoid this property at all costs, more trouble than it’s worth!!!!
Helena C.
Se hospedó 2 noches en abril de 2024